The Car Experts Store
Lockport, IL
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11 Reviews of The Car Experts Store
Everything Manny feeds you is a lie and he is very disrespectful. I purchased a BMW from Manny back in December of 2013, and once I got it home everything went wrong. I spoke with Manny on the phone t disrespectful. I purchased a BMW from Manny back in December of 2013, and once I got it home everything went wrong. I spoke with Manny on the phone the day before driving 5 hours to come look at the BMW and he insisted that he just took it to the BMW store near him to get everything checked out. 5 days after I got home with the vehicle the check engine light came on. I took it in and it needed roughly $3000 worth of repairs. I spoke with Manny and he said everything checked out, and he doesn't know why everything went wrong. I decided to call the BMW dealership he said he took it to and the service advisor said that this vehicle NEVER came through their service lane. I have emailed, called, texted, and have yet to hear back from Manny. It is sad that someone can sleep at night with how he treats and screws over his customers. DO NOT BUY FROM THIS DEALER. More
My experiance with the Car Experts Store was awesome! I had contacted them with the type of car, model, mileage color, and a price range that I had wanted and they were able to accomdate me immediately. U had contacted them with the type of car, model, mileage color, and a price range that I had wanted and they were able to accomdate me immediately. Unbelievable experiance for me, I would highly recommend any car buyer to do business with them. More
I purchase a 2002 MINI COOPER S with 62,000 miles from this dealer although the dealer owner describe to the best of his knowledge " right" And was very friendly I find it very disturbing after a week of this dealer although the dealer owner describe to the best of his knowledge " right" And was very friendly I find it very disturbing after a week of purchasing the vehicle I encounter many hiding mechanical issues which since it was a cash purchase "AS IS" well I already knew I had lost the battle in trying to recover any mechanical fees but I try and spoke with the owner And explain the issues he just played dumb and acted like he didn't know of any known issues of course I already knew that but I thought I give It a try hoping this dealer owner would at least offer as an act of good faith and customer service some sort of solution or partial refund but I was wrong he right away pull the "AS IS" sale and of course is my lost..I left it that way never contacted him again but I hope my review Will help others think twice before attempting to purchase a vehicle here..I have to say the owner friendliness and courteous will fool you In the end I was just $$$$$$$$ signs to him sad but true.... Repairs done: Clutch replacement $ 1900 Harmonic balancer $700 Serpentine belt $75 More
Manny had great customer service skills. The visit started off shakey due to miscommunication, but became a pleasant experience overall. He isn't the average used car saleperson. He was realistic and started off shakey due to miscommunication, but became a pleasant experience overall. He isn't the average used car saleperson. He was realistic and fair. More
Manny is excellent; honest, friendly and helpful. Highly recommended, and I would buy here again! Manny has helped many of my family members find amazing, high quality cars. I am so happy with my new 3.28xi recommended, and I would buy here again! Manny has helped many of my family members find amazing, high quality cars. I am so happy with my new 3.28xi! More
Manny was amazing to work with. We had a particular year, mileage and price we were looking for, and he hit a home run on each of those items. 2012 Mazda 6 with only 15,000 miles on it. The car was c year, mileage and price we were looking for, and he hit a home run on each of those items. 2012 Mazda 6 with only 15,000 miles on it. The car was clean, ran excellent and just looked great, perfectly described in his ad. It was great to work with Manny (the actual owner) knowing he was being honest and straight forward, working towards a strong dealer to buyer relationship that will last beyond a single car purchase. Very happy, friendly, honest and down to earth and looking forward to seeing his business grow and dealing with him in the future. Would highly recommend at all levels to anyone looking to have a great buying experience. More
I went to Manny to purchase a 2004 Honda Element AWD, the car was in the exact condition described, no problems. The Car expert store is a great resource to find the used car you are looking for, no issues. car was in the exact condition described, no problems. The Car expert store is a great resource to find the used car you are looking for, no issues. More
The Car Expert Store made the car buying process easier than I have ever experienced. There are many reasons why we will buy our next car there. First, we were given so many high quality choices without ha than I have ever experienced. There are many reasons why we will buy our next car there. First, we were given so many high quality choices without having to run around to every dealer. We had a hard time picking a vehicle because the selection was so good. There was absolutely no pressure. They were open and honest about every detail such as the vehicle condition, how they make money, and providing us the best trade-in deal for our existing car. The entire process was professional and honest. Above all, the high quality customer service is why we will be returning customers. More
I had an excellent experience buying a car here! Manny was excellent; up front and honest, friendly and helpful. Highly recommended, and I would buy here again! was excellent; up front and honest, friendly and helpful. Highly recommended, and I would buy here again! More
I did not know about "The car expert" until I found a few vehicles online to look at. After speaking with Manny, I felt he was a genuine person that really wanted to help me find a car. He asked found a few vehicles online to look at. After speaking with Manny, I felt he was a genuine person that really wanted to help me find a car. He asked me about my needs about what kind of car, for who,,,and he listened, and came thru. He found us a car that he thought would be a good fit for my son. We are very pleased with "the car expert". I would definitly recommend contacting Manny and doing business with him. He is pleasant, professional, and I believe he really cares about his customers. More