Texas Toyota of Grapevine

Scheduled maintenance items were completed in less than time estimated. Toyota of Grapevine sent me a discount coupon and Karina Garza, did a great job time estimated. Toyota of Grapevine sent me a discount coupon and Karina Garza, did a great job More

Service was nice. I had a need that extended wait time longer than I anticipated, but didn’t feel it was not done efficiently. Pretty pricey though longer than I anticipated, but didn’t feel it was not done efficiently. Pretty pricey though More

Great service and friendly, regarding this survey, is ridiculous that you are obligated to insert 25 words, get a better software maybe medallia or something like that. ridiculous that you are obligated to insert 25 words, get a better software maybe medallia or something like that. More

Nick actually listened to my wants and found a way to make it happen. I will continue to use this Dealership as long as I am living in this area. make it happen. I will continue to use this Dealership as long as I am living in this area. More

From recall/maintenance service drop-off, to organizing rental car accommodations, to status updates, pick up and follow up, Karina delivered 5-star customer service. rental car accommodations, to status updates, pick up and follow up, Karina delivered 5-star customer service. More

it's easy to schedule and I just waited for an hour for the very fast service I'm very happy with the work of Toyota and the employees who attended very well, thank you!!! the very fast service I'm very happy with the work of Toyota and the employees who attended very well, thank you!!! More

Karina was extremely professional and took the time to listen and have my RAV4 looked at too alleviate my concerns. Thanks again Karina for all your doing. listen and have my RAV4 looked at too alleviate my concerns. Thanks again Karina for all your doing. More

I believe that Ms. Karina with the Texas Toyota of Grapevine service department was good in her job. Good timing and attitude overall work presented. Grapevine service department was good in her job. Good timing and attitude overall work presented. More

Karina was kind, thorough, and professional. She called to update us on our status and was helpful when I inquired about my vehicle. We appreciated the speed of the service even though the shop was busy! to update us on our status and was helpful when I inquired about my vehicle. We appreciated the speed of the service even though the shop was busy! More

This was my first time having Ms Karini Harza as my service rep. I was very pleased with her overall professional performance. I was so impressed with her that I ask her if she could continue to be o service rep. I was very pleased with her overall professional performance. I was so impressed with her that I ask her if she could continue to be our service rep. More