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Texas Toyota of Grapevine

Grapevine, TX

4.4
755 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 755 reviews

April 09, 2025

Very accessible and pretty good wave, it was an excellent service Next to big Will and Jim More

by gabrielugo256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Will and Jim
April 07, 2025

Big Will was great! He was patient and there was no pressure….such a good experience. Matt Villatoro was great too. He listened and was funny too! My elderly mom loves h More

by Longley_kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins, Matt Villatoro
Apr 08, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing such a wonderful review! We’re thrilled to hear that both Big Will and Matt Villatoro made your experience smooth and enjoyable. It’s great to know that your mom loves her car—nothing makes us happier than knowing our customers are satisfied with their purchase. We truly appreciate your kind words and look forward to helping you again in the future!

April 07, 2025

I had a really nice experience with Milton. Very professional. Aside from the $2500 service fee that we ultimately worked out, there was no hassle. More

by r.poehler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Apr 08, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback! We're glad to hear that Milton provided you with a professional and hassle-free experience. We truly appreciate your patience in working through the details of the service fee, and we’re happy to know the process went smoothly overall. If there's anything else we can assist with, don’t hesitate to reach out. We're here to help!

April 06, 2025

I called ahead to see if they had a certain model in stock. Answered promptly on a Saturday and when we arrived we're greeted kindly by Caleb. He was welcoming, kind and focused on getting us what we More

by amynewman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Apr 08, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We’re so glad to hear that Caleb made such a positive impression on you. It’s great to know that he was welcoming and attentive in helping you find exactly what you needed. We truly appreciate you taking the time to highlight his excellent service, and we’re happy to have had the opportunity to assist you. If you need anything else, don’t hesitate to reach out!

April 04, 2025

Buying a new car is always a little stressful but it was much less so here! Both Adam and Milton were very helpful and got me over the finish line into a new Camry! Max the finance representative was also w More

by lynnhess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Milton, Max
Apr 07, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We’re so glad to hear that Adam, Milton, and Max helped make the car-buying process smoother and less stressful for you. It's great to know their support and guidance helped you feel confident and comfortable every step of the way—and congratulations on your new Camry! We're thrilled that you were happy with your experience and appreciate you choosing us.

April 03, 2025

Me Olaide helped me come out with a vehicle and was very helpful with the process ! Recommend . More

by alexooolopez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olaide Pecku
Apr 04, 2025 -

Texas Toyota of Grapevine responded

Thank you for your feedback! We're so glad to hear that Olaide was helpful in guiding you through the process and assisting you in finding the right vehicle. We truly appreciate your recommendation and look forward to helping you again in the future!

March 31, 2025

Will Shearins is great! Go see him for your new, used, and fleet needs. The prices are the best in town. We are repeat customers and will definitely buy here again soon. More

by speechangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins
Apr 03, 2025 -

Texas Toyota of Grapevine responded

Thank you so much for your kind words! We're thrilled to hear that Will Shearins provided such great service and that you've had such positive experiences with us. We truly appreciate your loyalty and look forward to assisting you again with your future vehicle needs!

March 31, 2025

Friendly, attentive, professional. The negotiation process was super fast and easy. I always dread buying a car but this was painless. Milton H. was awesome!! I will be coming back to More

by Big Jim!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Hernandez
Apr 03, 2025 -

Texas Toyota of Grapevine responded

We're thrilled to hear that your car-buying experience was painless! Milton and the entire team strive to make the process as smooth and enjoyable as possible. We're also glad you enjoyed the atmosphere and the music—it’s great to know it added to your experience! We look forward to welcoming you back to the dealership in the future!

March 30, 2025

Milton Hernandez went above and beyond to help us get the right car at the right price. I highly recommend Milton as the best sales consultant in all of the Dallas/Forth Worth area. We truly appreciate his h More

by Oscar & Suhey Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Hernandez
Apr 02, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Milton Hernandez went above and beyond to help you find the perfect car at the right price. It’s great to know that his expertise and commitment made such a positive impact on your buying experience. We truly appreciate your recommendation, and we look forward to assisting you again in the future.

March 29, 2025

Our salesperson was excellent and informed. The fact that dealer included accessories as a line item included separately alongside taxes and fees and is not for accessories but is used as a wa More

by moon2allie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olaide Pecku
Apr 01, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback. We’re glad to hear that Olaide provided excellent service. We value transparency and honesty, and we’re sorry to hear that you feel the pricing process didn’t meet your expectations. Please feel free to reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can address your concerns further and ensure a better experience moving forward.

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