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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
303 Reviews
Call Service Center (817) 533-4244

303 Reviews of Texas Nissan of Grapevine - Service Center

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February 20, 2025

They did take my concern and did resolve the issue their best so far and they were in contact to if there any issue after that. More

by Nagendrareddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Feb 24, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We’re pleased to hear that we were able to address your concern and resolve the issue to your satisfaction. Maintaining open communication and ensuring that any potential concerns are followed up on is very important to us. We appreciate your feedback and look forward to continuing to provide great service in the future.

February 19, 2025

Easy process and clean place to wait for your car. i walked in and had no appointment but took care of me while they were busy More

by bjanza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Feb 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with us, even without an appointment. We always strive to make the process as easy and efficient as possible for our customers. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!

February 19, 2025

Jessica was a great communicator, it was a very positive experience having my car serviced. More

by Ali123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Feb 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're delighted to hear that Jessica provided excellent communication and made your service experience a positive one. We appreciate your trust in us and look forward to assisting you again in the future!

February 18, 2025

My trip this time around was fantastic. The last time not so much. Samantha did a great job More

by SARTORIUSKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thank you for giving us another chance! We're glad to hear that this visit was fantastic and that Samantha took great care of you. We appreciate your feedback and look forward to providing you with great experiences in the future!

February 16, 2025

Very fair and honest. They were able to get to my car quickly and completed in a very short time. More

by LEGACYBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thanks! We're thrilled to hear you had a great experience with our quick and honest service. Your satisfaction is our top priority, and we appreciate your positive feedback!

February 16, 2025

Leo was great as my service advisor. Told me what the process and timing would be. Communicated well. Car repaired earlier than promised. More

by MARKKUBIK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thanks, Mark! We're thrilled to hear about your positive experience with Leo. Clear communication and timely service are our priorities, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

February 16, 2025

Great and quick service! ! Best time is late afternoon to get in and out!! Yay More

by AMYCRISTAN.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thanks for the awesome feedback, Amy! We're thrilled you had a great experience with our quick service. We appreciate your tip about the best time to visit—it's always helpful for others. Looking forward to seeing you again soon!

February 16, 2025

Service rep was very helpful and repair work was quick. The car was also very clean. More

by ROBERT_W_MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thanks for your fantastic feedback, Robert! We're thrilled to hear that our service team made your experience smooth and efficient. Keeping your car clean is just one of the ways we aim to impress. We appreciate your support and look forward to serving you again!

February 16, 2025

Pretty good with communication about what service needed to be done on my truck. Unfortunately their car wash was not working. More

by COACHPEDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Feb 18, 2025 -

Texas Nissan of Grapevine responded

Thanks for your feedback! We're glad to hear you appreciated our communication. We’re currently addressing the car wash issue and hope to have it back up and running soon. Your experience matters to us, and we look forward to serving you even better next time!

February 15, 2025

Great customer communication. Fixed problem with little cost and next day. N n n n n n ice job More

by cbaker05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Feb 18, 2025 -

Texas Nissan of Grapevine responded

Thanks! We're thrilled to hear you had a great experience with our communication and quick service. Your satisfaction means a lot to us, and we appreciate your positive feedback!

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