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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.5
418 Reviews

418 Reviews of Texas Nissan of Grapevine - Service Center

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May 25, 2025

My brand new car experience has been robbed by this service center. They are very nice but they don't ever fix a thing because they "can't replicate it." Five issues now. None of them fixed. Even tho More

by Dcoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
May 24, 2025

Fast and professional service every time. I will always take my vehicles there for service. More

by BROOKSST57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice
May 24, 2025

Quick and honest service. keot me up to date about needs for vehicle and what I needed. More

by dwaynesourjohn
Recommend Dealer
Yes
Employees Worked With
None
May 24, 2025

Nissan of Grapevine is the best dealership. They provide excellent service and care about their customers experiences. I have been taking my cars to them for years now. All the advisors I have More

by julie_cassara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 22, 2025

“Excellent customer service. Although it took almost two and a half hours to deliver, I think delivery times could be improved. Overall, very good service.” More

by valladaresoctavio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
May 21, 2025

Always professional and courteous it’s always a pleasure to come to this dealership my favorite! More

by OLETHIA.MACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 22, 2025 -

Texas Nissan of Grapevine responded

Thank you, Olethia, for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that your experiences with us have been consistently positive. Our team strives to provide professional and courteous service, and it’s rewarding to know that we have made a lasting impression. We look forward to welcoming you back to the dealership for your next visit!

May 17, 2025

Great service and no waste of time They treat the customer like VIP Great coffee and clean washroom More

by SHAHID1997
Recommend Dealer
Yes
Employees Worked With
A TOMLIN
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Shahid! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our service. It’s our priority to treat every customer like a VIP, and we’re glad you enjoyed our coffee and facilities. Your support means a lot to us, and we look forward to welcoming you back soon!

May 17, 2025

Texas Nissan Grapevine has improved their maintenance department tremendously. Provide great customer service and Payment options through Sunbit. More

by HILL8337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have noticed the improvements in our maintenance department and that our customer service met your expectations. We strive to offer flexible payment options through Sunbit to make the process as convenient as possible for our valued customers. We look forward to serving you again in the future!

May 17, 2025

Get things done quick and efficient as possible. Friendly service provider and very helpful. Nice coffee machine More

by Daylon Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Daylon, for your wonderful feedback! We are thrilled to hear that you experienced quick and efficient service from our team. Providing a friendly atmosphere and helpful assistance is very important to us, and we're glad you enjoyed our coffee machine as well. We appreciate your support and look forward to serving you again in the future!

May 16, 2025

Sam made the service wonderful. She is very knowledgeable and friendly. I will be back More

by SHELIAJSLTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Shelia, for your wonderful feedback! We are thrilled to hear that Sam provided you with exceptional service and that her knowledge and friendly approach made a positive impression. We look forward to welcoming you back soon!

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