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Texas Toyota of Grapevine

Grapevine, TX

Overview
Reviews
4.7
1,116 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
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701 State Hwy 114 East

Grapevine, TX

76051

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Showing 1,116 reviews

June 09, 2025

Have had 2 appointments for 25000 mile service first one they told me it would be a 3 hour wait which is ridiculous so I rescheduled for a different day. Got to my second appointment pulled in and waited 25 More

by wapzx225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
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Jun 16, 2025 -

Texas Toyota of Grapevine responded

We appreciate you taking the time to share your experience with us. We understand how frustrating it can be to wait longer than expected and not receive the service you deserve. Our goal is to provide timely and attentive service to all our customers, and we regret that we fell short during your visits. We would like to address your concerns directly and hope you will reach out to our General Manager, Neal Asaad, at 817-329-5949. Thank you for your feedback, as it helps us improve our service.

June 09, 2025

Excellent service and problem solver all around . Super helpful salespeople who were willing to negotiate the prices. More

by Li4beiiin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Caleb(Singaporean who spoke Mandarin and Cantonese), Jim
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Jun 13, 2025 -

Texas Toyota of Grapevine responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our team. Our goal is to provide excellent service and support, so it’s great to know we hit the mark for you. Looking forward to seeing you again!

June 09, 2025

The Service Department did a great job during my last visit; oil change, tire rotation, and installed specialty tint to my back windows. I was updated throughout my visit and was sent additional service More

by Becks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jun 13, 2025 -

Texas Toyota of Grapevine responded

Thank you, Becks! We're thrilled to hear you had such a positive experience with our Service Department. Keeping you informed and delivering quality service is our priority. We look forward to seeing you again for all your vehicle needs!

June 08, 2025

Process paperwork questions everything was done in an easy manner for me. Thanks to my salesperson Everson providing me all the information needed and making the home process easier More

by Luis_jrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review, Luis! We're thrilled to hear that Everson made the process smooth and informative for you. Your satisfaction is our priority, and we appreciate your kind words!

June 07, 2025

Adam Sadek was awesome to deal with! ! We will be back! It was a great experience and looking forward to coming back More

by kgequine2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam sadek
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for the fantastic feedback! We're thrilled to hear about your great experience with Adam. We look forward to welcoming you back soon!

June 07, 2025

Thank you Adam Sadek! We gat a new car and had an awesome experience! We recommend him every time for everyone More

by Luenaharbert360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Sadek
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

We're thrilled to hear about your awesome experience! Adam truly goes above and beyond for our customers. Thank you for recommending him and for your kind words! Enjoy your new car!

June 05, 2025

Fast process and respectful, will show you the cars you’re looking for and won’t try to sway you into other cars you aren’t interested in. More

by Kevsal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for your kind words! We're thrilled to hear that you had a fast and respectful experience with us. Our team is dedicated to helping you find the perfect vehicle without the pressure. We appreciate your feedback!

June 03, 2025

The dealership was very nice and tidy. I got help fairly quick even with a crowd. More

by monipb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Will
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback! We’re glad to hear that you found our dealership to be nice and tidy and that you received prompt assistance. We strive to provide a welcoming environment and efficient service, even during busy times. We appreciate your support!

June 03, 2025

Big Will is the best guy I could have come across to help me with my car needs. He was great! More

by bri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you, Bri, for your positive feedback! We're thrilled to hear that Big Will was able to assist you with your car needs. Our team strives to provide excellent service, and it's wonderful to know that we met your expectations. We look forward to serving you again!

June 03, 2025

The dealership has a very good selection and the sale process was better than expected. More

by Roseann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Helvie
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Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you, Roseann, for your wonderful feedback! We are delighted to hear that you found our selection to be impressive and that your sales experience exceeded your expectations. Our team strives to provide a seamless and enjoyable process for all our customers. We appreciate your support and look forward to serving you again in the future!

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