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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.8
649 Reviews
Call Service Center (708) 497-3999

649 Reviews of The Autobarn Subaru of Countryside - Service Center

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January 21, 2025

I’ve never had a bad experience. They typically exceed my expectations and recommend them whenever possible. More

by geraldmarkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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January 07, 2025

Excellent service showed up and waited for oil change performed extra services didn’t take long at all More

by Damur1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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January 07, 2025

Excellent service had extra services done didn’t long at all have to come back for recall More

by Damur1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carols
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December 27, 2024

Only reason not a 5 was because I had a 10:30 appointment for an oil change and they didn't even start working on the vehicle until 11:30. Otherwise, I have been very happy with this dealership. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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December 22, 2024

They fit me in for vehicle service right before the holidays! Thanks for getting my Outback ready for 1000 miles of Christmas driving. More

by glenn4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2024

Customer service very attention and professio al, Jaime Padilla Took care of us, very good attention More

by fhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Musa Atiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2024

Grate! Cleanness, oil change took a little bit too long got there at 8:45 left 11:30. More

by doroteogarcia11@gmail .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Musa Atiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 28, 2024

Please don't give me any surveys in the future via text. I have limited Mobility with my hands and the voice recognition raise a little bit up to the imagination. I would highly recommend Subaru to anyone l More

by homer1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Talentowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Maybe tomorrow after we wait another day we will get a detailed estimate of the work being done to the forester More

by Chrisangelilli23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Mendiola
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

The Autobarn Subaru of Countryside responded

Unfortunately, we do not know who you are. Are you sure you are reviewing the correct dealer? The name listed does not correspond to any customer. If you believe you have a vehicle at our location, or if it's under a completely different name, please call us asap at 708-497-3999 so we can address your situation.

Nov 19, 2024 -

Chrisangelilli23 responded

Yes Morelli !

Nov 19, 2024 -

The Autobarn Subaru of Countryside responded

Thanks for the update. Our service director has already spoken to Sara twice since the vehicle was dropped off off less than 24 hours ago. She was also emailed a complete explanation and breakdown of the situation and associated charges. Please reach out to her for an update, or call us directly at 708-497-3999. Thank you.

November 11, 2024

Always good service. Excellent service writers- explain everything and tech Mike the best. Always recommend. More

by waffles54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Ledesma
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