The Autobarn Alfa Romeo/FIAT of Evanston
Evanston, IL
242 Reviews of The Autobarn Alfa Romeo/FIAT of Evanston
A truly pleasant car-buying experience I hate the whole car-buying process and was reaching the end of my lease on another vehicle. Tara was great to work with - she greeted me first thing I hate the whole car-buying process and was reaching the end of my lease on another vehicle. Tara was great to work with - she greeted me first thing on a Saturday morning and by the early afternoon I was driving home in the newly-leased car). Tara knows a lot about Alfa Romeo and was straightforward and honest regarding the strengths of the car (and the dealership - they have a really great service facility) compared to others. They even let me take it on an extended drive for a couple of hours. The negotiation process was smooth and without the insulting games traditionally associated with dealerships. I didn't go there that morning fully intending to leave with that car (I had other options on my list), but I left happy and confident with my choice. More
Great friendly service Everyone at the dealership was very knowledgeable friendly and professional!!i had a great experience and will definitely recommend Autobarn. The pric Everyone at the dealership was very knowledgeable friendly and professional!!i had a great experience and will definitely recommend Autobarn. The price was really good and vehicle selection was great! More
Surprisingly excellent Autobarn stayed open late for me, and when I showed interest in a vehicle, they urged me to take it home for the rest of the weekend, to really get a Autobarn stayed open late for me, and when I showed interest in a vehicle, they urged me to take it home for the rest of the weekend, to really get a feel for it and put some miles on it. That generosity and approach made all the difference. At every stage of the shopping and purchase experience, the sales team was incredibly helpful and accommodating. This dealership is doing something above and beyond just selling cars. Their customer service level has surprised me and provides an example for any business. I will continue to highly recommend the Autobarn to anyone I know who wants a better car buying experience. More
All around great customer service I came in to the Alfa Romeo dealership just to look after having my BMW assessed on Kelly BB. I was not planning on buying, but the staff there were v I came in to the Alfa Romeo dealership just to look after having my BMW assessed on Kelly BB. I was not planning on buying, but the staff there were very helpful and not pushy about anything. They were fair about mu trade and gave me a great deal on the lease of my new Gulia. I would recommend this dealership to anyone in the market for a new car. Christine and Vic were attentive to my needs as a consumer. I love my new car and am happy that I chose to go Autobarn Alfa Romeo. More
Very welcoming and pleasing Let me drive all the models and made the experience a lot of fun. All of my questions were answered in a professional manner. I would highly recommend Let me drive all the models and made the experience a lot of fun. All of my questions were answered in a professional manner. I would highly recommend my salesperson and the dealership. More
Service Review 02-02-18 I am so very pleased with my service that I received, especially from Jeremy Johnson & Dion.Grace, everything was done to my satisfaction!! Extremely I am so very pleased with my service that I received, especially from Jeremy Johnson & Dion.Grace, everything was done to my satisfaction!! Extremely PLEASED!!! My service was done on my 2015 Abarth. You should change where you should check make of model and also the people you want to be checked, the ones listed are no longer in your service department!!! More
Got my Mini Got the car I always wanted. Christine was willing to work with me on the down payment. She wasn’t pushy. Clean dealership as well. Got the car I always wanted. Christine was willing to work with me on the down payment. She wasn’t pushy. Clean dealership as well. More
What an experience Wow what a great place to buy a car my salesman Sal was so polite and non- pushy like other dealers I have visited he answered all questions I had for Wow what a great place to buy a car my salesman Sal was so polite and non- pushy like other dealers I have visited he answered all questions I had for him the managers, and finance guy where also very polite and not arrogant which is very shocking now a days all I can say is very professional polite and try them you will not be disappointed you will shocked at how smooth everything goes I will be back for sure thank you ! Mike t More
Courteous, accommodating,professional. We Located a vehicle online, contacted sales staff. They set up appointment (test drive). Very courteous, pleasant sales staff. Sam was very knowledge We Located a vehicle online, contacted sales staff. They set up appointment (test drive). Very courteous, pleasant sales staff. Sam was very knowledgeable about the vehicle and helped us get a great vehicle at a good price. More
The easiest car buying experience ever! Sal made it effortless to purchase my new for yet. He was patient and knowledgeable and honest. Ross, in finance, was equally patient knowledgeable Sal made it effortless to purchase my new for yet. He was patient and knowledgeable and honest. Ross, in finance, was equally patient knowledgeable and honest. Best car buying experience I have ever had. I highly recommend Autobarn Fiat Of Evenston! More