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Texas Toyota of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,066 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
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701 State Hwy 114 East

Grapevine, TX

76051

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Showing 1,066 reviews

March 29, 2025

Our salesperson was excellent and informed. The fact that dealer included accessories as a line item included separately alongside taxes and fees and is not for accessories but is used as a wa More

by moon2allie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olaide Pecku
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Apr 01, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback. We’re glad to hear that Olaide provided excellent service. We value transparency and honesty, and we’re sorry to hear that you feel the pricing process didn’t meet your expectations. Please feel free to reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can address your concerns further and ensure a better experience moving forward.

March 28, 2025

Best car buying experience I’ve ever had. Upfront pricing with no run around. Nasser provided efficient and professional service from start to finish. More

by christacherry1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasser
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Mar 31, 2025 -

Texas Toyota of Grapevine responded

It's fantastic to hear you had such a positive car-buying experience! We're delighted that you appreciated our upfront pricing and no-nonsense approach. We're especially pleased that Nasser provided you with efficient and professional service from start to finish. We understand that a smooth and transparent buying process is essential, and we're glad we were able to provide that for you. Thank you for sharing your feedback!

March 27, 2025

Everything was great! Our salesmen were Big Willie and David - they tag teamed to help us, and both were so patient with us and helpful. They made a great team. David the More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Willie, David, David, and Jim
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Mar 28, 2025 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're so happy to hear that Big Willie and David made your experience a positive one with their patience and teamwork. It's also great to know that Jim in financing helped make sure everything was tailored to your satisfaction. We truly appreciate your recommendation and are glad you had such a great experience with us. We look forward to serving you again in the future!

March 27, 2025

Dishonest sales representatives at grapevine location and slow service, would not recommend for servicing your car here. More

by Rowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Ross
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Mar 28, 2025 -

Texas Toyota of Grapevine responded

We are sorry to hear that you are not satisfied with your experience. We take concerns like yours seriously and would like the opportunity to address them directly. Please contact Neal Asaad, our General Manager, at 817-329-5949. He will be happy to assist you and work towards a resolution.

March 27, 2025

I would on return on behalf of Dexter! He did an amazing job helping me get a car! More

by Wealth38
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Evans
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Mar 28, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're so happy to hear that Dexter provided you with amazing service and helped you find the perfect car. We truly appreciate your feedback and look forward to assisting you again in the future!

March 23, 2025

Will shearins is the best! Made my experience so easy. Very outstanding salesperson. Definitely would recommend! 10/10. More

by Mcfarlanevannessa6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will shearins
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Mar 24, 2025 -

Texas Toyota of Grapevine responded

Thank you for the great review! We’re so happy to hear that Will made your experience easy and memorable. We truly appreciate your recommendation and are thrilled you had such a positive experience. Looking forward to serving you again in the future!

March 23, 2025

Best car buying experience I’ve ever had! Thank you Nasser! Thank you Matt🙏. Very very happy More

by Diego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasser, Matt
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Mar 24, 2025 -

Texas Toyota of Grapevine responded

Thank you for your amazing feedback! We're thrilled to hear that you had the best car-buying experience with Nasser and Matt. We truly appreciate your kind words and are so happy you're very satisfied with your experience. Enjoy your new car, and we look forward to assisting you again in the future!

March 22, 2025

Great service and and fantastic experience. Thanks to the efforts of the two salespeople Big Will and David we found a great car. Also Jim in finance was very helpful. More

by dabewley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Will, David, Jim
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Mar 24, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience! We're so happy to hear that Big Will, David, and Jim made your car-buying process smooth and enjoyable. We appreciate your feedback and look forward to helping you again in the future. Enjoy your new car!

March 20, 2025

Everyone was very nice, helping and actually cared. Dex was great!!! He personally took great care of my girlfriend and I. Highly recommend More

by Nspoon3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dex
Report | Print
Mar 21, 2025 -

Texas Toyota of Grapevine responded

Thank you so much for sharing your experience! We're so happy to hear that Dex provided excellent care for you and your girlfriend. It's great to know that the team made you feel valued and well taken care of. We truly appreciate your recommendation and look forward to seeing you again!

March 20, 2025

Typical dealer xx. Tried to add on multiple charges that were never requested like paint protection etc. Refused to honor advertised price and actually increased the pr More

by Memyself
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
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Mar 24, 2025 -

Texas Toyota of Grapevine responded

Thank you for your feedback. We would like the opportunity to discuss your concerns further. Please contact General Manager, Neal Asaad, at 817-329-5949 so we can provide further assistance.

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