Texas Toyota of Grapevine

Worst dealer to go to The director was very rude, did not value customer. waste of money because they always try to upsell and show you expensive cars. Will never show you The director was very rude, did not value customer. waste of money because they always try to upsell and show you expensive cars. Will never show you what is online and will not try to work with your needs. The worst experience ever mostly the director made it even worse !!!!!!!!! More

I bought two cars and they are aweful I not sure where to start but I walked in trying to buy two cars for my kids. The sales man had 3 months experience and could not find any of the car I not sure where to start but I walked in trying to buy two cars for my kids. The sales man had 3 months experience and could not find any of the cars on line. We went to the back and found 1 car that had a busted axle. Then found another that was blocked in could not take it out for 30 min. We tried to talk price and all he could do was list price ( then the bs back and forth with the manager wink wink) and we get to what I called the out the door price. They come back and add 400 for fluids tax title and license which ended up saving 50 buck off list. I tried to leave and the district manager came in a "saved the day" . I bought the car and then said I would find another one some place else. Just process the paper work. Well they then frantically went looking for another one. I looked at it gave an out the door price we came close so I agreed. Dumby I am. Then they had to detail and do a little work on them so I said I would come back to pick in up and let me know when I was finished. I called 3 times some one was supposed to get back to me and no one did. it is now 3 days later no car no call. I guess I will have to walk in. Do not.......Do no buy from this place. I love Toyotas go anywhere else I promise you I am doing you a favor, More

Great Experience I had a great experience at this place. My consultant Mr. Sanjay Sharma was very helpful. He knows what he is talking about. I will definitely r I had a great experience at this place. My consultant Mr. Sanjay Sharma was very helpful. He knows what he is talking about. I will definitely recommend people to go to this dealership and look up for Mr. Sanjay Sharma. More

Purchase Texas Toyota of Grapevine is an wonderful place to go look for cars, The staff John Cross help me make an better selection and and idea of what type o Texas Toyota of Grapevine is an wonderful place to go look for cars, The staff John Cross help me make an better selection and and idea of what type of car I needed to get. I would recommend going to this place and also they know how to take care of their customers. More

Sanjay is the best at Texas Toyota Recommend to go see sanjay by one of my frends who had bought a car few months ago from him and I bought a Toyota Camry LE from Texas Toyota of grapev Recommend to go see sanjay by one of my frends who had bought a car few months ago from him and I bought a Toyota Camry LE from Texas Toyota of grapevine Sanjay is the best at Texas Toyota. He helped make the process so easy and we extremely knowledge on all the cars. Thank you sanjay..... More

Friendly staff that works with you Service is friendly. The staff will sit down and work with you to stay within your budget. You won't feel rushed to buy a car, but they are persiste Service is friendly. The staff will sit down and work with you to stay within your budget. You won't feel rushed to buy a car, but they are persistent to help you find what you're looking for. The salesmen who helped me were personable, and they didn't play a long, drawn-out "game" with me. The prices are lower than most dealerships, but there is still a little bit of wiggle room to negotiate. Ask for the "Freddie Finance Experience." More

Helped out a single mom I called the dealership first, not expecting much due to my current situation and some credit problems. John Cross assured me he could help and had m I called the dealership first, not expecting much due to my current situation and some credit problems. John Cross assured me he could help and had me come in that afternoon. He was AMAZING! Not only was he respectful and professional but he helped me drive off the lot that evening in a great vehicle, within my budget and never once used any high pressure sales tactics. I truly felt like he wanted to help me and not just make a sale. The financing dept was awesome as well. I would highly recommend them to anyone needing help finding the perfect vehicle! More

Be aware of the finance people I have bought two new cars from this dealership with a year gap. I was happy with my first purchase and returned to the same dealership for my second I have bought two new cars from this dealership with a year gap. I was happy with my first purchase and returned to the same dealership for my second car as well. That was worst decision ever. I trusted them and became loyal to the dealership decided to buy second one from them. I have no complains for salespersons. They are awesome and do great job. But these freaking finance people plays with your minds and sucks most out of you by their nasty tactics of selling extra coverage and all other craps. BE CAREFUL NOT TO FALL FOR ANYTHING AND DO NOT BUY ANY EXTRA CRAPPY COVERAGE. You don't need them at all. You can buy if you have extra money to waste on them which will be around $4000.00. Moreover, if you are really interested in buying extra protection buy it from different place not from dealership. They will scare you saying that you have to buy extra coverage same time you are buying car which is a one of the big lies that dealership finance people will say. More

Sanjay Sharma is the best person at Toyota of Grapevine. It was an awesome experience dealing with Toyota of Grapevine. The thing is I'm the first time buyer and I was confused about getting a new car. I rea It was an awesome experience dealing with Toyota of Grapevine. The thing is I'm the first time buyer and I was confused about getting a new car. I really appreciate Sanjay Sharma for helping me to get through this. He had a very professional manner dealing with customers and he explains the things clearly with no rush. I would like to recommend all visitors should see him first. More