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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.3
112 Reviews
Call Service Center (817) 533-4244

112 Reviews of Texas Nissan of Grapevine - Service Center

Sort by
December 21, 2024

Waited almost 3 hours and after the service car was not even car washed and clean More

by CARMELO_CAVADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
Report | Print
December 21, 2024

Samantha was very thorough and efficient. Did not try to up-sell any unnecessary services. More

by krisikejiri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
December 21, 2024

Samantha explained everything thoroughly and kept me informed while my vehicle was being serviced. She took good care of me! More

by LARRY.DISALVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
December 21, 2024

Ajax was a great sales person to work with. Found out my back breaks were not done and the district sales manager made sure to get me taken care of. More

by kdb1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajax
Report | Print
December 21, 2024

Got done what I needed. Had something extra and they put a rush on it. More

by jsscott77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and AK
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December 21, 2024

I made an appointment a week before my oil change. They didn't order the oil filter. I had to wait for them to get one delivered. It took 2 hours for an oil change. More

by evonwood62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
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December 21, 2024

I was provided excellent service for the maintenance oil change and tire rotation at your center. I had no problem in getting my visit scheduled and the service was prompt and was of a very high quality. More

by MARWAT7228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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December 21, 2024

Service was quick and fast. I love the overview of other repairs I can complete. More

by qlee80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemmond Gannon
Report | Print
December 19, 2024

Samantha did a great job as always. She explained everything to me and answered all my questions promptly and with great kindness. More

by STACEY.SINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 20, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We're delighted to hear that Samantha provided you with excellent service once again. It’s wonderful to know that she was able to explain everything clearly and address all your questions with kindness. Our team takes pride in delivering a supportive and informative experience for our customers, and it’s feedback like yours that motivates us to continue striving for excellence. If there’s anything else you need or if you have more questions in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

December 19, 2024

The lady that worked with me was so helpful and informative. Service was done timely. More

by ALYSSARROEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha seyavong
Report | Print
Dec 20, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind review! We’re so glad to hear that our team member was helpful and informative during your visit. Providing timely service is important to us, and we’re thrilled that we met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!

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