The Autobarn Subaru of Countryside - Service Center
Countryside, IL
651 Reviews of The Autobarn Subaru of Countryside - Service Center
Consistent Excellence Helpful, courteous and they communicate early and often. No guessing. They make you comfortable while you wait and they deliver lasting results/satis Helpful, courteous and they communicate early and often. No guessing. They make you comfortable while you wait and they deliver lasting results/satisfaction. Complete package More
A Pleasant Experience! Stopped in without an appointment and received prompt and courteous service! All my questions were answered. The waiting room was clean and comforta Stopped in without an appointment and received prompt and courteous service! All my questions were answered. The waiting room was clean and comfortable. The part is on order and I am confident that the repair will go smoothly. Larry in the parts department was very helpful trying to find a solution for another issue that I had. Kudos to both of these gentlemen!!! More
Very Good Customer Service Upon My arrival Francisco approach me and proceed to ask how was everything with my car. In my opinion he did more than I expected. The service was Upon My arrival Francisco approach me and proceed to ask how was everything with my car. In my opinion he did more than I expected. The service was good. Thank you. More
Excellent service experience. I made a reservation to bring my vehicle in for a noise in the drive train. Falicha listened to my description of the issue without skepticism. This i I made a reservation to bring my vehicle in for a noise in the drive train. Falicha listened to my description of the issue without skepticism. This is far from the norm from most dealership service departments. I left the waiting area to get a bite to eat. I was called about an hour later and was told my vehicle was already diagnosed and repaired. This was probably the easiest visit to a service department I've ever experienced. After this and another positive experience with another vehicle, they've earned my repeat business. More
Subaru I like that I can schedule service on line. Autobarn usually can help you the day you contact them. My 2016 WRX is disappointment though. Four fair I like that I can schedule service on line. Autobarn usually can help you the day you contact them. My 2016 WRX is disappointment though. Four fairly major repairs in 1.5 yrs. (sencor, clutch, strut, catalitic converter) More
Service for my 2014 Subaru I had a not so great experience with this dealership in the sales process. However Sam in the service department has been fantastic. I’ve had the car I had a not so great experience with this dealership in the sales process. However Sam in the service department has been fantastic. I’ve had the car serviced there a few times and every time he’s very courteous and helpful. I will gladly bring the car in when it’s ready for the next servicing. More
100% turn around from last visit. My previous visit was terrible . this visit was excellent . Sam was awesome . My car was done earlier than originally estimated , Sam was very thorou My previous visit was terrible . this visit was excellent . Sam was awesome . My car was done earlier than originally estimated , Sam was very thorough with his explanation of services and his friendly demeanor made me feel very comfortable. More
Customer service Just moving to this area I had no place to take my car. Sam was very honest and made my experience very enjoyable. I took my car in at 2:00 in the aft Just moving to this area I had no place to take my car. Sam was very honest and made my experience very enjoyable. I took my car in at 2:00 in the afternoon and it was finished the very next morning. I plan to make Countryside my go to place to take my Subaru More
Headlight One headlight failed in the morning when I started the car to go to work. I was able to get a same day appointment before dark to have it repaired. One headlight failed in the morning when I started the car to go to work. I was able to get a same day appointment before dark to have it repaired. Always appreciate the flexibility and quick turnaround. More
Highly CompetentThorough Highly competent, knowledgeable, polite, Fast service with frequent verbal reports directly to the customer as to stage of repair, and cost. Fair cha Highly competent, knowledgeable, polite, Fast service with frequent verbal reports directly to the customer as to stage of repair, and cost. Fair charges for repairs. More