The Faricy Boys Automotive
Salida, CO
Filter Reviews by Keyword
By Type
Showing 35 reviews
On October 7th my wife’s 2024 Jeep Wrangler, with 4300 miles on it had the power steering stop working, with a dash warning that there was a transmission issue. We called the Faricy Boys in Salida to see miles on it had the power steering stop working, with a dash warning that there was a transmission issue. We called the Faricy Boys in Salida to see about getting it taken care of. We were informed that since we did not purchase an extended warranty, towing would not be covered, and they could not look at it until November, unless something opened up sooner. I asked for the contact information of the Regional Jeep Representative, but was told that “someone” would call me back. While we were making arrangements with AAA to have it towed, the service advisor called me back and told me that the service manager said that if we had purchased the Jeep at their dealership, they would have made sure we were taken care of. He also suggested that we take it back to the dealership where we bought it. Needless to say, we will never go back to The Faricy Boys. For the record, we did try to buy this Jeep from the Faricy Boys, but they did not have anything available and did not seem interested in locating one for us. We ended up purchasing it out of state. More
I've have been after a new Maverick for awhile now. Because of their popularity, that alone was a challenge. Market issues, allocations and parts shortages made the hunt more difficult. Despite those f Because of their popularity, that alone was a challenge. Market issues, allocations and parts shortages made the hunt more difficult. Despite those frustrations Jasmine Witmer-Bryon went beyond my expectations, and was able to substitute an almost identical truck for the one I'd ordered and was delayed in production due to parts shortages. I appreciate her working with me very much! Mark Milligan in financing was friendly and knowledgeable, and explains extended warranty benefits, etc. thoroughly without pushing additional purchases. A shout out for that. I'm glad I don't purchase new vehicles every day or even every decade, but Jasmine and Mark helped make it an efficient and painless experience. More
Leo in sales and Mark in finance were wonderful with our purchase of a used vehicle. Actually made it a fun and pleasant experience. Leo had exceptional knowledge of the used vehicle which was very helpful purchase of a used vehicle. Actually made it a fun and pleasant experience. Leo had exceptional knowledge of the used vehicle which was very helpful. Both Leo and Mark were very friendly and courteous. More
I cannot help but share the great experience I had with Town & Country purchasing a new 2021 Ram 2500 Big Horn. I live approximately 2.5 hours away from this dealership, but they had the model vehicle I w Town & Country purchasing a new 2021 Ram 2500 Big Horn. I live approximately 2.5 hours away from this dealership, but they had the model vehicle I was looking for. I got connected with Harley right away to work through pricing on the truck. I didn't want to drive all of the way down there just to find that we couldn't come to an agreement. Harley was great at keeping me in the loop on the status of the truck and finalizing a deal. I asked if they could prep the entire deal and have paperwork ready when I arrived since I had three children in tow, and they achieved that. I was able to arrive, test drive, and finalize the deal in just less than an hour, which is a huge victory with children not wanting to be involved with that process. Everything we had discussed over the phone was presented to me the exact same way when i arrived. Thank you to the Town & Country team for making my experience as positive as it could have been. More
Good experience. KC was al the things you would like a salesman to be -- courteous, knowledgeable and helpful. I don't write 25 word reviews. salesman to be -- courteous, knowledgeable and helpful. I don't write 25 word reviews. More
The easiest auto purchase i have ever made. Not only did they give me a good deal on my new truck but they did not try to low ball me on my trade in. On top of all that they delivered my new truck to my hou they give me a good deal on my new truck but they did not try to low ball me on my trade in. On top of all that they delivered my new truck to my house and all the paperwork was signed at home. Jasmine thank you for a great experience. More
Bought NEW 2020 Ford Expedition. Great communication from start to finish from all there and even follow ups! Hats off! Better than our LOCAL dealers! from start to finish from all there and even follow ups! Hats off! Better than our LOCAL dealers! More