
The Faricy Boys
Colorado Springs, CO
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My husband and I spent an entire day looking at various minivans. Randy was always willing to show us whatever cars we were interested in. After looking at another car dealership we came back to the Fari minivans. Randy was always willing to show us whatever cars we were interested in. After looking at another car dealership we came back to the Faricy Boys. They offered us much more for our trade in and after negotiating we were able to purchase the car that we had picked out. Jayson in financing was quick, friendly, knowledgable and efficient. Although buying a car is never easy, Randy and Jayson made it a very good experience. We would like to thank them for working so diligently with us to help close the deal! More
We felt comfortable and everyone addressed to our questions and concerns. It was a favorable experience. Their location is convenient to our home. Their car lot is well laid out and well lite makin questions and concerns. It was a favorable experience. Their location is convenient to our home. Their car lot is well laid out and well lite making it a comfortable experience. Their sales staff is friendly, professional and polite. They addressed our questions and concerns. More
We live 100 miles away from Colorado Springs and were in town for the day when there was an unexpected problem with our 2004 Jeep Grand Cherokee. It was 3:30pm when we called and were told to bring the car town for the day when there was an unexpected problem with our 2004 Jeep Grand Cherokee. It was 3:30pm when we called and were told to bring the car in. Michael Cope, Service Advisor, was very helpful and had our problem diagnosed within minutes. He then arranged for the repairs and said the service dept. would stay late if necessary to get us back on the road. The repairs were completed and the cost was less than his original estimate. We were extremely pleased with everything about this experience and would recommend Michael Cope and his team to anyone needing repair service in Colorado Springs! More
the rating on quality of work - when I got in my jeep to leave the battery was so low from doing the checks for error codes it would not start. They had to send out a tech to give me a jump start. The tech leave the battery was so low from doing the checks for error codes it would not start. They had to send out a tech to give me a jump start. The tech stated that they have to leave the ignition on when they are doing the error scans. More
Dave was very good at explaining the deal. The car was a towaway deal. Only wish I would have gotten a list of recommend issues that need to be dealt with. We were going to buy it no matter what. I would bu towaway deal. Only wish I would have gotten a list of recommend issues that need to be dealt with. We were going to buy it no matter what. I would buy another car from the Faricy Boys. That is saying alot because I hate most car dealerships. More
Kelli was very helpful in our car buying experience. She answered all the questions we asked. The day we purchased the car, we were on a very tight time schedule. She had everything ready and we were able answered all the questions we asked. The day we purchased the car, we were on a very tight time schedule. She had everything ready and we were able to leave 30 minutes early! The dealership was clean and every employee we encountered were very friendly. Finance was a breeze and Stephen was very friendly. After purchasing the car, the engine light came on. We returned the car the next day and the service department repaired the problem quickly. We will refer our friends and family to this dealership! More
Bob was great to work with and we will definitely be back. Our only concern is how long it takes to check in and out. There is always a long wait for both. However, the employees attitudes are always back. Our only concern is how long it takes to check in and out. There is always a long wait for both. However, the employees attitudes are always very pleasant and helpful. You just may need more of them! More
This dealership is always busy. Calling ahead to make an appointment doesn't mean you'll be served on time. Go early and expect to wait up to 15 minutes before being seen. That being said, they do good wo appointment doesn't mean you'll be served on time. Go early and expect to wait up to 15 minutes before being seen. That being said, they do good work once you're in. The prices are hi but you get dealer parts and know how. More
The first day we were at the dealership, we decided on a Jeep that was in another state. So it needed to be driven to Colorado Springs and have running boards and remote start put on it. That took 4 days- Jeep that was in another state. So it needed to be driven to Colorado Springs and have running boards and remote start put on it. That took 4 days-too long. The day I was supposed to pick up the Jeep, it wasn't ready when promised so I finally called and was told it would be ready in 10 minutes. I said I would be there to pick it up in 10 minutes. When I got there, the salesman was busy with someone else so I sat and waited. When I finally got the Jeep, I got about 10 minutes of directions on how to use it. I asked how to take the top off and put it back on and was told to watch the DVD. The DVD and users guide both say to refer to the owner's manual which I did not get. I asked the salesman to get me one. I was told it would be about 7 days before it came in. After 7 days, my husband called and was told it would be another 3 days so we still have no idea how some of the functions on the Jeep work. The before sale service was wonderful, the after sale service was terrible. We learned from this experience not to pay for a vehicle until we have everything we want and need in our possession. More
Even though they seem to be very busy I never have a problem making a appointment (usually only a day in advance), So far my car's repairs are completed that same day reguardless of problem. Employees problem making a appointment (usually only a day in advance), So far my car's repairs are completed that same day reguardless of problem. Employees are friendly and explain all costs and repairs needed. They always inspect my car and top off fluids for free. I've even brought my car in, had it inspected/fluids topped off, and when no problem could be found I was charged nothing. Not even labor for the inspection. Great experience every time. More