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The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
316 Reviews
Call Service Center (510) 902-1682

316 Reviews of The Ford Store San Leandro - Service Center

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November 20, 2024

Thank you for good service without an appointment. I will return soon. It was quick and easy. More

by ja0969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
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Nov 20, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 20, 2024

I had a good experience with your service team. I have bought all my trucks there. More

by fliesbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Nov 20, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 19, 2024

They were able to diagnose my problem and get the parts ordered, and my car back to me in a timely manner More

by runnerwmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 19, 2024 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 19, 2024

Friendly Simon is is one of the best service agents he is able to help you out most of the time, Overall the entire Ford team is the best! More

by galicia_fausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
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Nov 19, 2024 -

The Ford Store San Leandro responded

Fausto, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Simon met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 16, 2024

Always get great service from San Leandro Ford! Service advisor Billy was very helpful in finding and using my Ford reward points to pay for a replacement key made. More

by kmhoneycutt
Recommend Dealer
Yes
Employees Worked With
Billy one day
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 13, 2024

Service provided to me was great . I felt very happy.Looking forward to come back again. More

by rajeshprasad262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 13, 2024 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 13, 2024

Service department was excellent Have to order one part to complete the service, but they did and excellent job Viva is why we come back she is excellent Thank you More

by kmharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Nov 15, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to leave us a review. We truly appreciate your business. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 11, 2024

Billy was my Service Advisor. He was professional, courteous and had my car completed in a very timely manner. More

by patrick96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 12, 2024 -

The Ford Store San Leandro responded

Patrick, Thank you for your business and this review. We're happy to hear Billy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 10, 2024

The Ford Store picked up our Ranger from our house right on time and returned it the same day and fixed 2 recall notices. No problems on our end. More

by Ryan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Nov 12, 2024 -

The Ford Store San Leandro responded

Ryan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 09, 2024

Billy is always exceptional with his service! !! I’m just extremely disappointed that my Escape has a transmission going out of 78k miles. Terribly sad with quality of car. More

by mrsbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 10, 2024 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. Your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

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