Texas Toyota of Grapevine

Karina Garza is the best! We arrived to pick up new license plates and to have the glove box door reattached without an appointment. Karina advised us that due to a very busy Monday and without an appo license plates and to have the glove box door reattached without an appointment. Karina advised us that due to a very busy Monday and without an appointment it could take up to 2 hours. I informed her we were just getting over the C19 Virus & we would probably have to try to reschedule. Karina took ownership of our problem, worked with the service manager and we were placed on priority for our minor repairs. An uncomfortable situation was turned positive. Everything was completed in record time. Karina was professional and communicative. She will always be our service advisor. More

love the service. got me in the car I was looking for. was very patient and helpful, I will definitely be buying my next car from here was very patient and helpful, I will definitely be buying my next car from here More

What a great job - I felt comfortable, listened to and respected. Quality in the sales experience is difficult to find and retain - it was great to have someone actually help me at every turn. respected. Quality in the sales experience is difficult to find and retain - it was great to have someone actually help me at every turn. More

Great experience with Nasser. Very easy to work with and nice experience without a lot of stress or pushiness. Very enjoyable!! Love my new car nice experience without a lot of stress or pushiness. Very enjoyable!! Love my new car More

Texas Toyota of grapevine snd the team they have are awesome Will Shearins was especially a big help Not only did he help me get specifically what I was looking for, but was also knowledgeable snd pa awesome Will Shearins was especially a big help Not only did he help me get specifically what I was looking for, but was also knowledgeable snd patient Thank you to Will Carl Jeff for all of your help More

Karina Garza, the Service Assistance Manager rendered great customer service. From the moment we arrived to the moment vehicle was returned back, she provided outstanding customer service, kept us posted great customer service. From the moment we arrived to the moment vehicle was returned back, she provided outstanding customer service, kept us posted on the service recall on our Toyota Sienna. We would recommend the service at Texas Toyota of Grapevine to all of our friends and relatives. More

Thanks to David Bulkeley at service deptLike the Thanks to David Bulkeley at service dept Like the experience and do appreciate your help getting my car serviced - keeping me in the loop on the prog Thanks to David Bulkeley at service dept Like the experience and do appreciate your help getting my car serviced - keeping me in the loop on the progress ... .. More

Nasser did a awesome job on providing me with a car. He showed great service to me. And traced to come get this car! Awesome showed great service to me. And traced to come get this car! Awesome More