Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
355 Reviews
Call Service Center (510) 902-1682

355 Reviews of The Ford Store San Leandro - Service Center

Sort by
March 30, 2025

I thought the price of $ 1,154 was excessive for a window wiper motor replacement More

by Mrjeromepayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Mar 31, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Best regards, Paige Nash Client Experience Manager The Ford Store San Leandro 📧 jnash@sanleandroford.com 📞 510-347-4174

March 30, 2025

everyone was helpful during my service request, I have used this dealership twice and am happy with them. More

by tim.comfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Report | Print
Mar 31, 2025 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Best regards, Paige Nash Client Experience Manager The Ford Store San Leandro 📧 jnash@sanleandroford.com 📞 510-347-4174

March 25, 2025

The customer service and Owen were great, great service , speedy service keep up the great work More

by Isaprincess7869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Report | Print
Mar 26, 2025 -

The Ford Store San Leandro responded

Hi Isaprincess7869, Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience with our team—especially Owen! We’ll be sure to pass along your kind words to him. We're so glad the service was speedy and up to your expectations. If there's anything you ever need, feel free to reach out to me directly. Paige Nash Client Experience Manager 📞 510-347-4174 📧 jnash@sanleandroford.com Thanks again for choosing The Ford Store San Leandro—we appreciate you!

March 24, 2025

Took the car in for misfire diagnosis. Appears Ford store wants to throw parts rather than properly diagnose the vehicle. Waste of $950!! To make it worst, their Service Manager supports t More

by Spartan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon
Report | Print
Mar 24, 2025 -

The Ford Store San Leandro responded

Hi Spartan23, Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the frustration you’ve expressed. This is not the level of service we aim to provide, and I would really appreciate the opportunity to speak with you directly to better understand the situation and work toward a resolution. Please don’t hesitate to contact me at your earliest convenience. Paige Nash Client Experience Manager 📞 510-347-4174 📧 jnash@sanleandroford.com Your feedback is important to us, and I’d like the chance to make this right.

March 24, 2025

Satisfecha con el servicio que me brindaron 10 d 10 gracias por el servicio y More

by janneth0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJD
Report | Print
Mar 24, 2025 -

The Ford Store San Leandro responded

Gracias, Janneth! 😊 Nos alegra mucho saber que quedaste satisfecha con el servicio que te brindamos. ¡10 de 10 nos motiva a seguir dando lo mejor! Si necesitas algo más, no dudes en comunicarte conmigo. Paige Nash Gerente de Experiencia del Cliente 📞 510-347-4174 📧 jnash@sanleandroford.com

March 16, 2025

First visit I spent three hours with him to tell me they didn’t have the part Billy Severs was my service manager very professional on my second visit after Billy called me and told me they had the part on More

by a.redmond_428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Mar 17, 2025 -

The Ford Store San Leandro responded

Thank you, A. Redmond, for sharing your experience with us! We appreciate your patience and are glad to hear that Billy provided you with professional service and got you taken care of efficiently on your second visit. I’d love to hear more about your experience—please feel free to reach out to me anytime. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

March 14, 2025

Es bueno pero no todo el personal es responsable pues no pudieron encontrar el problema a uno de mis vehículos además me perdieron una de las llaves More

by Edenilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simón and robert
Report | Print
March 10, 2025

The San Leandro Ford store service department is outstanding. The service was just what I asked for and not more. The people who work there including, Paul the service manager, are courteous and More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Mar 10, 2025 -

The Ford Store San Leandro responded

Thank you, Mike, for taking the time to share your thoughts on working with Paul and our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

March 08, 2025

I use this dealership for service. They have always treated me well. Owen in service keeps me well informed on my vehicle. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Report | Print
Mar 10, 2025 -

The Ford Store San Leandro responded

Thank you, Kim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

March 04, 2025

It was great customer service from Owen, and all the staff very friendly my kids enjoyed the balloons. More

by cibanez6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Report | Print
Mar 05, 2025 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

1
2
...
36