Back

The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
363 Reviews

363 Reviews of The Ford Store San Leandro - Service Center

Sort by
January 15, 2024

Excellent communication and service. Highly satisfied. Would certainly return and recommend to others. Thank you More

by moetenney24
Recommend Dealer
Yes
Employees Worked With
Owen
Jan 16, 2024 -

The Ford Store San Leandro responded

Moe, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

Easy to make an appointment. Good service Work was done as described and in a timely manner More

by Doralm1
Recommend Dealer
Yes
Employees Worked With
Simon
Jan 16, 2024 -

The Ford Store San Leandro responded

Thanks for sharing your experience with The Ford Store San Leandro. Simon and our team appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

I was received promptly, the service was explained clearly and I was kept informed of the progress, the truck service was completed in the time I was expecting. More

by geraldknezevich
Recommend Dealer
Yes
Jan 16, 2024 -

The Ford Store San Leandro responded

Gerald, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Ford Store San Leandro, we look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

It was fine. He was very professional, deliberate, experienced, pleasant: and he listened to me and my husband. More

by Nchapmansf
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 16, 2024 -

The Ford Store San Leandro responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

No wait to get to the service department. Billy came out as soon as pulled in to greet me at the car. Courteous and professional. Took care of all the paperwork and called Wheels for the main More

by chih.mou
Recommend Dealer
Yes
Employees Worked With
Billy
Jan 16, 2024 -

The Ford Store San Leandro responded

It's great to hear that Billy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

Pleasant fast and well communicated. No thanks Premises are clean and coffee is top notch I understand More

by ANDREWMJORDAN
Recommend Dealer
Yes
Employees Worked With
Willie Pate
Jan 16, 2024 -

The Ford Store San Leandro responded

Andrew, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

Billy represents your company well to where I feel comfortable having my vehicle serviced by Ford More

by Brandon@bawaste.com
Recommend Dealer
Yes
Employees Worked With
Billy
Jan 17, 2024 -

The Ford Store San Leandro responded

Thank you for the kind words for Billy in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

Took way too long My car was there for almost 3 weeks and I don't get updated very well More

by Jenkobrin
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 16, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

Long wait but then offered a Lyft home and car delivery. My car's transmission issue was noticed by someone moving my car. I need to schedule a time for them to look at it. More

by Jandmdavis
Recommend Dealer
Yes
Jan 16, 2024 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro . We appreciate your business, Jan, and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 15, 2024

Great service I like the service went my car is in good condition and like that the dealership get a uber if client needs it More

by garciaada
Recommend Dealer
Yes
Jan 16, 2024 -

The Ford Store San Leandro responded

Ada, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

...
17
...