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Texas Toyota of Grapevine

Grapevine, TX

4.4
764 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 764 reviews

February 18, 2021

it's easy to schedule and I just waited for an hour for the very fast service I'm very happy with the work of Toyota and the employees who attended very well, thank you!!! More

by ines da Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina ??????????
Feb 19, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 18, 2021

From recall/maintenance service drop-off, to organizing rental car accommodations, to status updates, pick up and follow up, Karina delivered 5-star customer service. More

by kgredraider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 19, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 10, 2021

Karina was extremely professional and took the time to listen and have my RAV4 looked at too alleviate my concerns. Thanks again Karina for all your doing. More

by Tomas O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 11, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 10, 2021

I believe that Ms. Karina with the Texas Toyota of Grapevine service department was good in her job. Good timing and attitude overall work presented. More

by Toyota fan faithful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kolberg
Feb 11, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 09, 2021

Karina was kind, thorough, and professional. She called to update us on our status and was helpful when I inquired about my vehicle. We appreciated the speed of the service even though the shop was busy! More

by hmt001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 10, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 09, 2021

This was my first time having Ms Karini Harza as my service rep. I was very pleased with her overall professional performance. I was so impressed with her that I ask her if she could continue to be o More

by cjholmessr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karini Harza
Feb 11, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

February 08, 2021

Karina Garza, was my service person. She was very friendly,helpful and had me post on everything. I will definitely ask for her again. Great job Karina. Thank you, Pete More

by Papagigi10@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 09, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 05, 2021

Katrina Garza I thought was very professional and displayed great people skills and exceeded the expectations and lived up to the high standard Toyota states their reputation on. This is my second Tu More

by twoodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 08, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 04, 2021

Karina has been my service rep every time I’ve been in. She is always friendly and gets the job done quickly. I appreciate her! More

by Valerie Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 05, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

February 04, 2021

Service job was done correctly and they figured out what was going on with the sensor light on the dash to address the problem. Parts were ordered and installed, tested and car was good to go. More

by challtcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington, Terri Berlingeri, Dana Magee, Joe Saunders
Feb 08, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

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