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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
291 Reviews
Call Service Center (817) 533-4244

291 Reviews of Texas Nissan of Grapevine - Service Center

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March 03, 2025

Excellent service! I was able to get right in, they promptly looked at my car and called me and it was ready quickly …and even washed! More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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March 02, 2025

Great service ! Friendly people ! Explained everything that needed to be done ! Much appreciated! Thank you! More

by larryringram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 03, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We're so glad to hear you had a great experience with our friendly team and that everything was thoroughly explained. We truly appreciate your feedback and look forward to serving you again!

February 28, 2025

Samantha provided exceptional service! She was both friendly and highly informative, ensuring I was kept updated throughout the process. She had my vehicle ready the same day. I am thoroug More

by YAZMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Seyavong
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February 28, 2025

Great service advisor and service. Everyone was very professional, Informative and nice. Thank you For everything. More

by MARYSHERROD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemmond Gannon
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February 27, 2025

Very nice and very good job from the team and team very professional thanks for all service More

by ADRIANLOPEZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have the name
Report | Print
Feb 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We’re glad to hear that our team provided professional and excellent service. We truly appreciate your feedback and look forward to assisting you again in the future!

February 27, 2025

AJ was great he helped me with my Rogue. Very friendly and attentive to me. More

by Larkell Ludwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Feb 28, 2025 -

Texas Nissan of Grapevine responded

Thanks, Larkell! We’re thrilled to hear about your positive experience with AJ. It's always our goal to provide friendly and attentive service. Enjoy your Rogue, and we look forward to seeing you again!

February 27, 2025

Qmazing Leo was amazing and he is always willing to help and make me feel welcomed More

by SEBASTIANAE3
Recommend Dealer
Yes
Employees Worked With
Leo
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Feb 28, 2025 -

Texas Nissan of Grapevine responded

Thank you! We’re thrilled to hear that Leo made such a positive impact during your experience. Our team is dedicated to creating a welcoming atmosphere, and it’s great to know Leo is doing just that. We appreciate your kind words!

February 26, 2025

The person who helped us was extremely helpful. He listened to us and everything turned out great. More

by ROSIE.75234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK, Clinton Calhoun
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Feb 27, 2025 -

Texas Nissan of Grapevine responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that the person who helped you was attentive and that everything turned out great. We truly appreciate your feedback and are glad we could meet your expectations. We look forward to assisting you again in the future!

February 26, 2025

Friendly, competent staff. Glad they resumed courtesy rides. A bit on the expensive side for repairs. More

by wilmothtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tony
Report | Print
Feb 27, 2025 -

Texas Nissan of Grapevine responded

Thanks for your feedback! We're thrilled to hear you appreciate our staff and the return of courtesy rides. We strive to provide quality service, and we’re always looking for ways to improve. Your input on pricing is valuable, and we'll take it into consideration.

February 25, 2025

Problem evident before repair drop-off, problem persisted after picking up. Huge waste of time. More

by KENWOOD9065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Feb 27, 2025 -

Texas Nissan of Grapevine responded

We sincerely apologize for the inconvenience you’ve experienced. It's disappointing to hear that the issue persisted after your vehicle was serviced, and we understand your frustration. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can better understand the situation and work on resolving it for you. We appreciate your feedback and are committed to ensuring your satisfaction.

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