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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
642 Reviews

642 Reviews of The Autobarn Subaru of Countryside - Service Center

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November 19, 2024

Maybe tomorrow after we wait another day we will get a detailed estimate of the work being done to the forester More

by Chrisangelilli23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Mendiola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

The Autobarn Subaru of Countryside responded

Unfortunately, we do not know who you are. Are you sure you are reviewing the correct dealer? The name listed does not correspond to any customer. If you believe you have a vehicle at our location, or if it's under a completely different name, please call us asap at 708-497-3999 so we can address your situation.

Nov 19, 2024 -

Chrisangelilli23 responded

Yes Morelli !

Nov 19, 2024 -

The Autobarn Subaru of Countryside responded

Thanks for the update. Our service director has already spoken to Sara twice since the vehicle was dropped off off less than 24 hours ago. She was also emailed a complete explanation and breakdown of the situation and associated charges. Please reach out to her for an update, or call us directly at 708-497-3999. Thank you.

November 11, 2024

Always good service. Excellent service writers- explain everything and tech Mike the best. Always recommend. More

by waffles54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Ledesma
October 27, 2024

I love visiting you folks. So does my car (a 2016 Subaru Forester 2.5i Premium). You’re always attentive to detail, thorough in your work, clear in your speaking, and scrupul More

by fredsturm55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Service was done very well. I would recommend this dealership for service the Subaru vehicles More

by tad.jasinski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Brought in for a recall, vehicle was returned repaired and clean as promised. Great dealership More

by Nicsyd1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

fast service, even earlier than the appointment was made. People are nice and polite. I recommend. More

by rozalka442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Good service. Responsive, very accommodating. I would highly recommend this dealership. They follow through on promises. More

by tjorland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

It took awhile before someone came to my car at the service entrance. However, from that point on everything was prompt, efficient, and friendly. I had to return for my phone and REALLY appreciated tha More

by Subfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Musa Atiq
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Best of the best place very nice customer service like always with great manners and explanations More

by Gosia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rogers
September 03, 2024

I have been in this Subaru dealer for a 3 oil changes now and so far everything is great. All the service representatives I had were very nice and straightfoward about the car's need, and attention to the cu More

by Gisele_nds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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