The Autobarn Alfa Romeo/FIAT of Evanston

Amazing Autobarn Experience I brought my Fiat 500 in for a check of the battery and possible replacement. I knew it was time to splurge on the new battery since my car needed a j I brought my Fiat 500 in for a check of the battery and possible replacement. I knew it was time to splurge on the new battery since my car needed a jump last year and most recently last week. Oscar saved the day and provided the utmost professional and timely experience. He conducted a multi-point inspection and replaced the battery on my baby Fiat "Luigi". The wait time was brief, I helped myself to a granola bar and spent an our on the computer getting some work done. The facility is spotless, the attention to detail is exceptional and my baby was ready to roll before I knew it. Thank you Oscar and your team for a great experience. More

Oscar is my main contact as I own two Fiats. He is always knowledgeable and helpful and makes the entire experience stress free. On my recent scheduled maintenance, he negotiated with the extended always knowledgeable and helpful and makes the entire experience stress free. On my recent scheduled maintenance, he negotiated with the extended warranty on my behalf. Thanks! More

Phenominal Service When the dealership I purchased my Fiat from dropped their Fiat dealership I started using another dealership for repairs. Their service department h When the dealership I purchased my Fiat from dropped their Fiat dealership I started using another dealership for repairs. Their service department has gone through changes and their level of service is non-existent. They don't return phone calls and it seems that they put Fiats at the bottom of their service list. Even though The Autobarn Alfa Romeo/FIAT of Evanston service department is a further drive I am making them my service department of choice. From my initial phone call and the numerous text message follow-ups to the in personal by America Galicia once the car was brought in. The continuous updates of the tech progress and the notification of charges was what customer service should be. More

avarage My biggest disappointment was that the dealership gave me the car without the front plate. I cannot drive without the front plate and they knew that My biggest disappointment was that the dealership gave me the car without the front plate. I cannot drive without the front plate and they knew that very well. They told me that if I want my front plate attached I need to pay $110 or for free they will make holes in my brand new front bumper. That was really disappointing. I both the same tool from amazon for $20 and did it myself. I got 54K car and the dealership was cheep for $20. More

New Guilia owner Excellent teamwork and thank you for helping me feel welcome. The overall process was a pleasant experience. I typically dread going to dealerships b Excellent teamwork and thank you for helping me feel welcome. The overall process was a pleasant experience. I typically dread going to dealerships but this time so enjoyed.... thanks Kane, Manuel, and Jabari More

In for Recall I live ~170 miles from the dealer. Had to be in town for the weekend. Dealer was flexible with schedule. Super clean, professional dedicated service I live ~170 miles from the dealer. Had to be in town for the weekend. Dealer was flexible with schedule. Super clean, professional dedicated service facility. Dealer flashed the software update for fuel level. And they also recalibrated the oil level on my vehicle. Obviously not so close to my home;but, a rather impressive facility for an automobile dealer. I would recommend Autobarn service for those close to Chicago. More

Service appointment Oscar and the service team were outstanding and kept us abreast of everything during the work performed on our Fiat. Thanks so much - soo you in the s Oscar and the service team were outstanding and kept us abreast of everything during the work performed on our Fiat. Thanks so much - soo you in the spring More

Excellent Experiences! As long as you book an appointment the service department does their best to get you in and out as quickly as possible and sticks to their estimated t As long as you book an appointment the service department does their best to get you in and out as quickly as possible and sticks to their estimated time frame. Someone is always checking in with you and offering drinks and/or snacks. They explain everything in great detail along with any cost s to the customer. More

A++ Fiat Repair Service Oscar, service dept, knows my car and my extended warranty. He made sure that I go full coverage from my warranty and that all the work was done to my Oscar, service dept, knows my car and my extended warranty. He made sure that I go full coverage from my warranty and that all the work was done to my specifications using the best parts. I feel confident that my work is quality and will last. Oscar made the process easy and efficient for me. More