Texas Toyota of Grapevine

I had a very warm welcome from everyone, however; my commitment for the sale was for Alex whom I had spoken to a couple of times. She worked everything out for me due to my tight circumstances. Gianni w commitment for the sale was for Alex whom I had spoken to a couple of times. She worked everything out for me due to my tight circumstances. Gianni was extremely helpful and a joy to spend time with. His family is 300 strong and going. I would love to be at their get togethers just for the food..lol Bryan was in high sprits at 8pm at night, whereas, I was about to pass out, which I did after I drove out of there with my very clean and beautiful Blue Toyota Yaris 2009(and all the women think the blue is beautiful, not sure what the men think about the color). Since then, as promised, I get calls each day about the car and how I like it. More

A few problems on a recent visit. After a few vocal complaints I had a call from the Service Director and they put it right. Everyone makes mistakes, they at least had the guts to call me, apologize, complaints I had a call from the Service Director and they put it right. Everyone makes mistakes, they at least had the guts to call me, apologize, and then rectify the problem. If you have problems then speak to Chris Bruder, he'll take care of you. More

Wesley Wells was our salesperson and he was very courteous and their dealership provided us with the vehicle that we went there to buy. He is highly recommended by us. The team went above and beyo courteous and their dealership provided us with the vehicle that we went there to buy. He is highly recommended by us. The team went above and beyond to ensure our experience with their dealership was enjoyable. More

Wesley Wells was the most polite and customer service sales person that my husband and I have encountered in such a long time..not pushy at all very understanding to our needs and he REALLY listened to sales person that my husband and I have encountered in such a long time..not pushy at all very understanding to our needs and he REALLY listened to what we wanted and what we could afford. VERY Professional at ALL times. As for Mel Soto (Finance Dept) he too was very understanding and VERY HELPFUL to our needs and concerns we had on the financial side of the transaction. We at one point met Mel's supervisor - Dustin who was exceptionally courteous, and professional in helping us to make our transaction a smooth and painless one. We will be loyal to Texas Toyota in the future upon servicing our vehicle and in future purchases to come. More

Used sales team went to extraordinary efforts to assure our trade-in and sale. They willingly considered our offers and requests, able to compromise and satisfy our needs. Service department was efficien our trade-in and sale. They willingly considered our offers and requests, able to compromise and satisfy our needs. Service department was efficient and resourceful - completing the necessary modifications to our satisfaction. Financing was simple and without pressure to purchase additional features that we did not want. As well, financing was able to beat our personal lending choice and give a better rate. And all within a 3 hour period!!! Special Thanks to : Wesley Wells, Jason Ditore, Dustin Rogers,Bryan Hall, Rickie Nelson, Will ??, and the Mechanics in the back Thanks again Peggy & BT McGee More

Ryan Moore met with us, listened to what we wanted, and then tried to meet those needs. He did not try to sell us something we didn't want and was very candid in attempting to meet the criteria we establis then tried to meet those needs. He did not try to sell us something we didn't want and was very candid in attempting to meet the criteria we established. Because of that, we returned and purchased a vehicle Ryan suggested that met our criteria. Although the vehicle had not been processed, Ryan made sure the vehicle was certified and in pristine condition before we picked it up. The manager supervising Ryan was also very helpful and ensured a smooth process. Ryan has continued to be helpful and is someone we would return to should when we purchase another vehicle. More

We went to Toyota of Grapevine after quite a bit of time spent researching what kind of car made sense to buy for our daughter. Since she was personally contributing 1/3 of the price from her own money, it spent researching what kind of car made sense to buy for our daughter. Since she was personally contributing 1/3 of the price from her own money, it was important that everyone was happy with the final decision. Within our research, we looked online, at Consumer Reports, Kelly Blue Book, NADA - until settling on Toyota Corolla as the right kind of car that fit the budget and would last her through college and beyond if needed. Within the research, we also visited 3 other dealerships, including our local Toyota dealership (*not* Toyota of Grapevine), none of whom impressed us. Not only did Wesley impress us with the desire to sell a car, he was genuinely interested in getting the right car and winning our business. Since we didn't have to have the car immediately, we were more than willing to walk away from any deal that didn't fit. Wesley (and the entire team at Toyota of Grapevine) worked very hard to earn our business - for a customer that had done as much research as I had, that was very, very hard. All of our interactions at the dealership were pleasant, professional and handled as quickly as possible. We appreciate the effort that was put forth on our behalf, and will absolutely recommend Wesley (and Toyota of Grapevine!). When this has to be done in 4 more years for our other daughter, I know where we will go! More

Ryan Moore was easily the finest salesman I have encountered in the many vehicles I have bought. He obviously was interested in finding me the vehicle that I would be pleased with & at a price that encountered in the many vehicles I have bought. He obviously was interested in finding me the vehicle that I would be pleased with & at a price that was affordable to me. This dealership is great & will definitely recommend them to any who ask, along with using Ryan Moore's name as the salesman to ask for assistance in a purchase. More

Ryan Moore quickly steered my husband and I towards the car we were looking for. (We were looking for a 2007, 2008 or 2009 Toyota Corolla with low miles and in good condition.) Ryan Moore listened to our car we were looking for. (We were looking for a 2007, 2008 or 2009 Toyota Corolla with low miles and in good condition.) Ryan Moore listened to our needs/wants without giving us the run-around. It was a welcome relief to have that directness. More

I visited 3 dealerships and none had the vehicle I wanted. Gianni was the only salesman to follow up with me as soon as he had something he thought I would like. Gianni was very helpful and eager to wanted. Gianni was the only salesman to follow up with me as soon as he had something he thought I would like. Gianni was very helpful and eager to earn my business and I eventually wound up buying a car from him! More