The Ford Store San Leandro - Service Center

Excellent responsiveness After I got a flat tire, I called Service to check if the tire was in stock. Paul checked and told me that I could come in the next day. After I got a flat tire, I called Service to check if the tire was in stock. Paul checked and told me that I could come in the next day. More

Expedition Maintenance Fast service, friendly employees, great communication, easy to schedule an appointment, very clean facility, fun to look around while waiting for serv Fast service, friendly employees, great communication, easy to schedule an appointment, very clean facility, fun to look around while waiting for service to be completed Will definitely come again More

Billy Severs did an excellent job as my Service Advisor. He was very knowledgeable, answered all of my questions, and my car was ready at the time promised He was very knowledgeable, answered all of my questions, and my car was ready at the time promised More

Problem identified and fixed quickly. It was very helpful to be given the Service Managers mobile phone number. It was also handy having a Ford extended warranty; $3000 turned into $100. helpful to be given the Service Managers mobile phone number. It was also handy having a Ford extended warranty; $3000 turned into $100. More

Best ever Christine was welcoming, EXTREMELY knowledgeable and capable. We have always had good service, but this was the best! And we got UBERed both ways with Christine was welcoming, EXTREMELY knowledgeable and capable. We have always had good service, but this was the best! And we got UBERed both ways with fast and friendly drivers. And the whole 60,000 mile service checkup took a little over 2 hours. We were thrilled. Our 10 year old Focus drives like new. More

Best service experience Izzy worked hard to ensure that all of the right maintenance service was performed on my car at the best possible price. I was left feeling as though Izzy worked hard to ensure that all of the right maintenance service was performed on my car at the best possible price. I was left feeling as though I had paid a fair price for quality work and received outstanding service from Izzy, who even towel dried and vacuumed out my vehicle after it was ready for pick up at a time when he could have been on his way home! More

Good service experience 9making up for the past) I have yet to retrying making unsuccessful appointments online or by phone, but making two separate appointments in person was very fast and successfu I have yet to retrying making unsuccessful appointments online or by phone, but making two separate appointments in person was very fast and successful. I got checked in quickly the morning of the appointment, and the work was done in a satisfyingly amount of time (I waited at Starbucks across the street, then in the showroom). There was no pressure to add services, although some of this may have been to the inability to add more work tickets into a busy shop schedule. Anyway, it feels that things are improving. Ok - Simon was pretty good! More

Was able to answer all my questions and was very patient was very helpful. Was able to find all information in computer needed for service was very helpful. Was able to find all information in computer needed for service More

SIMON's Quality of Service In the past the service was OK, the two (2) times SIMON has waited on me, I must say,have been the best quality of service I received from your dealer In the past the service was OK, the two (2) times SIMON has waited on me, I must say,have been the best quality of service I received from your dealership including sales or otherwise. More

Had a lot of problems throughout the years, Paul Galvo was very professional & was pleasant. Car was ready as promised, no surprises for a change. was very professional & was pleasant. Car was ready as promised, no surprises for a change. More