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Texas Toyota of Grapevine

Grapevine, TX

4.4
801 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 801 reviews

February 01, 2025

The dearlership did a great job working with me on the car and deal I wanted. Didn’t have to wait long for someone to come talk to me. Olaide was kind, patient and detailed in explaining everything. More

by TP
Recommend Dealer
Yes
Employees Worked With
Olaide Pecku
Feb 04, 2025 -

Texas Toyota of Grapevine responded

Thank you for your review! We're glad to hear that our team was able to work with you to find the right car and deal without a long wait. It's wonderful to know that Olaide provided kind, patient, and detailed service to ensure everything was clear throughout the process. We appreciate your support and look forward to assisting you again in the future!

January 31, 2025

I met big will and he was a good person good attitude good service good communication very helpfull More

by Noraespinoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big will
Feb 03, 2025 -

Texas Toyota of Grapevine responded

Thank you for your feedback! We're so glad to hear that "Big Will" provided you with great service, a positive attitude, and excellent communication. We're proud to have him on our team, and we'll be sure to pass along your kind words. If you need anything in the future, don't hesitate to reach out to us. We look forward to serving you again!

January 30, 2025

I’ve been to many dealerships over the years, but Texas Toyota of Grapevine takes the cake! Everyone employee that I encountered was great, but my salesman Big Will was amazing! Big Will took time to under More

by Dajha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Will
Jan 31, 2025 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We’re so happy to hear that Big Will made such a positive impact on your experience. It’s wonderful to know he took the time to understand your needs and ensure you were completely happy with your vehicle. We can’t wait to assist you again on your next car purchase!

January 13, 2025

I have to say this is the best dealership in Texas! !! Mustafa is the man you wanna see who will make it work for you. I had a repo and 400 fico but they still made it work. “Mustafa gets it done”.. Mat More

by Taibin Razzaque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Khadim
Jan 14, 2025 -

Texas Toyota of Grapevine responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience at our dealership and that Mustafa and Matt were able to assist you in securing a vehicle despite the challenges. Helping our customers find solutions, regardless of their credit situation, is what we strive for. Your kind words about our team mean a lot to us, and we appreciate you taking the time to share your experience. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing us as your dealership!

January 07, 2025

I just purchased a new car! Alvin Chong was my salesperson. He was patient kind and very knowledgeable making what can be a stressful experience very easy. i definitely will ma More

by hankinstx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Chong
Jan 09, 2025 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience purchasing your new car with Alvin. It's wonderful to know that his patience, kindness, and expertise helped make what can often be a stressful process much easier for you. We appreciate your trust in us, and we look forward to assisting you with your next purchase. If you need any further assistance in the future, please don’t hesitate to reach out. Thank you for choosing us!

December 28, 2024

Came in to check out a used vehicle. Alvin helped us make the trade in process seamless. He was very patient with us and helped us to land a great deal. Big thanks to Alvin and the team More

by Ndanford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin
Dec 30, 2024 -

Texas Toyota of Grapevine responded

We're thrilled to hear that Alvin made your trade-in process seamless and helped you secure a great deal. Your feedback means a lot to us, and we’re glad to know that the team at Texas Toyota of Grapevine provided you with excellent service. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing us!

December 24, 2024

When I arrived at Texas Toyota of Grapevine, Alvin Chong greeted my family and I and learned what my needs were for a new car as well as my budget. He went over my options and the pros and cons for each veh More

by amandaxcantu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Chong, Jim (finance) & Khalid
Dec 27, 2024 -

Texas Toyota of Grapevine responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experience with Alvin and Khalid. Providing excellent customer service is our priority, and your feedback reinforces our team’s efforts. Enjoy your new Corolla Hybrid, and we look forward to seeing you again!

December 23, 2024

Had a great experience at Texas Toyota of Grapevine, Big Will took care of us and got the vehicle I wanted at a great deal. Would highly recommend More

by K Singh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Big Will Shearins
Dec 27, 2024 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're so glad to hear that Big Will took great care of you and helped you get the vehicle you wanted at a great deal. We truly appreciate your recommendation and look forward to serving you again in the future!

December 22, 2024

We had a great experience purchasing our vehicle here, and khalid was very helpful and kind helping us get a good deal. More

by Dante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid
Dec 23, 2024 -

Texas Toyota of Grapevine responded

Thank you for your great feedback! We’re so pleased to hear that you had a wonderful experience purchasing your vehicle with us. It’s fantastic to know that Khalid was helpful and kind in assisting you to secure a good deal. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again! Enjoy your new vehicle!

December 22, 2024

Very bad sales guy. I don't remember his name. He was deceiving, did not share all the information. Seemed like he was trying to hide something or trick me. His manager More

by murari.regmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember.
Dec 23, 2024 -

Texas Toyota of Grapevine responded

Thank you for your feedback. We’re truly sorry to hear about your experience with our sales team. It is disappointing to learn that you felt misled and that you did not receive the level of transparency and professionalism we strive for. We take these concerns seriously and appreciate you bringing them to our attention. To ensure your feedback is addressed appropriately, we encourage you to contact our General Manager, Neal Asaad, at 817-329-5949. He would appreciate the opportunity to discuss your experience further and work toward a resolution. We value your input and are committed to improving our service. Thank you for acknowledging the excellent support you received from our finance team, and we hope to have the chance to restore your faith in us in the future.

Dec 25, 2024 -

murari.regmi responded

Hello Toyota of Grapevine Friend, You guys charged 24401 for the car I bought. During online search I discovered that the same car was listed on a third party website for 23901. I also found that they overcharged me for taxes. It should have been around 1525, but they charged 2125.38. I believe these kind of practices are illegal in Texas. I have contacted one of your managers and waiting for the reply. I believe you guys owe me the differences. Thanks.

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