Texas Nissan of Grapevine - Service Center

Pros- Waiting room coffee (when the machine works). Friendly staff. Cons- now charging a cc fee? Took some effort from the advisor to finish my ticket. My car was sitting in the bay ready for 15ish Friendly staff. Cons- now charging a cc fee? Took some effort from the advisor to finish my ticket. My car was sitting in the bay ready for 15ish mins. More

Very good service , the rep did what she said was goi g to be done to be done More

The Advisor name AK Inyang was very professional he advised me of everything that was going on with my car. He walk me through each step on my paperwork and explained to me to come back to get the work advised me of everything that was going on with my car. He walk me through each step on my paperwork and explained to me to come back to get the work done by January 2025 which I will be doing very soon. This had to be the Best service Advisor I had here. More

Very customer service oriented; prompt service; friendly service; easy to schedule my car's oil change service; easy to schedule my car's oil change More

Waited almost 3 hours and after the service car was not even car washed and clean even car washed and clean More

Samantha was very thorough and efficient. Did not try to up-sell any unnecessary services. Did not try to up-sell any unnecessary services. More

Samantha explained everything thoroughly and kept me informed while my vehicle was being serviced. She took good care of me! informed while my vehicle was being serviced. She took good care of me! More

Ajax was a great sales person to work with. Found out my back breaks were not done and the district sales manager made sure to get me taken care of. Found out my back breaks were not done and the district sales manager made sure to get me taken care of. More

Got done what I needed. Had something extra and they put a rush on it. Had something extra and they put a rush on it. More

I made an appointment a week before my oil change. They didn't order the oil filter. I had to wait for them to get one delivered. It took 2 hours for an oil change. They didn't order the oil filter. I had to wait for them to get one delivered. It took 2 hours for an oil change. More