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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
421 Reviews

421 Reviews of Texas Nissan of Grapevine - Service Center

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May 17, 2025

Get things done quick and efficient as possible. Friendly service provider and very helpful. Nice coffee machine More

by Daylon Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Daylon, for your wonderful feedback! We are thrilled to hear that you experienced quick and efficient service from our team. Providing a friendly atmosphere and helpful assistance is very important to us, and we're glad you enjoyed our coffee machine as well. We appreciate your support and look forward to serving you again in the future!

May 17, 2025

Great service and no waste of time They treat the customer like VIP Great coffee and clean washroom More

by SHAHID1997
Recommend Dealer
Yes
Employees Worked With
A TOMLIN
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Shahid! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our service. It’s our priority to treat every customer like a VIP, and we’re glad you enjoyed our coffee and facilities. Your support means a lot to us, and we look forward to welcoming you back soon!

May 16, 2025

Sam made the service wonderful. She is very knowledgeable and friendly. I will be back More

by SHELIAJSLTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Shelia, for your wonderful feedback! We are thrilled to hear that Sam provided you with exceptional service and that her knowledge and friendly approach made a positive impression. We look forward to welcoming you back soon!

May 15, 2025

Thanks much for your excellent customer service. A special thanks to service advisor, Samantha Seyavong. More

by RONWILLIAMS873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Seyavong
May 16, 2025 -

Texas Nissan of Grapevine responded

Hi Ron, thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words about our customer service, and we will make sure to pass along your special thanks to Samantha. It’s our goal to provide exceptional service, and we’re thrilled to hear that we met your expectations. We look forward to serving you next time!

May 15, 2025

Excellent service! No wait! Great explanations and timely follow through by my service agent. Thank you! More

by aegalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Tomlin
May 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We are thrilled to hear about your positive experience with our service. Our team strives to provide efficient and clear communication, and it's great to know that we met your expectations. We appreciate your feedback and support!

May 15, 2025

It was great, dropped my car off and she took care of my needs She was terrific More

by OUKSIG2
Recommend Dealer
Yes
Employees Worked With
Samantha
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We are thrilled to hear that your experience was positive and that our team was able to meet your needs effectively. Providing excellent service is our top priority, and your kind words affirm our efforts. We look forward to serving you again in the future!

May 13, 2025

Everyone at Texas Nissan Grapevine are nice and professional. Everyone is always helpful and communicates well. More

by Sassygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for your positive feedback! We are pleased to hear that you found our team to be nice, professional, and helpful. Communication is important to us, and we strive to ensure our customers feel supported throughout their experience. We appreciate your support and look forward to serving you again!

May 12, 2025

Ray is the utmost professional and still down to earth. If I have an issue he always makes it right More

by king_richard17
Recommend Dealer
Yes
Employees Worked With
Ray
May 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your thoughtful review! We're so pleased to hear that Ray consistently provides you with professional, down-to-earth service. It’s great to know you feel supported and that he’s someone you can rely on to make things right when needed. Your trust means a lot, and we’re grateful to have Ray on our team delivering the kind of experience you described.

May 12, 2025

They did a good job and completed the tasks I needed. Replaced the windshield wipers and oil change. More

by MBARBER333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
May 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're glad to hear that everything was completed to your satisfaction, including the oil change and windshield wiper replacement. It's great to know we were able to take care of what you needed efficiently. We appreciate your feedback and look forward to assisting you again in the future!

May 11, 2025

Samantha is an awesome customer service rep. This is the 2nd time she has taken care of my car and is friendly and thorough with her service. More

by SHERI_C_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 12, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your positive experience! We're thrilled to hear that Samantha continues to provide excellent service. We'll be sure to pass along your kind words to her. We look forward to taking care of your car again in the future!

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