Texas Toyota of Grapevine

I visited 3 dealerships and none had the vehicle I wanted. Gianni was the only salesman to follow up with me as soon as he had something he thought I would like. Gianni was very helpful and eager to wanted. Gianni was the only salesman to follow up with me as soon as he had something he thought I would like. Gianni was very helpful and eager to earn my business and I eventually wound up buying a car from him! More

When looking for a Tacoma I mistakenly visited this dealership. They gave me a truck to test drive and I "parked" my old car with them. When I decided not to purchase the truck they refused to return dealership. They gave me a truck to test drive and I "parked" my old car with them. When I decided not to purchase the truck they refused to return my old vehicle because they "couldn't find the keys". This was obviously a ploy to pressure me into buying their vehicle. It was precisely this behavior that made me not purchase their vehicle. Because they couldn't find the keys I was allowed to drive the truck for an additional day or two from my house in North Richland Hills to my work in East Dallas putting hundreds of miles on the truck. When these DB's finally gave me back my car they had written "sold" on the windshield. How could they sell a car without having the title? Texas Toyota and their employees are crooks. Don't buy their slick commercials. Beware of Texas Toyota. More

I have always been leery of car dealerships, we all know about the sleazy tactics and deals, but this dealership was different. I was greeted by Michael and he very nicely asked what I was looking for in a about the sleazy tactics and deals, but this dealership was different. I was greeted by Michael and he very nicely asked what I was looking for in a new car. I told him my specifications and in a non-pressured way he showed me a car and I took it for a test drive. I liked the car and then met the finance "pit boss" Brian, who was not your stereotypical "pit boss". He gave me the figures for a monthly payment and trade-in and gave me some time to decide. I appreciated that. Also another Brian "the figures guy" was very nice and gave me the straight dope on any warranty information. All in all, the experience at Texas Toyota of Grapevine was an excellent one. From the knowledge and cordiality of the employees to the quality of product. I highly recommend Texas Toyota of Grapevine if you are looking for a new car. More

I paid cash for my car yet Toyota of Grapevine still checked my credit report. This showed as a hard inquiry on my report and has negatively affected my credit score relative to getting the best intere checked my credit report. This showed as a hard inquiry on my report and has negatively affected my credit score relative to getting the best interest rate possible for buying a house. I went in to the dealership and spoke with two people before Dustin Rogers, the manager, came to speak with me. He assured me that he would do what he needed to do to have the inquiry removed. After a month, it was still there. I visited Toyota again. I was kept waiting for nearly a half an hour before someone came to speak with me. That was only after I went to the salesperson who had originally sold me the car and explained my circumstance. He got someone to come out. Within one minute of speaking with me, that person (Mike) claimed I had an attitude and walked away. I would never do business with this organization again and have reported their actions to the Better Business Bureau. More

Mike was great in all areas that matter-friendly and very knowledgeable without being too pushy. Took lots of time to explain features on my Venza. He has followed up twice to see if I have any questions. Gr knowledgeable without being too pushy. Took lots of time to explain features on my Venza. He has followed up twice to see if I have any questions. Great customer service! Lisa was very helpful too. More

It went perfect in and out with my new car.Alex went above and beyond what i expected.Everyone there was friendly and straight up.Every question i had they had answers for.I will buy my next vehicle fro above and beyond what i expected.Everyone there was friendly and straight up.Every question i had they had answers for.I will buy my next vehicle from them without a doubt.I got the car that i wanted for the price i wanted no hassle. More

Wesley Wells had a lot to do with why I bought a used car from this dealership. He was very personable, knowledgable and accommodating. I told him exactly how much money I had to spend (no more - no less) from this dealership. He was very personable, knowledgable and accommodating. I told him exactly how much money I had to spend (no more - no less) and he located a car that would fit into my budget. More

I had an excellent experience when my family & I visited this dealership! Everyone was exceptionally friendly & went out of their way to make my family & myself feel very welcomed! I would gladly reccomend this dealership! Everyone was exceptionally friendly & went out of their way to make my family & myself feel very welcomed! I would gladly reccomend Texas Toyota to all of my friends & family! Thank You!!! More

What a great experience! I had a hassle free car buying experience, this was by far the easiest vehicle I have ever purchased. Staff was super friendly and helpful- and was upfront about EVERYTHING. Texas experience, this was by far the easiest vehicle I have ever purchased. Staff was super friendly and helpful- and was upfront about EVERYTHING. Texas Toyota of Grapevine is truly a breath of fresh air and everything but typical. More

My wife and I recently purchased a new Venza and Tundra from Texas Toyota. Since we were in the market for 2 new cars and only had ideas about what we wanted/were looking for, the process of finding a good from Texas Toyota. Since we were in the market for 2 new cars and only had ideas about what we wanted/were looking for, the process of finding a good match was stressful- until we checked out Texas Toyota. The whole staff was patient, knowledgeable and eager to help. I didn't feel pressured or like I was being "sold". Being newly married, the financial part of the new cars is what I was worried about. The finance department was so helpful. They understood our situation and set me up with a great deal and low monthly payments. If you're looking for a new vehicle, I recommend you check them out. I'm proud to say I am a loyal Texas Toyota customer! More