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The Autobarn Volvo Cars of Oak Park
Oak Park, IL
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Great Experience! I stopped by the Autobarn Volvo in Oak Park to look at a used GMC Yukon Denali that was listed on cars.com. I called as I was on the way and Jimmy I stopped by the Autobarn Volvo in Oak Park to look at a used GMC Yukon Denali that was listed on cars.com. I called as I was on the way and Jimmy answered. He was able to locate the car and called me right back to come in. It was within the hour of closing but Jimmy was really accommodating. He took me for a test drive knowing that we weren't able to close the deal that night. He was really personable and helpful. The next morning I brought my family in to take a look at the car. Jimmy had the car ready and took my husband for a test drive. The dealership was really clean and even had things to keep my 5 year old twin boys occupied. The GM (Richard Kirkpatrick) was really nice to us. Purchasing a car can be a really long, grueling process but Jimmy and the staff at the Autobarn made it so much better. I was impressed with the Volvos that I saw there and I would definitely consider looking there for our next car. When you go, ask for Jimmy! He's the best! We purchased a package that had a protection coating for our seats. They called a few days later for us to bring the car in. They had a loaner car available to us and were great about communicating pick up times with us. Robert Fellows helped us in service and he was really great. More
Excellent customer service Purchasing our Volvo from the Autobarn was the best car buying experience of my life. From Seamus Sheehan in Sales to Robert Fellows in Service the cu Purchasing our Volvo from the Autobarn was the best car buying experience of my life. From Seamus Sheehan in Sales to Robert Fellows in Service the customer care is above and beyond other dealerships. More
Thorough With The Details I appreciate the attention given to the details, as well as Listening to my Concerns, and Observations. Jo Borras explained my Why Questions. I appreciate the attention given to the details, as well as Listening to my Concerns, and Observations. Jo Borras explained my Why Questions. The Service Repair Technican rode with me in order to Observe my car. More
Beyond Excellence I have never been treated so well at a dealership. Every employee is friendly and eager to accommodate my needs. The service department excels in ta I have never been treated so well at a dealership. Every employee is friendly and eager to accommodate my needs. The service department excels in taking that extra step.. More
My Volvo experience My first visit at the Volvo service department with Robert Fellows was above and beyond excellent . I would highly recommend the Volvo Oak Park and My first visit at the Volvo service department with Robert Fellows was above and beyond excellent . I would highly recommend the Volvo Oak Park and Robert Fellows. I also highly recommend Jimmy Hanson as a sales associate and Nick Koufafas in management ...a great team !!! More
Marc Kubil Marc provided me with a premier customer experience during my visit to the Autobarn. He truly listened to my car concerns and once the service was com Marc provided me with a premier customer experience during my visit to the Autobarn. He truly listened to my car concerns and once the service was completed he valid that that my specific concern was taken care of. More
Jo Borras delivered above and beyond. Jo was a great person to deal with. Kept me informed throughout the visit and took time to explain everything in a way that made sense to me. The serv Jo was a great person to deal with. Kept me informed throughout the visit and took time to explain everything in a way that made sense to me. The service from Jo and this facility is what will keep me coming back. Would definitely recommend to anyone looking to service their volvo. More
Wonderful. Pleasant bunch of guys. Enjoyed working with Seamus, the Sales Manager, the GM & the Finance guy. It's our seventh Volvo (I think). Very pleasant experience especially for a Enjoyed working with Seamus, the Sales Manager, the GM & the Finance guy. It's our seventh Volvo (I think). Very pleasant experience especially for a Cheesehead crossing state lines. More
AMAZING I can not RAVE enough about the service customers receive with Mark! Knowledgeable, friendly, conscientious and , just an overall amazing service man I can not RAVE enough about the service customers receive with Mark! Knowledgeable, friendly, conscientious and , just an overall amazing service manager. Thank you Mark! More
Great service Robert Fellows has always been very prompt and accommodating for my schedule. Thanks Robert and Autobarn of Oak Park. I have just recently purchased m Robert Fellows has always been very prompt and accommodating for my schedule. Thanks Robert and Autobarn of Oak Park. I have just recently purchased my first vehicle from this dealership and it is great to have such an excellent dealership in my neighborhood. More