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The Autobarn Volvo Cars of Oak Park
Oak Park, IL
1,000 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2018
Perfect from start to finish! After going to two other Volvo dealerships with them knowing I wanted to purchase a care by the weekend, it was difficult to get a call back (I had to After going to two other Volvo dealerships with them knowing I wanted to purchase a care by the weekend, it was difficult to get a call back (I had to call them after visiting the dealership twice) and another that didn't seem to care if I included their dealership in my search at all. I had purchased my last Volvo (driving them for 20+years now) from the Autobarn and should have just went back in the first place, but due to proximity to my home, I opted for the other two. Without a doubt, it was worth the ride! More
by Judy Ferraro
Employees Worked With
Roosevelt, Richard Kirkpatrick, Julie Keating, Jerry Oslance
January 05, 2018
Great Service! I just had my Volvo XC70 serviced here and I’m very pleased. Tod Maca did an exceptional job in addressing my concerns. I will definitely come back. I just had my Volvo XC70 serviced here and I’m very pleased. Tod Maca did an exceptional job in addressing my concerns. I will definitely come back. More
by Lucy E.
Employees Worked With
Tod Maca
December 21, 2017
Great selection and staff We just purchased an XC90 and was very impressed by the available selection and the dedication of the staff and especially the salesman, Jimmy. Would We just purchased an XC90 and was very impressed by the available selection and the dedication of the staff and especially the salesman, Jimmy. Would definitely recommend this location to all. More
by Orion
Employees Worked With
Nick Kourafas, Jimmy Hanson
December 03, 2017
CPO purchase with Liam Berry The best experience I have had purchasing a vehicle. This was the first time I left with a new vehicle and felt that I was treated fairly by all invo The best experience I have had purchasing a vehicle. This was the first time I left with a new vehicle and felt that I was treated fairly by all involved. My other vehicle purchases have been Land Rover, Acura, Infiniti & VW. For all of those dealer purchases I left with a new vehicle but felt like I had been hoodwinked along the way. Liam was very courteous and fair. The only reason for 4 stars and not 5 is because I had to wait awhile to get into the finance office. That could have been because of someone calling in sick or out of the dealerships control. I highly recommend Liam Berry and Volvo Oak Park. More
by S. Wick
Employees Worked With
Liam Berry
November 17, 2017
Robert worked with us. He was able to answer all questions Robert Fellows worked with me ,answered all questions and professionally delivered excellent service. Thankyou, I will ask for Robert Fellows next tim Robert Fellows worked with me ,answered all questions and professionally delivered excellent service. Thankyou, I will ask for Robert Fellows next time I need service. Thankyou Angelo Guzzo More
by Too much info
Employees Worked With
Robert Fellows
November 08, 2017
Battery drain Robert Fellows resolved an issue which has been outstanding for 3 years at another dealership. I can't tell you how thrilled I am that I don't have t Robert Fellows resolved an issue which has been outstanding for 3 years at another dealership. I can't tell you how thrilled I am that I don't have to worry about my auto not starting when it hasn't been driven for 2 or 3 days. More
by batteryworks
Employees Worked With
Robert Fellows
October 21, 2017
Fraud The dealership advertises a car for a certain price on its website. We come in to the store and tell the dealer--that's the one -- the car we want. The dealership advertises a car for a certain price on its website. We come in to the store and tell the dealer--that's the one -- the car we want. We go for a test drive, we have our trade in assessed. Finally, after several hours at the dealership, they tell us "this is a demo, and we cannot sell it until it reaches 6,000 miles, but we have another one coming in in several weeks for $10,000 more" More
by ljubica
Employees Worked With
George Salzman, Richard Kirkpatrick, Richard Kirkpatrick, Scott Cramer, Chuck Como, Nick Kourafas, Rodney Garmon
October 10, 2017
Very easy and fun experience! I went into the dealership over the weekend and purchased a new 2018 Volvo XC90 with my wife and 4 kids. Seamus could not have been any better. Going I went into the dealership over the weekend and purchased a new 2018 Volvo XC90 with my wife and 4 kids. Seamus could not have been any better. Going to a dealership with kids is never an easy thing to do. He kept things moving and actually made buying a vehicle FUN for myself as well as my family and we really appreciate that. I would highly recommend him to anyone. I will be back! More
by Thebigsleezy6969
Employees Worked With
Seamus Sheehan, Scott Cramer
October 07, 2017
Super easy! They were very easy to deal with on all levels. They treat you with respect and work with you on the purchase of your vehicle. No hassles, just grea They were very easy to deal with on all levels. They treat you with respect and work with you on the purchase of your vehicle. No hassles, just great customer service. More
by Volvo17
Employees Worked With
Seamus Sheehan, Nick Kourafas
September 30, 2017
Once a customer,always a customer! I have not been a customer of The Autobarn Group in Chicago in over 8 years , but I know when I need the best advice ~ they'll always be there for me. I have not been a customer of The Autobarn Group in Chicago in over 8 years , but I know when I need the best advice ~ they'll always be there for me. I purchased a VW from another dealership and had a less than stellar ,post purchase interaction with my salesman at Royal Palm Nissan. My Beetle was missing the lumbar adjust on the driver's side seat. I did not notice it until Sunday afternoon , after I signed my paperwork. I reached out to teh dealership and finally got to speak w/ my salesman. The first words out of his mouth were "well, you did purchase a used vehicle and it was sold AS/IS. There's really not much I can do for you, you signed off on paperwork saying AS/IS"?? I was so taken aback that that was his knee jerk reaction to a brand new customer , who purchased a vehicle just 48 hrs prior! I told him that yes , he was correct and I understand the transaction. I then asked him if he could at least assist me and help me get the part number and approximate cost , seeing that I would now have to purchase and have the missing piece installed myself. He didn't seem too concerned that there was a raw piece of metal sticking out the side of my seat , even when I went to the dealership to show him? I called The Autobarn Volvo , spoke with Rodney Garmon. He remembered me , as being a customer from when he was with The Autobarn VW of Evanston. ?! I explained the situation and he was gracious, empathetic and extremely accomodating. Rodney sent me the part information and pricing in less than an hour?! That is what customer service is and that is why I knew I could count on The Autobarn Group for support. Richard Kirkpatrick knows how to cultivate his team to excellence. I work for 100% Customer Service driven company , so I appreciate the service I received from them.Thank you guys ! More
by Redrules
Employees Worked With
Richard Kirkpatrick, Rodney Garmon
