Texas Toyota of Grapevine

Car Buying Made Easy With Roger Om We purchased our Avalon from Roger Om at Texas Toyota of Grapevine. Roger is a class act! He was so helpful and made our transaction go very smoothl We purchased our Avalon from Roger Om at Texas Toyota of Grapevine. Roger is a class act! He was so helpful and made our transaction go very smoothly. He was thorough and knowledgeable about Toyota which proved to be helpful to us. He was available to answer any questions that we had. Thanks Roger for your excellent customer service. Next time we are in need of a Toyota, we will for sure return to Texas Toyota and ask for Roger Om. Darrell and Laura Rhine More

My car I looked for cars all over Dallas. Could not find one. Friend took me here and they were awesome. I got my car! Great deal! I looked for cars all over Dallas. Could not find one. Friend took me here and they were awesome. I got my car! Great deal! More

Very disappointed in the "customer service" of sales Had a 10:30 Saturday appt to purchase a specific vehicle. After waiting for the person for our appt (they weren't ready at 10:30), we went for an appr Had a 10:30 Saturday appt to purchase a specific vehicle. After waiting for the person for our appt (they weren't ready at 10:30), we went for an appraisal drive in my current vehicle (trade-in). I had been there for at least an hour before the sales guy went to get the key for the vehicle that I was planning to purchase. Comes back after a while to tell me that it was loaned to a corporate exec and was parked at the airport and wouldn't be back until Monday. I drove over 30 minutes in good faith for this appt. I was going with financing already arranged and ready to sign on the dotted line. I asked about another vehicle similar, but wrong color that JUST showed up on the website the night before. Sales guy went to get that key. Came back after about 15-20 minutes later to tell me that it had sold 3 days ago (2 days prior to being listed on the web). Then they offered me peanuts for my trade-in. Also, the email from the GM sounding interested in my feedback from my meeting?? Ha. After my visit to Toyota of Grapevine, I received another email from the "GM" expressing thanks for my visit. Just form-mail (spam in my opinion). Too bad for you...I have three teenagers that are going to be ready to purchase vehicles in the next few years. We WON'T be coming to Grapevine. More

Amazing easy experience! The employee was so awesome at working with us to find us the right car! He was patient as we figured the exact vehicle we wanted! Toyota of Grapevin The employee was so awesome at working with us to find us the right car! He was patient as we figured the exact vehicle we wanted! Toyota of Grapevine made our car buying experience very hassle free!! I recommend them to everyone! More

Great car buying experience We just completed our second vehicle purchase from Texas Toyota and couldn't be happier. We found the car we were looking for online. When we got to t We just completed our second vehicle purchase from Texas Toyota and couldn't be happier. We found the car we were looking for online. When we got to the dealership to look at it we were greeted by Mike MacCormick who showed us the vehicle and assisted us throughout the whole process. Mike was very helpful and patient asking and answering questions to be sure we were comfortable with our purchase and the purchase process. The other half of the team was Chris Hall in financing. Chris was great as well, working to insure we understood the warranty and financing options and that the purchase met our needs in every way. We've bought many cars over the years but Mike and Chris made this the best experience of all. More

Top class customer service and sales people. Texas Toyota of Grapevine has top class customer service and sales people. I worked with Mario Gregio and he was excellent. They have great cars, de Texas Toyota of Grapevine has top class customer service and sales people. I worked with Mario Gregio and he was excellent. They have great cars, deals, and service...what more could you want. I just bought my 5th car there and I won't be going anywhere else. Come jjoin the Toyota family...you won't regret it! More

Traded a leased RAV4 For a Sienna We haven't had as good an experience as this trade from any other dealer, and we have dealt with at least 4 others. David Greer responded quickly to We haven't had as good an experience as this trade from any other dealer, and we have dealt with at least 4 others. David Greer responded quickly to my needs online, offering a test drive at my convenience, which we set for 9am the next morning. Drove the same van he had sent me info about online. My wife loves her new van!! David, his sales manager and the General Manager were very helpful, and did everything needed to get us into the van we wanted. My wife looked at other vans on the lot, but settled on the exact one David had sent us the info on. Then they sent us to Freddie Valdovinos for financing. Let me tell you, "Financing a car is about the MOST boring and time consuming part of the buying experience". "The Freddie Finance Experience" was made very easy by this young single guy. He was as interested in us and our lives as you could want anyone to be. Walked us through the whole financing paperwork in such a way, that even I understood it pretty well. And then to top the day off, they even fed us!! More

Bought a new car Buying a new car can be stressful, but my sales rep Sanjay Sharma was so helpful! He was very knowledgeable about the cars I was considering and he to Buying a new car can be stressful, but my sales rep Sanjay Sharma was so helpful! He was very knowledgeable about the cars I was considering and he took the time needed to explain the features of each car to me. He never rushed or pressured me and that's a real plus. When I walked out of the showroom with my new keys in hand, I was truly happy with my purchase! Thanks Sanjay... I really appreciate your professional manner! Additionally, Gabriel Rodriguez could not have made the closing easier! And Sarah did a great job explaining the set-up of tunes and phone. Great teamwork for sure.... More

Best Car buying experience with Sanjay Sanjay was hands down the best sales person i have come across and this is my 3rd car buying experience. His approach towards my need for the car and Sanjay was hands down the best sales person i have come across and this is my 3rd car buying experience. His approach towards my need for the car and his excellent service towards getting the best deal for me made my purchase simple, easy and beneficial. I highly recommend the dealership and Sanjay Sharma as a great sales person. More

Nice experience! Nice place and nice people. Toyota Grapevine was able to get me out of a car that I was upside down on and not to mention, no A/C. I really appreciate Nice place and nice people. Toyota Grapevine was able to get me out of a car that I was upside down on and not to mention, no A/C. I really appreciate all the hard work! More