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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
293 Reviews

293 Reviews of Texas Nissan of Grapevine - Service Center

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December 14, 2024

My service advisor was amazing. There were some problems beyond his control but he kept in contact with me throughout the entire process. I commend Raymond for his excellent custome More

by TPFLOYD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Tipps
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for recognizing Raymond’s exceptional customer service! We appreciate your understanding of the challenges he managed to address. If you have any other questions or concerns, please don’t hesitate to reach out.

December 14, 2024

The friendly service, knowledgeable service advisor and quality work by the skilled technician has kept coming back for the past ten years! More

by dacameron22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Samantha
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for your continued trust and loyalty over the past ten years! We’re honored to have earned your confidence with friendly service, knowledgeable advisors, and skilled technicians. We look forward to serving you for many more years to come!

December 13, 2024

Had a good visit to get oil changed and tire rotation, on my nissan frontier More

by ALLAN.SWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear your visit for the oil change and tire rotation went smoothly. We appreciate your business and look forward to assisting you again in the future!

December 13, 2024

Samantha was very helpful and was able to explain what needed to addressed next for service on my vehicle. Making arrangements so I can schedule the appointment to get all this done. Financing option was More

by muarosalynnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear Samantha was able to assist you with explaining your vehicle's needs and helping arrange the next steps. We understand financing options can sometimes be a bit challenging, and we appreciate your suggestion regarding alternative payment methods like Zip or Klarna. We’ll take this into consideration to improve our services further. Let us know if there’s anything else we can do to assist you!

December 13, 2024

Everything was done as I expected it to be. Leo was great to work with! More

by stanbratten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for the positive review! We’re thrilled to hear that everything met your expectations and that Leo provided great service. We’ll be sure to pass along your feedback. Let us know if there’s anything else we can assist you with in the future!

December 13, 2024

Excelente atención, muy amable su personal, me brindaron apoyo en todo momento de mi servicio More

by cesar Blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ak
Dec 16, 2024 -

Texas Nissan of Grapevine responded

¡Gracias por tus amables palabras! Nos complace saber que tu experiencia fue positiva y que nuestro amable personal pudo ayudarte durante todo el servicio. ¡Cuéntanos si hay algo más en lo que podamos ayudarte en el futuro!

December 13, 2024

Preston was the best person to work with me and give it to me straight. Had great vibes frome start to finish. In and out of the dealer in a hour and a half thank you so much. More

by CHEFBOTTY2049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for the kind words! We're thrilled to hear Preston provided such a great experience and made your visit smooth and efficient. We appreciate your business and look forward to assisting you again in the future!

December 13, 2024

Leo was my service advisor, very prompt and friendly. He was also very thorough explaining the process. Very satisfied. Thank you. More

by HTHENICEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Gannon
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for the kind words! We're glad Leo provided excellent service and made your experience smooth and satisfying. We look forward to assisting you again!

December 11, 2024

Finally had a great service advisor! Samantha was courteous responsive and quick. That’s the first time that has happened More

by STEPHDECKER37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 13, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind review! We’re glad to hear Samantha provided the excellent service you’ve been looking for. We truly appreciate your feedback and look forward to assisting you again in the future.

December 11, 2024

Everyone was so kind and willingly to help, next level customer service. Had my car in and out of service in 20 minutes More

by maverick summers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha seyavong, Aaron carroll
Dec 13, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're thrilled to hear about your positive experience with our team. Our goal is always to provide exceptional customer service and efficient service. Please feel free to reach out if you have any further questions or needs. We look forward to assisting you again!

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