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Texas Toyota of Grapevine

Grapevine, TX

4.4
808 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 808 reviews

June 12, 2025

Our sales person made it happen for us and was very helpful. He was great and very kind and understanding. More

by sandflava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter
Jun 17, 2025 -

Texas Toyota of Grapevine responded

Thank you for your wonderful feedback! We are thrilled to hear that our salesperson provided you with exceptional service and made your experience positive. Our team strives to be helpful and understanding, and it's rewarding to know we met your expectations. We look forward to seeing you next time!

June 10, 2025

I had the absolute best car-buying experience thanks to Caleb! From the moment I walked in, he treated me like family—no pressure, just genuine care and professionalism. He listened to what I needed, walke More

by Soupcan542
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Jun 13, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your amazing experience! We’re thrilled to hear that Caleb provided you with such exceptional service. Our team strives to make the car-buying process enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again in the future!

June 09, 2025

Excellent service and problem solver all around . Super helpful salespeople who were willing to negotiate the prices. More

by Li4beiiin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Caleb(Singaporean who spoke Mandarin and Cantonese), Jim
Jun 13, 2025 -

Texas Toyota of Grapevine responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our team. Our goal is to provide excellent service and support, so it’s great to know we hit the mark for you. Looking forward to seeing you again!

June 09, 2025

The Service Department did a great job during my last visit; oil change, tire rotation, and installed specialty tint to my back windows. I was updated throughout my visit and was sent additional service More

by Becks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 13, 2025 -

Texas Toyota of Grapevine responded

Thank you, Becks! We're thrilled to hear you had such a positive experience with our Service Department. Keeping you informed and delivering quality service is our priority. We look forward to seeing you again for all your vehicle needs!

June 09, 2025

Have had 2 appointments for 25000 mile service first one they told me it would be a 3 hour wait which is ridiculous so I rescheduled for a different day. Got to my second appointment pulled in and waited 25 More

by wapzx225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
Jun 16, 2025 -

Texas Toyota of Grapevine responded

We appreciate you taking the time to share your experience with us. We understand how frustrating it can be to wait longer than expected and not receive the service you deserve. Our goal is to provide timely and attentive service to all our customers, and we regret that we fell short during your visits. We would like to address your concerns directly and hope you will reach out to our General Manager, Neal Asaad, at 817-329-5949. Thank you for your feedback, as it helps us improve our service.

June 08, 2025

Process paperwork questions everything was done in an easy manner for me. Thanks to my salesperson Everson providing me all the information needed and making the home process easier More

by Luis_jrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson
Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review, Luis! We're thrilled to hear that Everson made the process smooth and informative for you. Your satisfaction is our priority, and we appreciate your kind words!

June 07, 2025

Thank you Adam Sadek! We gat a new car and had an awesome experience! We recommend him every time for everyone More

by Luenaharbert360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Sadek
Jun 12, 2025 -

Texas Toyota of Grapevine responded

We're thrilled to hear about your awesome experience! Adam truly goes above and beyond for our customers. Thank you for recommending him and for your kind words! Enjoy your new car!

June 07, 2025

Adam Sadek was awesome to deal with! ! We will be back! It was a great experience and looking forward to coming back More

by kgequine2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam sadek
Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for the fantastic feedback! We're thrilled to hear about your great experience with Adam. We look forward to welcoming you back soon!

June 05, 2025

Fast process and respectful, will show you the cars you’re looking for and won’t try to sway you into other cars you aren’t interested in. More

by Kevsal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton
Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you for your kind words! We're thrilled to hear that you had a fast and respectful experience with us. Our team is dedicated to helping you find the perfect vehicle without the pressure. We appreciate your feedback!

June 03, 2025

The dealership has a very good selection and the sale process was better than expected. More

by Roseann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Helvie
Jun 12, 2025 -

Texas Toyota of Grapevine responded

Thank you, Roseann, for your wonderful feedback! We are delighted to hear that you found our selection to be impressive and that your sales experience exceeded your expectations. Our team strives to provide a seamless and enjoyable process for all our customers. We appreciate your support and look forward to serving you again in the future!

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