The Autobarn Mazda of Evanston

Cory was a great salesman and explained the features expertly. Moe was great too and quickly resolved an issue that could have killed the deal. Absent that, 5 stars otherwise. The finance manager Ryan expertly. Moe was great too and quickly resolved an issue that could have killed the deal. Absent that, 5 stars otherwise. The finance manager Ryan requires additional training. More

The staff was so friendly, timely, and courteous. This was my first experience at your service department and I was so impressed with how easy everything was! was my first experience at your service department and I was so impressed with how easy everything was! More

The Autobarn Mazda of Evanston service department met all my expectations. The facility is large bright with plenty of room for social distancing. There were workstation areas for anyone needing them. my expectations. The facility is large bright with plenty of room for social distancing. There were workstation areas for anyone needing them. More

Friendly knowledgeable staff. Overall excellent experience I received another email that required a gmail login. This no login approach is much better. I recommend you do not use the other approa experience I received another email that required a gmail login. This no login approach is much better. I recommend you do not use the other approach. More

I was pleased the way Chris worked with me on the price and helping me understand the features on the car. Chris even said if at any time I had any questions to give him a call, well I had a couple of q and helping me understand the features on the car. Chris even said if at any time I had any questions to give him a call, well I had a couple of questions he did help More

Service service SERVICE! And the man who made it all happen from the very beginning, is Patrick Levy. The best! The very BEST! I absolutely love my new car! happen from the very beginning, is Patrick Levy. The best! The very BEST! I absolutely love my new car! More

My car was sold to me 3/27/2021 and my car I took it to the dealer 5/27/2021 and I took it to the mazda shop and they said my car is unsafe to drive and instead of giving me another car they want me to tra the dealer 5/27/2021 and I took it to the mazda shop and they said my car is unsafe to drive and instead of giving me another car they want me to trade my car back in and restart payments on another car and still hasn't called me back to tell me what cars would they give me or thought about switching my car for collateral. More

Friendly service staff - work done in a timely manner - very pro-customer in dealing with problems. (But why is there a 25 word minimum for this review?) very pro-customer in dealing with problems. (But why is there a 25 word minimum for this review?) More

very professional..completed the service within the timeframe provided and nice amenities while waiting for the car to be serviced. Thanks for all the good work timeframe provided and nice amenities while waiting for the car to be serviced. Thanks for all the good work More

Your employees were great. They were polite and receptive to me saying no and the the shop always does good quality work but prices felt pretty high for the break job but the worst was charging me for a tire to me saying no and the the shop always does good quality work but prices felt pretty high for the break job but the worst was charging me for a tire rotation when the wheels were already off for the break job! Also, please stop pushing customer for maintenance that isn't necessary. For example, the manual says differential fluids should be replaced at 60K or 120K miles (depending on the model) but I'm not at either and yet the employees tried to urge me to get differential flush. Please only recommend maintenance in accordance with the owners manual and not what the mechanic or employee recommends. Also, my car is a manual transmission CX5, which is front wheel drive so I don't even have a rear differential yet the document (the bill basically) and employees really tried to push me to get one. If this continues, I will be taking my car to be serviced elsewhere. More