Texas Toyota of Grapevine

Just bought a new 2016 Prius 3 Touring. Great Car! Just bought a 2016 Prius 3 Touring. It is a great car and after a month we are still enjoying it. Roger was great to show us all the bells and whi Just bought a 2016 Prius 3 Touring. It is a great car and after a month we are still enjoying it. Roger was great to show us all the bells and whistles and how to operate them. We were trading in a 2004 Saturn Ion. I must admit that the purchase process reminded me why I bought Saturns in the past. With Saturns there was no haggling and the price was the price whether you bought the car on line or from a dealer. I never like the negotiation process and while I realize this is just part of the process in buying cars today I do not think anyone could honestly say they enjoy the buying process. That said we honestly liked our sales representative and found him to be very knowledgeable of the car and all its features. He is an asset to the dealership. In the past I have often discuss cars with sales people and it became apparent I had done more research than they had. This was not the case with Roger. More

Great dealership I had the pleasure of knowing John Cross and he is a fair internet Fleet Mgr @ Texas Toyota of Grapevine! This is a great place for anyone looking to I had the pleasure of knowing John Cross and he is a fair internet Fleet Mgr @ Texas Toyota of Grapevine! This is a great place for anyone looking to buy a new or used vehicle and great customer service. More

Very knowledgeable I have bought a Sienna and a Camry from David Greer at Texas Toyota of Grapevine and he has always been very professional and knowledgeable about the I have bought a Sienna and a Camry from David Greer at Texas Toyota of Grapevine and he has always been very professional and knowledgeable about the Toyota models. More

Great Buying Experience They were running a special that offered $3000 off MSRP. That was below the true car price. They honored the price without high-pressure or haggling. They were running a special that offered $3000 off MSRP. That was below the true car price. They honored the price without high-pressure or haggling. David Greer was a great salesperson. He answered all of our questions and truly helped us through the whole buying process. More

David Greer David was wonderful ! He found Minnie Pearl for me two years ago and I love my Corolla. He is very comfortable to work with !! Top notch !! David was wonderful ! He found Minnie Pearl for me two years ago and I love my Corolla. He is very comfortable to work with !! Top notch !! More

David Greer - our sales guy We walked in not expecting to buy and because of David Greer's service, personality and willingness to go above and beyond - I walked out with a Highl We walked in not expecting to buy and because of David Greer's service, personality and willingness to go above and beyond - I walked out with a Highlander. I would send ANYONE to purchase a car from him!! More

Leasing Toyota Tundra Pickup I want to commend David Greer - Internet Manager at Texas Toyota of Grapevine for his excellent service and follow through throughout my leasing exper I want to commend David Greer - Internet Manager at Texas Toyota of Grapevine for his excellent service and follow through throughout my leasing experience. Several managers stepped into the negotiations from time to time, each acting as professionally as the first. David was well informed on all the features and benefits available in the 2016 Tundra 1794 Special Edition Pickup. His demeanor never changed and he kept a steadfast confidence we would come to an agreement. He was proactive in providing me with daily updates on the status of my running boards and worked with the service department to get them installed on my timeline. Fantastic work !! More

Car Buying Made Easy With Roger Om We purchased our Avalon from Roger Om at Texas Toyota of Grapevine. Roger is a class act! He was so helpful and made our transaction go very smoothl We purchased our Avalon from Roger Om at Texas Toyota of Grapevine. Roger is a class act! He was so helpful and made our transaction go very smoothly. He was thorough and knowledgeable about Toyota which proved to be helpful to us. He was available to answer any questions that we had. Thanks Roger for your excellent customer service. Next time we are in need of a Toyota, we will for sure return to Texas Toyota and ask for Roger Om. Darrell and Laura Rhine More

My car I looked for cars all over Dallas. Could not find one. Friend took me here and they were awesome. I got my car! Great deal! I looked for cars all over Dallas. Could not find one. Friend took me here and they were awesome. I got my car! Great deal! More

Very disappointed in the "customer service" of sales Had a 10:30 Saturday appt to purchase a specific vehicle. After waiting for the person for our appt (they weren't ready at 10:30), we went for an appr Had a 10:30 Saturday appt to purchase a specific vehicle. After waiting for the person for our appt (they weren't ready at 10:30), we went for an appraisal drive in my current vehicle (trade-in). I had been there for at least an hour before the sales guy went to get the key for the vehicle that I was planning to purchase. Comes back after a while to tell me that it was loaned to a corporate exec and was parked at the airport and wouldn't be back until Monday. I drove over 30 minutes in good faith for this appt. I was going with financing already arranged and ready to sign on the dotted line. I asked about another vehicle similar, but wrong color that JUST showed up on the website the night before. Sales guy went to get that key. Came back after about 15-20 minutes later to tell me that it had sold 3 days ago (2 days prior to being listed on the web). Then they offered me peanuts for my trade-in. Also, the email from the GM sounding interested in my feedback from my meeting?? Ha. After my visit to Toyota of Grapevine, I received another email from the "GM" expressing thanks for my visit. Just form-mail (spam in my opinion). Too bad for you...I have three teenagers that are going to be ready to purchase vehicles in the next few years. We WON'T be coming to Grapevine. More