The Ford Store San Leandro - Service Center

made a appt. 730 a.m. sat. got my van back in 2 hours very happy good service happy customer. Service writer Billy was very professional. very happy good service happy customer. Service writer Billy was very professional. More

Great Experience My first time at Ford San Leandro and the experience was great! Made me feel very comfortable by Genaro the first person I came in contact with. I wil My first time at Ford San Leandro and the experience was great! Made me feel very comfortable by Genaro the first person I came in contact with. I will definitely be bringing my car back to this location. More

Have had good service and polite and competent service persons. I have never had a bad experience. Friendly and helpful staff. Simon is a real gem. Returns calls quickly and never tries to suggest tha persons. I have never had a bad experience. Friendly and helpful staff. Simon is a real gem. Returns calls quickly and never tries to suggest that I should spend more money than needed. He is friendly and very competent. More

Service guy was right on point. He said be done in 2 1/2 hr This job was done in the above time perfect. His name starts with a S but I can't see it on the paperwork. He was great and came out to tell me it w This job was done in the above time perfect. His name starts with a S but I can't see it on the paperwork. He was great and came out to tell me it would be done soon. Thanks for the service, Terry Vincent More

Very Good Under the present Virus situation no one should expect 100% of anything. But I have been a customer for over four years and my phone numbers have not Under the present Virus situation no one should expect 100% of anything. But I have been a customer for over four years and my phone numbers have not changed. So, after waiting two hours and forty five minutes(I was a waiting customer-6 month warranty service) I asked my service rep when my vehicle might be available...He checked around and within a short time advised me if would be brought around in a few minutes. When I arrived at my residence, I noticed I had rec'd a call from San Leandro Ford stating that my vehicle was ready for pick up! Next time I will verify my phone numbers with the service rep...other than that little glitch, good service. More

Expert and expedient service center I bought my truck new with the maintenance plan. I have never had a problem with the Ford Store getting me in first thing in the morning and completi I bought my truck new with the maintenance plan. I have never had a problem with the Ford Store getting me in first thing in the morning and completing my service before noon. I appreciate the attention I receive, and am sure to continue being a customer of the Ford Store San Leandro. More

Recall service Appointment was made conveniently for my schedule. Work was finished earlier than expected. Personnel were practicing social distancing. One negative, Appointment was made conveniently for my schedule. Work was finished earlier than expected. Personnel were practicing social distancing. One negative, my radio station was changed, More

Excellent Service People are always courteous and efficient and the requested work completed as requested and on time. I would definitely recommend them to anyone in ne People are always courteous and efficient and the requested work completed as requested and on time. I would definitely recommend them to anyone in need of sales or service. More

You own up to the problem and fixed it. How cool was that? My first review/Survey was not happy with your service. But the second time around was the charm. I received attentive service and the problem was s My first review/Survey was not happy with your service. But the second time around was the charm. I received attentive service and the problem was solved in record time all the while you made sure I was not inconvenienced in any way. Thank you for providing a VIP service for me. More

GREAT DAY AT THE FORD STORE SAN LEANDRO Took my Focus in for a 18 month service check and Christina was great in doing her job. I had a appointment so I was in and out in less than 30 min. w Took my Focus in for a 18 month service check and Christina was great in doing her job. I had a appointment so I was in and out in less than 30 min. which was great. More