Texas Toyota of Grapevine

This was not a good experience. I seen a car on their website and i made a appointment to go in and look at it. The website said it was $19,802. I go in and test drive the car. I like the car. So i agree website and i made a appointment to go in and look at it. The website said it was $19,802. I go in and test drive the car. I like the car. So i agree to pay that price. Then i noticed a option charge on the paper work. I was told it was a Market in fluctuation charge. I told him that I do not agree to that charge and that the website says a set price and i want to pay that set price. The salesman goes back and talks to his boss. Then his boss calls me over to his table and started to feed me a line of crap. Telling me that the option charge is a maintenance charge. I told him that i did not want to pay anymore then the set price. Then he ask me to meet him in the middle. and i said no once again. I told them that my family and I were leaving. They asked me to give them a few minutes. That they were going to call someone. Once that was done they came over to me and acted like they did something great and a big favor for me by giving me the car at the LISTED PRICE. Then we go into the back to sign all the paper work with the Finance guy. I was told that if i get the extended warranty. They would lower my APR. I did not know they had control over the APR if they summited my info to a bank. I thought the bank would give the APR. I will never return to this dealership. Not even for a oil change. More

Everyone was amazing and took great care of me! I was very set on a price range due to Navy Fed giving me a crap rate! However they were able to completely beat navy fed by incredible numbers!!! I will d very set on a price range due to Navy Fed giving me a crap rate! However they were able to completely beat navy fed by incredible numbers!!! I will def be back and sending others! More

Devin was amazing. We looked at both a 4 Runner and a Highlander. We went with the 4 Runner and could not be happier. Devin was top notch. The process was smooth with no hassle. Would definitely r Highlander. We went with the 4 Runner and could not be happier. Devin was top notch. The process was smooth with no hassle. Would definitely recommend this dealership and Devin. We will definitely be back when we are ready to purchase again. Thanks Devin!!!! More

Good place.nice price..great salesmen... overall above my expectation expectation More

Will was great! Price was great… and made the experience great! Thanks Will….I will definitely recommend Will and Texas Toyota of Grapevine to anyone looking to purchase a vehicle. great! Thanks Will….I will definitely recommend Will and Texas Toyota of Grapevine to anyone looking to purchase a vehicle. More

Thank you all for such a wonderful and professional experience. experience. More

Absolutely great service took care of me quickly effectively communication effectively communication More

Big Will was extremely helpful throughout the buying process. Also worked with Keaton in finance who, like Will was also extremely helpful throughout the buying process. process. Also worked with Keaton in finance who, like Will was also extremely helpful throughout the buying process. More

Great customer service, genuine assistance! There are so Great customer service, genuine assistance! There are so many great deals on cars here. Will helped me with my purchase of my first mini I was abl Great customer service, genuine assistance! There are so many great deals on cars here. Will helped me with my purchase of my first mini I was able to get one for a super great price. I would recommend buying a car from this place to all my friends/family. More

They worked with us and offered us the help we needed and reached out to us whenever we had any questions, and a special thanks to Mr Khalid and Mr Hisham. reached out to us whenever we had any questions, and a special thanks to Mr Khalid and Mr Hisham. More