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The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
363 Reviews

363 Reviews of The Ford Store San Leandro - Service Center

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February 10, 2024

It was good He was very professional, on top of everything from start to finish. Made sure it got done on time. More

by Grantike2
Recommend Dealer
Yes
Employees Worked With
Owen
Feb 11, 2024 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro , we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

February 05, 2024

This was a recall service for the Transfit rear view camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given th More

by Phiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Feb 06, 2024 -

The Ford Store San Leandro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

February 04, 2024

Excellent service and very nice people The person who helped me out was very kind and helpful More

by richardbestbuilders
Recommend Dealer
Yes
Feb 05, 2024 -

The Ford Store San Leandro responded

Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Ford Store San Leandro, we look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

February 03, 2024

I like the the way Willie goes above and beyond. He always listens to my concerns of my car. He always gives very good customer Service. More

by raiderjess00
Recommend Dealer
Yes
Employees Worked With
Willie Pate
Feb 05, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Willie and our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

February 01, 2024

The new mobil service is great they came to my house to perform a recall that’s great More

by duenasranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel technician
Feb 01, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

January 31, 2024

The Ford store is great I appreciate everything they do. The service is great it’s the only dealer I go too. More

by Bsevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy and Dave
Jan 31, 2024 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 27, 2024

Owen is extremely friendly, professional, and knowledgeable. Makes me feel like I am in good hands, representing the dealership. More

by KEN_KINZ
Recommend Dealer
Yes
Employees Worked With
Owen
Jan 27, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear that Owen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

January 27, 2024

After having issues with another dealership. all my needs were met, and service was A+ More

by runnerwmw
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 29, 2024 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 27, 2024

Fast service both Men were very helpful Answered my question and both gave honest opinion about the work More

by tcaaaa
Recommend Dealer
Yes
Employees Worked With
Dave Martinez and Owen
Jul 03, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

January 21, 2024

Billie and Willie are the best! ! They both are always giving great costumer service and making sure service gets done asap. More

by elsiegon95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie, willie
Jan 22, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Billie and Willie delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

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