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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
223 Reviews
Call Service Center (817) 533-4244

223 Reviews of Texas Nissan of Grapevine - Service Center

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December 16, 2024

Read More I was very pleased with how quick I was help. Everyone was so helpful. More

by ehernandez2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for your positive feedback! We are delighted to hear that you had a quick and helpful experience with our team. Providing efficient and supportive service is a top priority for us, and it’s great to know that we met those expectations during your visit. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 15, 2024

I was very pleased with how quick I was help. Samatha was so helpful and before I knew it I was in Uber going home. More

by BJSEAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha
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Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for sharing your positive experience! We're thrilled to hear that Samantha provided you with such efficient and helpful service. It’s great to know you were taken care of quickly and on your way in no time. We appreciate your feedback and look forward to assisting you again in the future!

December 15, 2024

Love their service. Specially want to recognize Tony’s extra ordinary customer service. I sincerely appreciate his efficient, gracious service. expertise, and prompt att More

by MURSHEDAPARVEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonious Wasef
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Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience and that Tony’s extraordinary service made such an impression. His expertise, attentiveness, and commitment to excellence truly set him apart, and we’ll be sure to share your appreciation with him. It’s always our goal to provide top-notch service, and we’re grateful for your recognition. We look forward to serving you again in the future!

December 15, 2024

Excellent customer service. I appreciated the detailed information to help me understand the services related to my vehicle. Great experience, thank you, AK! More

by EMERAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ak Inyang
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Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind review! AK is dedicated to providing excellent customer service and ensuring all your questions are answered. We’re glad to hear you had such a great experience, and we look forward to assisting you again in the future!

December 15, 2024

Professional well served parts available same day SVC, repair mgr Samantha excellent SVC.will use continued SVC. More

by jemiller317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha ?????
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Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We are delighted to hear that you had a positive experience with our parts availability and service. Samantha and our entire team strive to provide professional and efficient service, and it’s great to know that her efforts stood out to you. We appreciate your continued support and look forward to assisting you with your future service needs. If there’s anything more we can do for you, please feel free to reach out!

December 15, 2024

Samantha did a great job of taking care of my car’s issues, front to back. More

by jdclanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for the great feedback! Samantha is dedicated to ensuring your vehicle’s needs are met from start to finish. We’re glad she was able to take such great care of your car. We appreciate your trust and look forward to assisting you again!

December 15, 2024

I had the best tech, Samantha. She explained everything so well and never made me feel pressured. Even got Ubers for me to have breakfast. Top notch employee. More

by FROSALBA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 17, 2024 -

Texas Nissan of Grapevine responded

Thank you for the kind words! Samantha truly goes above and beyond to make sure our customers feel comfortable and well taken care of. We’re glad she could provide such a positive experience, including making arrangements to ensure you were taken care of. We appreciate your trust and look forward to assisting you again!

December 14, 2024

They were very friendly and professional. I'm always treated well, it took a little longer than I anticipated but still will take my car back too them again. More

by GUSSIEALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ
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Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear you had a positive experience overall and appreciate your patience. We look forward to seeing you again for any future needs!

December 14, 2024

Dealer has excellent customer service. I would rate the communication as superb. Thank you for your services. More

by APRILNWASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service and communication. We appreciate your trust and look forward to serving you again in the future!

December 14, 2024

Good service would recommend, always quick to help and get situated with what is needed More

by diegozuniga96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Dec 16, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind review! We're thrilled to hear that you had a positive experience and found our team quick and helpful in addressing your needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If there's anything else we can do to enhance your experience, don't hesitate to reach out!

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