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Texas Toyota of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
802 Reviews
Call Dealership (817) 329-5949

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 802 reviews

March 09, 2024

Casey Brown helped my husband and I find the perfect vehicle. Great customer service! Highly recommend him if anyone is looking for their new car More

by XMR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Brown
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March 02, 2024

Casey and Jesus are amazing people! They were professional and worked with my brother in El Paso to make sure this was a seamless process! These two individuals made the car buying proc More

by Mchance64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Jesus
Report | Print
Mar 04, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 29, 2024

We had a great experience. Jesus our salesman was very helpful and friendly, and we got the perfect car. More

by cox3689
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Varela
Report | Print
Mar 04, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 26, 2024

Contacted by several salespeople all stated they would not come off of MSRP.. Were not concerned that I built a Tacoma online More

by Lexus Owner
Recommend Dealer
No
Employees Worked With
Don't recall
Report | Print
Feb 28, 2024 -

Texas Toyota of Grapevine responded

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, and we're sorry to hear that you were unhappy with the pricing of our vehicles. We understand that pricing is a significant consideration when purchasing a vehicle, and we strive to offer competitive pricing while providing high-quality products and services. We regularly review our pricing to ensure it aligns with market trends and the value we provide. Your feedback is valuable, and we will certainly take it into consideration as we assess our pricing strategies. We want to assure you that customer satisfaction is our top priority, and we are committed to offering fair and competitive pricing to all our customers.

More
February 24, 2024

Sebastian was perfect help with purchasing my car. He made the process easy and answered all my questions. I recommend this dealership to anyone looking for a new or used vehicle. More

by brinahart20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Salgado
Report | Print
Feb 27, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 24, 2024

Juan Calos Pena Alvarez was a five star help I struggled giving the entire dealership five stars because of experience prior to Juan. Thanks Juan fly high More

by Gottobfry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Pena Alvarez
Report | Print
Feb 27, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 23, 2024

Jayson helped my Mom find the ideal car! I am very grateful for the support and professionalism at this Toyota dealership, thank you for your help and patience! More

by jortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson
Report | Print
Feb 27, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

Buyer Beware. Cars advertised online are NOT what they offer in person. The tried to raise the price, sneak in a $900 "cleaning fee" for a car that was still dirty More

by DJ.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Feb 28, 2024 -

Texas Toyota of Grapevine responded

Thank you for taking the time to share your feedback with us. We understand your concern regarding the price difference between our online listings and the dealership. We sincerely apologize for any confusion or inconvenience this may have caused you. At our dealership, we strive to provide transparent and competitive pricing for all our vehicles. However, it's possible that there may be occasional discrepancies between online listings and the final pricing at the dealership due to various factors such as updates in pricing, promotions, or specific dealership incentives. We value your feedback and take it seriously. Our team is continuously working to ensure that our online listings accurately reflect the pricing offered at our dealership to provide a seamless and transparent shopping experience for our customers. If you have any further questions or would like to discuss this matter in more detail, Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

More
February 03, 2024

John L. was very friendly and helpful finding the vehicle I wanted I am so glad to come in and purchase my vehicle I highly recommend to come here :) More

by marylu.palacios92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John L
Report | Print
Feb 05, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 09, 2024

Quick and efficient. John was very helpful and took care of us during the whole transaction. More

by amber-18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 11, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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