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Texas Toyota of Grapevine
Grapevine, TX
1,027 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,027 reviews
February 28, 2021
Service was nice. I had a need that extended wait time longer than I anticipated, but didn’t feel it was not done efficiently. Pretty pricey though longer than I anticipated, but didn’t feel it was not done efficiently. Pretty pricey though More
by agcrouch929
Employees Worked With
Karina Garza
February 25, 2021
Great service and friendly, regarding this survey, is ridiculous that you are obligated to insert 25 words, get a better software maybe medallia or something like that. ridiculous that you are obligated to insert 25 words, get a better software maybe medallia or something like that. More
by Raulmaguerrero
Employees Worked With
Karina Garza
February 22, 2021
Nick actually listened to my wants and found a way to make it happen. I will continue to use this Dealership as long as I am living in this area. make it happen. I will continue to use this Dealership as long as I am living in this area. More
by rickknoxtn
Employees Worked With
Nick Palmacci, Neal Asaad
February 18, 2021
From recall/maintenance service drop-off, to organizing rental car accommodations, to status updates, pick up and follow up, Karina delivered 5-star customer service. rental car accommodations, to status updates, pick up and follow up, Karina delivered 5-star customer service. More
by kgredraider
Employees Worked With
Karina Garza
February 18, 2021
it's easy to schedule and I just waited for an hour for the very fast service I'm very happy with the work of Toyota and the employees who attended very well, thank you!!! the very fast service I'm very happy with the work of Toyota and the employees who attended very well, thank you!!! More
by ines da Silva
Employees Worked With
Karina ??????????
February 10, 2021
I believe that Ms. Karina with the Texas Toyota of Grapevine service department was good in her job. Good timing and attitude overall work presented. Grapevine service department was good in her job. Good timing and attitude overall work presented. More
by Toyota fan faithful
Employees Worked With
Dawn Kolberg
February 10, 2021
Karina was extremely professional and took the time to listen and have my RAV4 looked at too alleviate my concerns. Thanks again Karina for all your doing. listen and have my RAV4 looked at too alleviate my concerns. Thanks again Karina for all your doing. More
by Tomas O.
Employees Worked With
Karina Garza
February 10, 2021
This was my first time having Ms Karini Harza as my service rep. I was very pleased with her overall professional performance. I was so impressed with her that I ask her if she could continue to be o service rep. I was very pleased with her overall professional performance. I was so impressed with her that I ask her if she could continue to be our service rep. More
by cjholmessr
Employees Worked With
Karini Harza
February 09, 2021
Karina was kind, thorough, and professional. She called to update us on our status and was helpful when I inquired about my vehicle. We appreciated the speed of the service even though the shop was busy! to update us on our status and was helpful when I inquired about my vehicle. We appreciated the speed of the service even though the shop was busy! More
by hmt001
Employees Worked With
Karina Garza
February 08, 2021
Karina Garza, was my service person. She was very friendly,helpful and had me post on everything. I will definitely ask for her again. Great job Karina. Thank you, Pete friendly,helpful and had me post on everything. I will definitely ask for her again. Great job Karina. Thank you, Pete More
by Papagigi10@yahoo.com
Employees Worked With
Karina Garza
