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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.3
116 Reviews

116 Reviews of Texas Nissan of Grapevine - Service Center

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July 21, 2018

Spectacular Everyone was very nice.The girl at the cashier desk was super nice & funny. Shaun really helped me and kept me informed about my vehicle More

by Jones28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
July 20, 2018

Service Came to get my car service with Joe! He did a great job! I was told that it would take a few hours but ended up being done faster! They are always ver More

by Sharbear31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
June 27, 2018

Leasing agreement was not correct after we signed papers We leased our Altima in December 2017. We told the finance manager at the time that we did not want the Premium Warranty since this was a 3 year leas More

by D only poor stars except for Cody in service
Customer Service
Recommend Dealer
No
Employees Worked With
Cody, Nikki Van Doran
June 22, 2018

Terrible customer service; ridiculous waiting I have been going to this dealership, on and off for over 7 years. I somehow have been influenced by the myth that a dealership service center knows More

by Nissan No More
Recommend Dealer
No
Employees Worked With
Tim; no stars whatsoever
March 20, 2018

Threatened me to report their loaner as stolen Dealer refused to give me loaner as I don't have full coverage, so I added full coverage to my insurance and got a loaner, after I got home the direct More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MP
February 16, 2017

Used to Be Good For those of you considering doing business with Texas Nissan of Grapevine--In a word--"DON'T!" I don't now what has transpired at that dealership as More

by Bill Brott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A--
January 17, 2017

Overpriced on Service We have been doing business with this dealership for many many years. My wife and I have purchased two cars from them and they handle our routine mai More

by Ranelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will ,Levi
September 16, 2016

"HORRIBLE EXPERIENCE" Unprofessional! I was made to wait, although truck was finished, because Service Mgr decided to have a staff meeting at customer expense. Waited 3 ho More

by Right Back at Cha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Britanny Armstrong and Mark Topham
August 21, 2015

excellent service Everyone one at Texas Nissan of Grapevine are always friendly and professional. From the car buying experience to the service dept I would highly rec More

by pm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
January 20, 2014

My car went in with a flashing seatbelt light. They replaced the most expensive part first $800's later I drive off the lot and the same light starts flashing! The response is we will give you the nex More

by Pmloga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody & Chris
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