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Texas Toyota of Grapevine

Grapevine, TX

4.1
697 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 697 reviews

July 01, 2015

best by far everyone we talked to were very positive and willing to work with us, great staff with amazing attitudes. :) best prices weve seen all around, love th More

by laurenm14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cross
Jul 06, 2015 -

Texas Toyota of Grapevine responded

Thank you for sharing, Lauren! We love hearing from our customers and are pleased to hear you had a wonderful experience.

June 25, 2015

Kept the car and my down payment-had to dispute it with Visa The salesman overestimated the bank's financing ability and pushed us to sign right then claiming it was a one time deal-so I made a big down payment More

by TKOkNOWAY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee not listed
Jul 02, 2015 -

Texas Toyota of Grapevine responded

Hello and thank you for taking the time to provide your feedback. We apologize for the confusion regarding The financing of your new car. We would like to speak with your further about this situation. Please contact Jennifer Hiner, Customer Relations Manager, at 817.310.8386.

June 13, 2015

Repeat Customer, Customer for Life We purchased our second Toyota from Texas Toyota today. The service was excellent all around, from the Cokes and popcorn to the dedicated job David, More

by oremus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greer
Jun 22, 2015 -

Texas Toyota of Grapevine responded

Hello and thanks for the kind review! We are happy to hear of your wonderful car buying experience. The team had a pleasure working with you and looks forward to having you back in the future!

June 10, 2015

Great place to buy a car John Cross was Super to work with he kept me informed on everything that was going on with the sale I will buy from him again. More

by marvelous222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McNair
Jun 11, 2015 -

Texas Toyota of Grapevine responded

Hello and thanks for the 5 star review! We are glad John was an asset to your car buying experience. Thanks for choosing Texas Toyota of Grapevine!

June 07, 2015

Great customer experience! You have a truly great team in your dealership. On a scale of 1-10 (with 10 being the highest), I would give Babatunde Ogundele a "10" in all aspects More

by Gia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Babatunde Ogundele, Muhammad Ahmed
Jun 08, 2015 -

Texas Toyota of Grapevine responded

Hello Gia and thanks for sharing! Babatunde is a wonderful asset to our team and we are glad you had the opportunity to work with him!

June 05, 2015

"Awesome salesperson John Cross!!" I purchased a Chevy Avalanche from John Cross. He was patient, knowledgeable and made my experience worth while. I will recommend my family and frien More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cross
Jun 08, 2015 -

Texas Toyota of Grapevine responded

Hi Chris and thanks for taking the time to write a review! John had a pleasure working with you to find you the perfect truck!

May 25, 2015

Texas Toyota of Grapevine This is the third Toyota I bought in the last three years from Texas Toyota of Grapevine, As a long time jeep owner, I started out looking for a Jeep More

by Research1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AndY ABUGOUSH
May 26, 2015 -

Texas Toyota of Grapevine responded

Hello and thanks for the 5 star review! We are so happy to hear you had a wonderful experience at our dealership working with Andy. We appreciate you continued business and look forward to having you back in the future!

May 22, 2015

Great Customer Service and An Overall Great Experience I purchased a Ford F-250 through Texas Toyota of Grapevine and I had a great experience. John Cross was extremely helpful in assisting me to find the More

by JPence33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cross
May 26, 2015 -

Texas Toyota of Grapevine responded

Jeremy, thanks for the 5 star review! We appreciate your business and look forward to having you back in the future!

May 18, 2015

So much better than Toyota of Plano! I bought a new car from Toyota of Plano in late March. About 5 weeks later it died on me twice but would intermittently start. It seemed like the ba More

by CoTexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Whitley
May 21, 2015 -

Texas Toyota of Grapevine responded

Hello and thanks for sharing! The team was happy to help with your battery issue. Let us know if you experience any other issues!

May 15, 2015

Great Experience! I purchased a new 2104 Tundra 7 months ago. The purchase from the dealership was great experience. Chase Vaughn was my salesman. He was very easy t More

by Tundra2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vaughn
May 18, 2015 -

Texas Toyota of Grapevine responded

Hello and thanks for the 5 star review! We hope you are enjoying your Tundra and let us know if you ever need anything!

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