Texas Toyota of Grapevine

After a week of trying to find the right car I ended up with Texas Toyota and I'm extremely pleased!! The attentiveness by the staff was superb but, not pushy. The financing department really worked magic with Texas Toyota and I'm extremely pleased!! The attentiveness by the staff was superb but, not pushy. The financing department really worked magic on my behalf to ensure I was going to walk out a happy customer with no regret on my purchase. I will be the first to say I am very hard person to please but, this place changed that and I'm certain they could change someone's else's car buy experience! Shout out to my sales agent Dawn and my financing manager Brad! More

Went through the Costco auto program. Not very responsive. the costco deal is $200 below dealer invoice. I check with several dealers in the area, confirmed with Kelly blue book what the dealer i responsive. the costco deal is $200 below dealer invoice. I check with several dealers in the area, confirmed with Kelly blue book what the dealer invoice was, and these guys said their invoice was $2,000 higher than the rest. when I confronted him he just said that the other dealers were dishonest and that it would be a bait and switch if I went some where else. I went to Pat Lobb in McKinney and it was a fine experience, same car nearly $2,000 less than the "costco" program this dealer was offering. More

Not my first time to purchase a new vehicle, but my first time to purchase from Texas Toyota. Couldn't be happier with the treatment I received from Doug. We had negotiated the price over the phone and when time to purchase from Texas Toyota. Couldn't be happier with the treatment I received from Doug. We had negotiated the price over the phone and when I arrived at the dealership I test drove the Tacoma and it was exactly what I was looking for. They honored the price we had discussed on the phone and I was in and out in just a couple of hours. They were great to work with!!! More

My granddaughter, a recent college graduate with a new job, had to have a car, the only citeria was that it be a Toyota, and the price be extremely reasonable. Wesley met us when we arrived, understood im job, had to have a car, the only citeria was that it be a Toyota, and the price be extremely reasonable. Wesley met us when we arrived, understood immediately what we needed, directed us to several autos, pointed out features and answered all our questions. After a couple of test drives she decided on a particular car, and the negotiations began. It was amazing how we were treated: no pressure, no hurrying (and this was a Saturday, last day of the months, and dealership was packed). We were introduced to the sales manager and the financial services manager, and they all helped to get her where she needed to be (obviously they wanted to sell a car and make a profit - thats why we were all there). The point is that everyone had one goal in mind: sell her a car and make her a long-time customer. They succeeded. Wesley Wells and Bradley Gibson earned our trust and gratitude. More

Would never recommend this place to my worst enemy! !! Run away as fast as you can. They feed you with nothing but lies! Got a car there that I was forced into because they came with all kinds of deals a Run away as fast as you can. They feed you with nothing but lies! Got a car there that I was forced into because they came with all kinds of deals after I told them I didn't want it and to give me back my car. They said oh its already sold and we don't know who has it. Which was definitely a lie. More

horrible experience, employees had attitude and were very slow and unorganized. we were at the dealership all day and they ordered the car my husband wanted and when it arrived it was the wrong one. we had t slow and unorganized. we were at the dealership all day and they ordered the car my husband wanted and when it arrived it was the wrong one. we had to fill out the paper work twice and return to the dealership a second time to sign another paper they forgot to give us. horrible experience and waste of time, will not buy another car here ever...don't waste your time with this dealership, go to a decent one. More

On more than one occasion, wasted my time because they advertise cars that they do not have. Even with communication with them, they pull the bait and switch. One of many who believe that customer time advertise cars that they do not have. Even with communication with them, they pull the bait and switch. One of many who believe that customer time and respect is not their problem. More along the line of get them in the door and we will sell them something. More

I utilize Texas Toyota for all my service needs with my current 2010 Toyota. Recently I have begun working with Taylor Lee who presents himself to be a kind, courteous employee and good representative of current 2010 Toyota. Recently I have begun working with Taylor Lee who presents himself to be a kind, courteous employee and good representative of your dealership. He is always eager to help me with my requests and thoroughly explains the service my vehicle requires. When I am scheduling my vehicle for maintenance or service I will always call to see if Taylor is available to assist. Thank you for providing your customers with such excellent service at your dealership. More

had a great experience with a sales gentleman by name of jeff turner very honest guy doesn't pressure you and differently knows cars. he is a honest guy and gets good deal for you one car. will go back and jeff turner very honest guy doesn't pressure you and differently knows cars. he is a honest guy and gets good deal for you one car. will go back and buy more cars at this dealership because of him More

I had a great car experience from my salesperson drew Nowak. I usually dread car shopping but drew made it so simple with the pricing and he wasn't pushy at all. I told him what I wanted and he lis Nowak. I usually dread car shopping but drew made it so simple with the pricing and he wasn't pushy at all. I told him what I wanted and he listened to me and gave me my options....I will tell all my friends to see drew when they need to buy a car.... More