
The Autobarn Volvo Cars of Oak Park
Oak Park, IL
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I can't do it I purchased a vehicle from this dealership with no spare tire and two front tires with very little tread left to drive to Texas, had to purchase two n I purchased a vehicle from this dealership with no spare tire and two front tires with very little tread left to drive to Texas, had to purchase two new tires to increase my probability of reaching my destination without incident. Since this vehicle is new to me, I expect other problems and expenses to reveal themselves so I cannot at this time endorse or say anything positive about this experience. More
oil change on my 2016 XC60 Great experience when I visited Oak Park for an oil change on my 2016 XC60. Received great service. All of my questions were answered. Recommended. Great experience when I visited Oak Park for an oil change on my 2016 XC60. Received great service. All of my questions were answered. Recommended. More
Emergency New Tires Got a flat tire on the way to work. Volvo was top notch with their road side assistance and even better at the Autoban of Oak Park. They were able to Got a flat tire on the way to work. Volvo was top notch with their road side assistance and even better at the Autoban of Oak Park. They were able to squeeze me in to their full service day schedule and found the parts ASAP with no impact to my work day and weekend road trip. Keep up the great work! More
Great no nonsense purchasing experience Great experience when I visited Oak Park to look at a new XC60 T8. Steve Adamik took care of me answered all the questions I had and was very consider Great experience when I visited Oak Park to look at a new XC60 T8. Steve Adamik took care of me answered all the questions I had and was very considerate to my jet lag, having just landed at O’Hare. After a number of coffee’s and a good discussion Steve and Richard met my expectations and I purchased the car. Great, no nonsense service, very respectful, and a great outcome. Definitely recommended. More
ALWAYS AN ENJOYABLE EXPERIENCE! FROM THE SERVICE STAFF (ROBERT) THROUGH THE REPAIRS (LEE), AND EVEN THE MANAGEMENT (RICHARD), EVERY EXPERIENCE THERE IS BOTH PROFESSIONAL & PERSONABLE FROM THE SERVICE STAFF (ROBERT) THROUGH THE REPAIRS (LEE), AND EVEN THE MANAGEMENT (RICHARD), EVERY EXPERIENCE THERE IS BOTH PROFESSIONAL & PERSONABLE! I ALWAYS LOOK FORWARD TO COMING BACK (EVEN WHEN IS COSTS ME MONEY). THEY ARE ALL FRIENDLY & THOROUGH, AND ARE A PLEASURE TO DEAL WITH. THANK YOU! More
Best service department I know I've been coming here for more than ten years. It's without a doubt the best service department I've used in the last forty years: clean, well-maintai I've been coming here for more than ten years. It's without a doubt the best service department I've used in the last forty years: clean, well-maintained, efficient, punctual, reliable. Marc Kubil runs a very tight ship! Based on my experience with other dealers/service departments, I'm more than happy to take the time to drive fifteen miles to get there, wait till the job is done, and drive fifteen miles back. If it takes too long to wait, they've given me a loaner so I can drive home and return the next day. M More
More hits and misses The people in the service department, Marc in particular, are very good to deal with. In spite of a small parts problem, the repair was handled prof The people in the service department, Marc in particular, are very good to deal with. In spite of a small parts problem, the repair was handled professionally and the communication was very good. The problem I continue to have with this dealership is trying to get in touch with people. I can rarely get through to Marc or anyone else in the service department, and when I leave a message, my calls are not returned. This is becoming pretty frustrating. More
Quick, easy and professional Mark is fantastic. He was quick to follow-up on prices and scheduling service. He gives very clear and straightforward answer. I have closer Volvo dea Mark is fantastic. He was quick to follow-up on prices and scheduling service. He gives very clear and straightforward answer. I have closer Volvo dealerships to my house but I’ll travel to Oak Park for the experience. More
Excellent Service Always! Thanks Jada for your assistance! You were very thorough in explaining everything. Hopefully work done will not require me to return I would definitel Thanks Jada for your assistance! You were very thorough in explaining everything. Hopefully work done will not require me to return I would definitely recommend Autobarn for car purchase to family and friends! More
Great experience for a great car I've enjoyed the customer service i was given by Darrell. He worked with me via email txt and phone to ensure the moment i walked in the dealer we we I've enjoyed the customer service i was given by Darrell. He worked with me via email txt and phone to ensure the moment i walked in the dealer we were ready to go. While test driving the vehicle i was buying i noticed a featured i wanted was not available. Darrell was able to find another vehicle with the specification i needed and give me an excellent deal. I will definitely recommend Darrell to other friends in search for the best deal as well as the Autobarn Volvo in Oak Park. The dealer itself was spotless. Darrell walked me thru the various areas of the dealer such as parts and service as well as introduced me to a few key members of the Dealer to ensure my family and i felt right at home. More