The Ford Store San Leandro - Service Center

Arrived early for my appointment. Was warmly greeted and written up for the break recall. I was told it would take a few hours. I was contacted and told my truck was ready before the Was warmly greeted and written up for the break recall. I was told it would take a few hours. I was contacted and told my truck was ready before the scheduled time. Great service. Thanks, San Leandro Ford. More

Always treated with professionalism, friendliness. Always kept up on information with how the service work is being done. Always kept up on information with how the service work is being done. More

En 3 meses no pudieron arreglar mi carro y aun no me an regresado mi dinero que es aproximadamente 1k regresado mi dinero que es aproximadamente 1k More

I took my vehicle to Ford San Leandro and they had my vehicle for one month and they didn’t fix anything so worst customer service and the worst dealership vehicle for one month and they didn’t fix anything so worst customer service and the worst dealership More

I am not happy with my 2003 ranger xlt. within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of my own maintenance. The only reason i will go back there is because of your tech writer tom cope I picked up my track 430 or so. Drove out of lot and it died. Turned out was a bad battey cable connector. It was loose and i had no tools with me and a very limited supply of oxygen and i am blocking a lane if traffic. I had tom's # and called him. I left message about my situation. He showed up with tools in hand. Got me on my way home. He asked for me to call and let him know i made it back. The next morning he arranged for a mobil tech to replace the bad cable. It is when people like that who go out of their way to help is why customers come back. Not rear main seals I More

Had my horn work on once looked at an quote price repairs were done fast an ready in 4 days very happy customer thank you Thomas repairs were done fast an ready in 4 days very happy customer thank you Thomas More

The service Tech was patient, informative and friendly. And his Manager was very responsive and friendly. And his Manager was very responsive and friendly. More

Specifically speaking, Billy Severs has been such a great representative and a huge help to me. I have always been greeted with a smile and hello when visiting. I have never been disappointed. The entire sta representative and a huge help to me. I have always been greeted with a smile and hello when visiting. I have never been disappointed. The entire staff is A+ and I will continue taking my car to San Leandro Ford. Billy Severs is my go to person!!!! More

The Ford Store make you filled Welcome. I received very good and perfessional services for the pasted 20 years. I received very good and perfessional services for the pasted 20 years. More

The service manager was great, but my original service rep wasn't very responsive to my calls and concerns about the incomplete repairs that was done on my vehicle. Once the service manager got involved I rep wasn't very responsive to my calls and concerns about the incomplete repairs that was done on my vehicle. Once the service manager got involved I was very happy with the final outcome. I will definitely use you again and I will recommend you to my friends and family as well. More