Texas Nissan of Grapevine

Well I went to this dealer w/o any idea of what I wanted. I just knew I wanted a new ride. After talking with Shaun and Mo, I drove a few, but Mo turns to me and says, "I have the perfect vehicle for you!" A I just knew I wanted a new ride. After talking with Shaun and Mo, I drove a few, but Mo turns to me and says, "I have the perfect vehicle for you!" And since I hadn't fallen head over heels yet for a car that I had driven, I said sure.....Lets see it! Then here comes this sharp, sexy, sleek looking car that I never imagined was in my price range. And MO WAS INSIDE!!! It was the car he had in mind for me!!! I couldn't believe it. So after a short test drive to make sure that's the one for me......I purchased a Nissian Rogue!!!! I have to admitt Mo can pickem'!!!!!! And Shaun was a real delight to work with. What a positive group of people to purchase a car from. They deserve tons of kudos! Then Elliott worked us a great finance deal as well. I can't say enough positive things about Texas Nissian of Grapevine! I plan on telling as many folks that will listen. ****Just a note. I work in Customer Service for a living. So good customer service is a huge deal to me. They had no idea that was what I do for a living....so it was interesting to be the customer and to be so well taken care of. More

I found this dealership on line and filled out a form online and got a phone call within 30 minutes! We setup an appointment and everything else went smooth from there. As soon as I got to the dealership online and got a phone call within 30 minutes! We setup an appointment and everything else went smooth from there. As soon as I got to the dealership I was greeted right out of my car. Everyone was super nice and the atmosphere is great! I I told them exactly what I was looking for and they told me about the car that I had already picked out online before I showed up so we were on the same page from. The very beginning! After we finished picking out the car we wanted and they worked with us to get exactly what we wanted like our monthly payment, get some of the interior fixed up and our down payment. We went and saw Elliot in financing and he was very helpful, explained everything to us and worked to get us a great rate. Overall the experience was great and really easy and smooth! More

The sales people were straight forward and helpful with all of our questions. Everyone from the sales to the finance department seemed to bend over backwards to make sure we were happy and comfortable with all of our questions. Everyone from the sales to the finance department seemed to bend over backwards to make sure we were happy and comfortable with our decision. Great car buying experience. More

I was primarilly shopping for specific cars the day I dropped in to look at a 2007 Nissan Versa and Josh was very helpful and patient with all the specifics it would take for me to make a deal that day. dropped in to look at a 2007 Nissan Versa and Josh was very helpful and patient with all the specifics it would take for me to make a deal that day. In the end, I didn't purchase exactly the vehicle I was looking at, because the dealership ended up making a great deal on a newer 2010 Versa Hatchback with lower miles and better interior. In the end, I'm extremely happy with the car and extremely happy with Josh's personality. I've walked away from 3 other dealerships in the past 6 months, because of the "salesman pushing" me to make a deal that I was completely uncomfortable with. Josh had a more human interest approach and didn't give off the same "used car salesman" vibes. I hope he keeps that personality in future, because I personally hate dealing with "salesmen", but I'd work with Josh again in future. Vince also made me feel very comfortable with the financing end, especially since I chose to accept higher payments for a shorter term, which means that with my driving habits, the car will probably still under warranty when it is paid off. More

Did everything over the phone from 3 hrs away and was very pleased with the service we received. I would definately buy here again and would reccommend to family and friends! very pleased with the service we received. I would definately buy here again and would reccommend to family and friends! More

Wow, I just happened to be looking for a car that I would be purchasing within the next 6 months and I happened to come across a phenomemal deal at Nissan in Grapevine. I have alot of experience at purchasi be purchasing within the next 6 months and I happened to come across a phenomemal deal at Nissan in Grapevine. I have alot of experience at purchasing vehicle's. This purchasing transaction was by far the best I have ever experienced in my entire life. The sales associates, Finance specialist, and whole team were amazing. Hat's off to Nissan in Grapevine. I highly reccomend anyone that is in need of purchasing a new or used car to stop by at Nissan in Grapevine for their purchase...Thanks to James Wiley,{sales associate}, and Elliot in finace for making this by far the quickest and smoothest transaction ever..For anyone that is looking for a new or used ride, ask for James Wiley,,,,,,,,,,,,,, Thanks guys......... Sandra Canady More

My second time buying from this dealership was much better than the first time. The first time was forgettable due to the fact I wasn't told the car I originally bought had been in an accident, thus au better than the first time. The first time was forgettable due to the fact I wasn't told the car I originally bought had been in an accident, thus automatically lowering the value of it a great deal before I even left the lot. When I came back recently, I informed them that I had been sold the car at the price listed for a car in perfect condition without a history of an accident, but when I had been trying to trade it in to other dealerships they told me the Carfax showed it had been in an accident and I had not been told about that during the purchase. The used car sales manager, Jason Neely, was quite rude and did not seem to care one bit that his company had sold a car to me at an exaggerated price and that they had left out crucial information that could have affected the sale/purchase. As I was about to leave and contemplate my options, James Wiley talked to me and calmed me down as he could tell I was angry. He walked me over to the new car area, where he introduced me to the new car people. He was very helpful and made my experience much better, along with the new car guys and new car finance guy. If you go to buy a used car from Texas Nissan, I highly recommend talking to James Wiley. The new car guys are great too! More

Sam did everything I asked of him to make me happy with the monthly payments. All the sales managers that I met were very friendly including Rock and Clinton. Elliott Holmquist in the finance department the monthly payments. All the sales managers that I met were very friendly including Rock and Clinton. Elliott Holmquist in the finance department was very nice and professional. Wasn't very happy being there from 6:30 to 12:15. I was told over the phone all I had to do was come pick out a car and it would only take an hour. You shouldn't let them say that especially when I lived a far distance and had my 2 school aged children with me. More

Excellent Customer service..listened to what we wanted and helped us find the car that fit us - both in style and price. We could tell the sales representatives did not take our business for granted and and helped us find the car that fit us - both in style and price. We could tell the sales representatives did not take our business for granted and were working hard to satisfy our needs in a genuine manner. More

These 2 sales associates worked really welll together. There are a lot of times the associate has to be off and doing things and the customer is on their own. I felt very lucky to have Sarah and Mostafa b There are a lot of times the associate has to be off and doing things and the customer is on their own. I felt very lucky to have Sarah and Mostafa because i never felt alone. I know they had my best interest at heart.....no way shape or from did i feel like just a number. They gave me info a allowed me to absorb it. They also helped keep me calm and stress free....of course a good sense of humor helps too!!!!!! Mary V Ellis More