The Autobarn Mazda of Evanston

First time for my CX-5 to be serviced was friendly, courteous, and efficient. The waiting room was clean and socially distanced with amenities like bottled water and hand sanitizer. courteous, and efficient. The waiting room was clean and socially distanced with amenities like bottled water and hand sanitizer. More

I've had my CX-5 serviced at Autobarn several times. They always have great service, work performed, and customer service. I'll continue to take my car to Autobarn in the future. always have great service, work performed, and customer service. I'll continue to take my car to Autobarn in the future. More

The amount of time it took to fill out the paperwork and get them prepared to sign was way too long and we were not informed. We waited 30 minutes and then were told it would be another 30 to 45 minutes. I get them prepared to sign was way too long and we were not informed. We waited 30 minutes and then were told it would be another 30 to 45 minutes. I know they were short handed but the communication with the closing processors was having a tough day. The sales experience was handled by Manny and he was very good and attentive. More

My service appointment went much faster than I was told. ALSO, my oil change was free as part of my purchase of my leased CX5. I will always use the Autobarn Madza service center to take care of my Madza. ALSO, my oil change was free as part of my purchase of my leased CX5. I will always use the Autobarn Madza service center to take care of my Madza. More

Always great, friendly service! Appointment availability is usually quick and flexible, accommodating varied schedules. When additional work is needed, it's explained thoroughly and never with any pressure is usually quick and flexible, accommodating varied schedules. When additional work is needed, it's explained thoroughly and never with any pressure to "up sell". I most appreciate that aspect! More

Waiting over 2 hours for an oil change was frustrating, especially since it was a scheduled appointment. They could have texted an update how much longer it was going to be. The wait room was comfortable, especially since it was a scheduled appointment. They could have texted an update how much longer it was going to be. The wait room was comfortable, though free wi-fi would have been nice (if there was, I didn't see any signs or anyone to ask about it). More

I have had a good experience when to buy a new Mazda CX-5. I appreciate their service and help. Just hope they could give me more suggestions and introduction. CX-5. I appreciate their service and help. Just hope they could give me more suggestions and introduction. More

We felt our ability to professionally negotiate a reasonable transaction was managed to our expectations. Dealer was professional, courteous, and helpful. Professional and transparent assistance wi reasonable transaction was managed to our expectations. Dealer was professional, courteous, and helpful. Professional and transparent assistance with financing. More

Oscar was great 👍 he took his time and was very polite I appreciate it his service thank you Oscar. I’m not sure why I have to write 25 words to submit the survey pls change this. appreciate it his service thank you Oscar. I’m not sure why I have to write 25 words to submit the survey pls change this. More

I bought my son's first car CX1 from Evanston Autobarn and have been servicing the car there. Service great as always and good attention to Covid safety protcol. I will certainly return when my car needs and have been servicing the car there. Service great as always and good attention to Covid safety protcol. I will certainly return when my car needs service. More