Texas Toyota of Grapevine

Excellent Service We extend our sincere gratitude to salesman for his excellent customer service. He was professional, polite and showed superb people skills. Our expe We extend our sincere gratitude to salesman for his excellent customer service. He was professional, polite and showed superb people skills. Our experience with this gentleman was one positive experience to remember...thank you. George and Gloria Amos More

super easy process and helpful staff I was more than satisfied with the quality of people you have employed at texas toyota. I came in meerly looking for information on how to refinanc I was more than satisfied with the quality of people you have employed at texas toyota. I came in meerly looking for information on how to refinance my vehicle to convert from a lease to a purchase or of it was even possible to do so. I had been given the run around from the dealership (Vandergriff) I purchased my vehicle from for about 2.5 years, with deals that didn't go through, or saying it was simply impossible to do so.. John cross was the man I met with and he gave me the honest truth and information I was looking for. He had several people helping us to get information and many different options. I was highly satisfied with his help. The finance guy I was with ( not positive of his name , Dave or David perhaps?) Also provided exceptional service. He did everything in his power to help get the lowest interest rates. He was personable and friendly. He made the paper work process quick and painless and had us in and out in no time at all. You have most certainly won me over for life. Thank you and your team for providing exceptional customer service. More

Buyer beware Bought two cars from them 03/07/2015 traded in 2014 mazda. Told they would pay it off in a couple days. 18 days later they have not contacted my fin Bought two cars from them 03/07/2015 traded in 2014 mazda. Told they would pay it off in a couple days. 18 days later they have not contacted my finance company yet and ive had to make an additional payment on a vehicle that they have already sold to someone else. Will not return phone calls on this matter and when I call. Im lied to and made promises to that dont happen. My next step is going to be an attorney. Beware. They are amazingly friendly when you are buying. But when you are done its a different story More

Great Service and Friendly Sales person We recently purchased two Toyota Prius' from Texas Toyota of Grapevine. I ended up not liking mine (I'm an SUV guy). So, a month later I took my pri We recently purchased two Toyota Prius' from Texas Toyota of Grapevine. I ended up not liking mine (I'm an SUV guy). So, a month later I took my prius back to the dealership to trade it in. I was concerned about the money I would lose on the new car, but for me I was willing to take the financial hit in order to get a car that I love driving. Rick Jones was who I worked with my second time around. He was amazing! He was friendly, knowledgeable, and spent a great deal of time with me to ensure that I got a vehicle that I would enjoy driving for many years to come. He also earned my trust very quickly through his sincere and authentic demeanor. I would absolutely purchase another vehicle from Rick and from this dealership. Mark, the sales manager, was also great to work with. He negotiated a price with me and on my trade in that was within my comfort zone. He worked hard to earn my repeat business, which he did. More

Very rude I have had the worst ever experience in my life in buying a car from this dealership after I purchased my car from here I came after two weeks to pick I have had the worst ever experience in my life in buying a car from this dealership after I purchased my car from here I came after two weeks to pick up my metal plates then I was asking about the salesman who sold me to help me getting my tags. I heard an employee telling his colleague ‘’this mother xxxxer is here to pick up plates not buying a car Do not give him attention’’. Sorry for the F words, But I think he was right since I choose this dealership to buy from. More

Great Experience! We were on our 3rd dealer of the day when we checked out Texas Toyota in Grapevine. We were looking at Venzas and were not sure we could find one in o We were on our 3rd dealer of the day when we checked out Texas Toyota in Grapevine. We were looking at Venzas and were not sure we could find one in our price range. Well we did. Our salesperson David Greer was extremely freindly,knowledgeable and patient in dealing with us.He spent a lot of time going over the features of the vehicle and after the sale stayed with us to make sure we had all our questions about the vehicle answered. David was very friendly and listened to our needs.We felt no presure and we felt at ease though the whole process. The sales manager was also very friendly and actually worked with us on price and a fair trade in. I would not hesitate to recommend David to my friends that are looking for a car,David even called me the next day after the sale to follow up and make sure I had any more questions. More