The Autobarn Subaru of Countryside - Service Center
Countryside, IL
651 Reviews of The Autobarn Subaru of Countryside - Service Center
maintenance Emily serve for my maintenance appointment, very nice, and I wait there for about 1 hr and 20 mins. There are several drinks and snacks in the waiting Emily serve for my maintenance appointment, very nice, and I wait there for about 1 hr and 20 mins. There are several drinks and snacks in the waiting area. Emily explain the service and let me sign before it begins. very clearly. More
Thorough inspection during 30 day check-up Upon bringing my car for its 30 day check-up, the service manager, Falicha, listened to my concerns and provided tips for maintaining my vehicle. She Upon bringing my car for its 30 day check-up, the service manager, Falicha, listened to my concerns and provided tips for maintaining my vehicle. She even personally removed the gummy residue that had been left on the door as I feared removing it myself so as not to damage the finish. She also thoroughly looked over the exterior of my vehicle. These actions made me feel the service department did care about the quality of the vehicle and its service. More
Excellent service! I received my follow-up call from Heather Mancini to let me know the mechanics had reached an agreement and the service department was taking customer I received my follow-up call from Heather Mancini to let me know the mechanics had reached an agreement and the service department was taking customers again. She was very helpful and friendly and created an appointment for me. I was in the same day. Paul Binkis assisted me at the dealership. He was polite, friendly and efficient. I was back on the road in less than an hour after an oil change, tire rotation and brake inspection. Thank you! More
Oil change Very knowledgeable. Kept me in the loop. Got me in and out relatively fast. Very personable, friendly staff. Very satisfied. Quality service. No surpr Very knowledgeable. Kept me in the loop. Got me in and out relatively fast. Very personable, friendly staff. Very satisfied. Quality service. No surprises on price. More
Visit was good Service area clean and organized people friendly. Had free coffee and snacks and also the latest paper's and magazines also access to laptop which mad Service area clean and organized people friendly. Had free coffee and snacks and also the latest paper's and magazines also access to laptop which made visit not seem to long. More
Quick and easy Did service in prescribed time and washed car happy with service very friendly and helpful. Would go back for service there any time, as it is close t Did service in prescribed time and washed car happy with service very friendly and helpful. Would go back for service there any time, as it is close to home More
Body Work and Sales Purchased a 2012 Ford Escape from Subaru 8-10-17 from Hormis. At the time of the sale Anthony (Sales Manager) offered to fix some rust on the quarter Purchased a 2012 Ford Escape from Subaru 8-10-17 from Hormis. At the time of the sale Anthony (Sales Manager) offered to fix some rust on the quarter panel. After a couple of trips back we left the vehicle for the repair. There was a little confusion on what was to be done. Anthony had left the company. After speaking with Hormis and Matt, they were able to get the work completed. Picked the car and was very pleased with the work. Slight bump in the road but overall a very good experience. Would recommend them to others. More
Great service This was my 2nd visit. Chris & Francisco were both very helpful and professional. Unfortunately, there was another customer who felt the need to asser This was my 2nd visit. Chris & Francisco were both very helpful and professional. Unfortunately, there was another customer who felt the need to assert his racial views upon me, but I won't let that discourage me from returning for service if there's ever a need. More
Excellent as Always I was received and treated well by the service department. I was greeted warmly and courteously, my issues were listened to, and then addressed. Da I was received and treated well by the service department. I was greeted warmly and courteously, my issues were listened to, and then addressed. Dale was professional, as he always is, and made this an easy and pleasant transaction. Thank you Autobarn. More
Very easy and effortless Scott makes every. Service visit so effortless I always make certain he will be present when my care is there! Makes my life so easy and he is such a Scott makes every. Service visit so effortless I always make certain he will be present when my care is there! Makes my life so easy and he is such a truss pleasure to work with. More