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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,325 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,325 reviews

January 09, 2025

Samantha was respectful and courteous. She worked to get me in and out in a reasonable amount of time although I did not have an appointment. More

by SPIRITEDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your great review! We're so glad to hear that Samantha was respectful and courteous, and that she worked efficiently to get you taken care of even without an appointment. We truly appreciate your feedback and look forward to assisting you again in the future!

January 09, 2025

So courteous and polite. Greeted immediately! Given a time frame for completing service Completed in 1/2 the expected time frame! More

by CTORREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wasef
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful review! We're so glad to hear that you were greeted promptly, and that we exceeded your expectations by completing the service in half the expected time. We truly appreciate your feedback and look forward to providing you with excellent service again in the future!

January 09, 2025

Samantha my service rep was extremely helpful. She followed up before my appt to ensure she understood my issue with my tailgate. Also kept me updated until my truck was ready. Great customer s More

by NICKOLS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're so glad to hear that Samantha provided exceptional service by following up and keeping you updated throughout the process. We truly appreciate your kind words and are happy that your experience was a positive one. We look forward to assisting you again in the future!

January 09, 2025

So was great at getting my car in after I had it towed to them was great at scheduling my rental and alleviate the stress of no car to use during the repairs !! He went above and beyond his expectations .!! More

by Ruby Zavala Esparza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your amazing review! We're so glad to hear that AK went above and beyond to make your experience as stress-free as possible, from getting your car towed in to arranging a rental. It's wonderful to know that he made you feel like family with his warm smile and personal touch. We’re also glad to hear Tony provided great service as well. We truly appreciate your kind words and will be sure to share your praise with both of them. We look forward to assisting you again in the future!

January 09, 2025

My salesperson was very professional, knowledgeable about the car. Also he let me know about the vehicle. More

by RANDELL116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alhum
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your great feedback! We're thrilled to hear that your salesperson provided you with professional and knowledgeable service. It's wonderful to know they were able to keep you informed about the vehicle and help you feel confident in your decision. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out!

January 09, 2025

The wait time for a simple oil change was over 2 hours, with a scheduled appointment. That is ridiculous. More

by IRVING.ALEISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We sincerely apologize for the excessive wait time you experienced during your recent oil change appointment. We understand how frustrating this can be, especially when you have a scheduled time. To help address your concerns and improve our service, we encourage you to reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. He is committed to ensuring that our customers receive timely and efficient service. We appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Thank you once again for your feedback.

January 09, 2025

Overpriced, service takes longer than expected. Unwilling to go the extra mile to find and fix the issue. More

by dallassuperc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations regarding pricing, service timing, and issue resolution. Your concerns are important to us, and we strive to provide the best service possible. To address your specific situation more directly, we encourage you to contact our Service Director, Clint Givens, at Cgivens@vtaig.com. He is dedicated to ensuring our customers receive the attention and solutions they deserve. We appreciate you bringing this to our attention, and we hope to regain your trust in the future. Thank you again for your feedback.

January 09, 2025

Excellent service great customer service and quick the advice explain me everything about my services More

by srtransport56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton
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Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your excellent review! We’re delighted to hear that you received great customer service and that our team was able to explain everything about your services clearly. Providing thorough information and support is important to us, and it’s wonderful to know that you felt well taken care of. We appreciate you taking the time to share your experience and look forward to serving you again in the future! If you have any further questions or need assistance, please don’t hesitate to reach out.

January 08, 2025

I took my '23 Z Protospec in for scheduled service. I saw the '24 Heritage Z and fell in love with it. I left with the Heritage. Everyone there took very good care of me. I couldn't be happier! My memo More

by WILCOXPLACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, maybe
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Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your scheduled service and that you fell in love with the Z. It’s fantastic to know that our team took great care of you throughout your visit. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and wish you many enjoyable drives in your new Heritage Z!

January 07, 2025

Samantha was awesome! She quoted me about a 2 hour wait (which is great for a Saturday by the way) and was done in less! Super easy process, explained everything well to m More

by avery.bruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We’re thrilled to hear that Samantha provided you with such great service and that she was able to finish your service in less time than expected. It's great to know that the process was easy and that she took the time to explain everything clearly. We appreciate your kind words and are glad you plan to ask for her again. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

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