Texas Toyota of Grapevine

Karina did an outstanding job keeping me informed on what was needed and what had been done. Please recognize her for the efforts she managed to do. was needed and what had been done. Please recognize her for the efforts she managed to do. More

I recently had to take my truck in to replace a tire and was very satisfied with the friendliness and overall customer service that Karina provided. I would highly recommend your service department. was very satisfied with the friendliness and overall customer service that Karina provided. I would highly recommend your service department. More

David was awesome. I thought I was having a turn light replaced but it turned out to be rodents chewed through almost all of the wiring. I was notified within a couple of hours. Was able to notify my ins replaced but it turned out to be rodents chewed through almost all of the wiring. I was notified within a couple of hours. Was able to notify my insurance the same day with approval to fix the critter damage. David was constantly updating me,, either through phone calls, text, or emails. Sometimes all three! I will always ask for David when I call. More

I want to tell to Karina Garza tank you for the great service that I received she was friendly and I don’t wait to much time she’s great person service that I received she was friendly and I don’t wait to much time she’s great person More

Karina was great! The dealership was busy but everyone was wearing masks and socially distancing. Karina kept me updated and got me taken care of in record time! was wearing masks and socially distancing. Karina kept me updated and got me taken care of in record time! More

Karina was very friendly and I am very happy with the service provided. She handled my service visit very effortlessly and provided all the information and recommendation on the vehicle. service provided. She handled my service visit very effortlessly and provided all the information and recommendation on the vehicle. More

Karina was perfect! She was courteous and perfect on the estimating the amount of time needed to complete the work. Karina’s performance was very professional and knowledgeable. estimating the amount of time needed to complete the work. Karina’s performance was very professional and knowledgeable. More

All my visits to toyota of grapevine have been the best thanks to karina garza! always hearing my concerns and doing what she can to help! thanks to karina garza! always hearing my concerns and doing what she can to help! More

I was worried as my old Service Rep. is no longer with Toyota of Grapevine. Karina made the transition seamless and efficient. Karina followed up during the service and let me know as soon as my vehicle Toyota of Grapevine. Karina made the transition seamless and efficient. Karina followed up during the service and let me know as soon as my vehicle was ready. Thanks for the great service Karina. More

Karina is professional, prompt, and very helpful.She Karina is professional, prompt, and very helpful. She answered all my questions and turned the car around on time. I look forward to working with he Karina is professional, prompt, and very helpful. She answered all my questions and turned the car around on time. I look forward to working with her in the future. More