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Texas Toyota of Grapevine
Grapevine, TX
1,004 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,004 reviews
March 18, 2026
I recently purchased a truck from your dealership and had it shipped to me out of state. I was told it had been inspected and was in good condition. After receiving it, I discovered it has an active transmi it shipped to me out of state. I was told it had been inspected and was in good condition. After receiving it, I discovered it has an active transmission issue and open safety recalls that were not addressed prior to sale. The truck was also sold to me deleted, and the warranty I purchased through your dealership has denied the claim because of that — something that was never disclosed. I’ve been trying to resolve this directly with your team, but haven’t gotten a fair solution. I’m simply asking for the transmission to be repaired or replaced so I can move forward. More
by caseyingram18
Employees Worked With
Neal Asaad, Omar Hamid
March 17, 2026
I Felt welcomed there, and comfortable in the lobby, all workers were friendly and helpful workers were friendly and helpful More
by savannahb612
Employees Worked With
Big Will, Jim White, (another finalizer that I don’t remember the name, he was African American and liked the Philadelphia eagles-he was great as well!)
March 15, 2026
Almost too good to be true! Never would imagine such great care was really possible, but I've truly found a home for auto care services at Texas Toyota of Grapevine and won't go Never would imagine such great care was really possible, but I've truly found a home for auto care services at Texas Toyota of Grapevine and won't go anywhere else. At my last visit, I was able to get the car I originally wanted with all features that fit me perfectly. I had a dream team that gave me a once in a lifetime experience that I was able to share with my son. Applause and Kudos!! More
by msmianti54
Employees Worked With
Will K, Jaylin B, Mo, Drew, Ash
March 14, 2026
Milton Fernandez. Was absolutely amazing! Customer service top tier. Overall everyone was amazing! Matt V was absolutely amazing and explained every detail in the fina Was absolutely amazing! Customer service top tier. Overall everyone was amazing! Matt V was absolutely amazing and explained every detail in the finance process! I recommend this dealer for outstanding customer service from beginning to end! More
by Ingrid.rolle1216
Employees Worked With
Milton Hernandez
March 13, 2026
This dealership was fantastic. I was eyeing one of there used trucks online, and I called them and Big Will answered the phone and he was very friendly and straightforward, I told I was eyeing one of there used trucks online, and I called them and Big Will answered the phone and he was very friendly and straightforward, I told him what vehicle I was interested in, and he got me an appointment same day to go see it. Will K, was the man that took care of my process when I got there, he was fantastic and very helpful throughout the entire process. The truck that I was looking at, ended up being over my budget after doing repairs to it, but he was more than willing to go down within my budget so I could afford it. Will K was fantastic, and made the buying process so easy. I test drove it, signed all the documents, and purchased the Truck in less than 90 mins, and they even did a full detail. I Highly recommend this dealership. 5 Stars. More
by loscashions
Employees Worked With
Will K and Will (Big Will) Shearins
March 08, 2026
Big Will was extremely helpful in the pick up of my fleet vehicle. He truly cares about his customers and strives to provide excellent customer service! Thank you, Will! vehicle. He truly cares about his customers and strives to provide excellent customer service! Thank you, Will! More
by 90266
Employees Worked With
Big Will
March 08, 2026
Great experience! We appreciate Mo, Johnson, and Jim for each of their time and patience in helping us drive home with a new landcruiser. We appreciate Mo, Johnson, and Jim for each of their time and patience in helping us drive home with a new landcruiser. More
by SJ
Employees Worked With
Mo, Johnson, Jim
March 08, 2026
I have pickup 4-5 new and used car from this dealership. Big Will is my guy. He is really pleasant to deal with and “honest”. The Dealership is always clean and I don’t feel crammed while dealing. I can Big Will is my guy. He is really pleasant to deal with and “honest”. The Dealership is always clean and I don’t feel crammed while dealing. I cannot forget about their popcorn. I love their freshly popped popcorn. When you are committing thousands of your hard earned $$$$, a bag of popcorn maybe nothing but I always make sure to get mine on every visit. More
by Joon
Employees Worked With
Will Shearins (Big Will)
