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Texas Toyota of Grapevine

Grapevine, TX

4.4
802 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 802 reviews

November 15, 2024

William was very pleasant to work with. I would recommend to work with him! Thanks William! More

by losaniecope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 18, 2024 -

Texas Toyota of Grapevine responded

Thank you for your kind words! We're so glad to hear that William provided you with a great experience. We'll be sure to pass along your appreciation to him. We truly value your recommendation and look forward to working with you again in the future!

November 14, 2024

E was very friendly and knowledgeable, no pressure. He helped me through the buying process with ease. What a great salesman! More

by rineyflyexam
Recommend Dealer
Yes
Employees Worked With
E (Evensen)
Nov 15, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience! We're thrilled to hear that E provided friendly and knowledgeable service while making the buying process smooth and pressure-free. It’s wonderful to know he made such a great impression and helped you feel comfortable throughout. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle, and thank you for choosing us!

November 10, 2024

Great place to shop! Couldn't be happier, real prices on Great clean and vehicles! More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 12, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for the positive feedback! We’re thrilled to hear you had such a great shopping experience and found exactly what you were looking for. Providing real prices and quality vehicles is what we strive for. Enjoy your new car, and we look forward to seeing you again!

November 09, 2024

Evenson was very helpful! Great customer service. He knowledgeable about the cars he sell. Recommend 10/10 More

by Kiru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evenson
Nov 12, 2024 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review! We’re so glad to hear that Evenson provided great customer service and was knowledgeable about the cars. It’s wonderful to know he made your experience a positive one. We truly appreciate your 10/10 recommendation and look forward to assisting you again in the future!

November 09, 2024

They were friendly, answered all my questions, and were straightforward in getting the paper work done. They got me a great apr within my monthly budget More

by Amandadewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 11, 2024 -

Texas Toyota of Grapevine responded

Thank you for the great review! We're so happy to hear that our team was able to assist you in getting the best financing options within your budget. Providing friendly and straightforward service is always our priority, and we're glad to have met your expectations. We appreciate your business and look forward to serving you again in the future!

November 09, 2024

Casey was great and easy to deal with. He made the process quick and I was in and out. More

by Raider2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 12, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience! We're glad to hear that Casey made the process quick and easy for you. We strive to provide a seamless and efficient experience, and it’s great to know he delivered on that. We appreciate your feedback and look forward to helping you again in the future!

November 08, 2024

Brian was awesome. Very friendly, no pressure & professional. The dealership was clean & nice as well. More

by Thescharmers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barrows
Nov 11, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that Brian provided you with excellent service and that you felt comfortable throughout your visit. We take pride in maintaining a clean and welcoming environment, and we're glad that stood out to you as well. We appreciate your kind words and look forward to serving you again!

November 06, 2024

Jon Diaz took his time to explain everything in detail about the car and also offered us a good price on the car More

by akhilchinna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Diaz
Nov 07, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience with Jon! We're thrilled to hear that he took the time to explain everything in detail and provided you with a great price. We truly appreciate your business and are glad you had such a great experience. If you need anything else, feel free to reach out!

November 04, 2024

Professional,friendliness off the scale. My sale men was cool,nice. Very informative on explanation of vehicle. More

by hongphao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Helvie
Nov 05, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and that your salesperson provided you with friendly and informative service. We appreciate your kind words and look forward to helping you again in the future!

November 04, 2024

The dealership itself I give 2 - 2. 5 stars, I did not care for there process, the way they price the vehicles low on the internet, then try to add on a dealership accessory fee of $2495 More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Helvie, Matt
Nov 07, 2024 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback with us. We truly appreciate your kind words about Christian and Matt—your praise for their professionalism and honesty means a lot to us. However, we also understand your frustration with the pricing and financing process, and we sincerely apologize for the lengthy and challenging experience you had. We strive to provide clear and transparent pricing to all of our customers, and we regret that this was not your experience. Please reach out to our General Manager, Neal Asaad, at 817-329-5949. He would appreciate the opportunity to personally address your concerns and work towards ensuring a smoother process for all customers in the future. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

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