Texas Nissan of Grapevine

This is why used car dealers get such a bad reputation. Like the phony Country song title, "She Was Only The Used Car Salesman's Daughter...But She Knew Lots" Texas Nissan uses the incredibly old "bait and Like the phony Country song title, "She Was Only The Used Car Salesman's Daughter...But She Knew Lots" Texas Nissan uses the incredibly old "bait and switch" with their used cars. Used the internet to put two bids on two different used Versas. I get to the dealership and neither one is on the lot. Plus had phone calls from 3 different people--arg! Luckily, I had wanted to test drive the Rogue and they "just got one on the lot." (Again with the cliches.) Arrived at 1 PM and left at 2:50--yes, I was sitting in the salesman's office going through the same old hackneyed routine of filling out forms. The salesman Ted was a nice guy with a beautiful family and a good heart. When these dealerships can REALLY negotiate using the web, they might have a chance. Now I'm just using eBay Motors and Craig's List and finding an individual. Not stepping into another dealership--will just suck up my time. More

I went in got shown 2 used cars i didnt request I had printed off new 2011 Altimas.. was told my credit of paying 3 cars off and so on wasnt good enough so I used a parent. its been 17 days and day after printed off new 2011 Altimas.. was told my credit of paying 3 cars off and so on wasnt good enough so I used a parent. its been 17 days and day after i wasnt happy with interest rate was going to return the car. i got a call from a lady in finance mind you i refused to take the maintance package at signing. and she said if u promise to take the pkg the credit union will give u 6.3 percent. so that raised my purchase 2k and my pymts were same as old car, which is still not pd off they just called yest and needed my parents drivers license he is 237 miles away what a crock of shit dealership. i heard its not true a credit union requires u to get a 49k maint pkg so u dnt miss a pymt due to repairs. finance department is the worst thing ever spent 8 hours there and had to resign nxt day i live 47 miles away. i love my car but sucks not knowing if it is mine fully due to lack of organization. no calls back .my tradein is late to b pd off hurting my credit :( More

Thank you Rex (Service) for your great help today! Texas of Grapevine oil change special is the best price around by far. I shopped around and saw your Internet Special. The shuttle service took me to work of Grapevine oil change special is the best price around by far. I shopped around and saw your Internet Special. The shuttle service took me to work in Grapevine and i will wait on your call to schedule them to pick me up. More

We will definitely be back to Texas Nissan of Grapevine to have our Murano serviced from this point on. We purchased our vehicle from Texas Nissan of Grapevine in November of 2010, and have had it service to have our Murano serviced from this point on. We purchased our vehicle from Texas Nissan of Grapevine in November of 2010, and have had it serviced all but 1 time at the Orr Nissan in Corinth, and we have had numerous bad experiences that will prevent us from ever returning there again. Your dealership has outstanding Customer Service, and the gentlemen that helped us out before (Ray I believe - Service Department) was exceptionally Customer Service centric, and went out of his way to accommodate us with my wife’s old Nissan Altima, which is what brought us back to Texas Nissan of Grapevine. I also want to highlight our appreciation for Johnny Martin, Pre-owned Sales Director / PJ (Last name unknown)Sales Representative / & Jacob Piatt, Pre-owned Finance Manager. They all took great care of us, and helped us find the target vehicle that met our financial budget, along with coming equipped with all of the options that we had requested. It is such service that generates business, and keeps the brand name, and reputation strong and growing. More

It is rare to have a great experience in three different departments at a car dealership. From the moment I walked into Texas Nissan of Grapevine, I was treated like family. I originally went in looking at departments at a car dealership. From the moment I walked into Texas Nissan of Grapevine, I was treated like family. I originally went in looking at an Xterra but when it had a deal pending, Brandon and Trent did an amazing job finding another vehicle that fit everything I was looking for. The car that I ended up buying was a little more than what I anticipated spending, BUT we were able to work it out to where I was within my monthly payment range. I definitely ended up with an amazing car for the payment I was looking for. The car had some significant scratches before the sale but after filling out the WE OWE and taking it in the next day, the car looks close to brand new. I took it in a 10:30 and Justin had it back to me by 5:30 the same day. Not to mention, Brandon made sure I had a car for the day while the work was being done. I am very pleased with my experience at Texas Nissan of Grapevine. I would highly recommend this dealership!! More

The reason I gave such great reviews for Texas Nissan Grapevine is last April I tried to buy a car and was unable to do so. I tried again this year to get a vehicle and Stuart and Garret worked with me a Grapevine is last April I tried to buy a car and was unable to do so. I tried again this year to get a vehicle and Stuart and Garret worked with me and made my first buy a great experience! They made sure that the terms that I was agreeing to work for my budget. They were not forceful or pushy and I felt comfortable about my purchase! I will refer my friends and relatives to purchase cars from Texas Nissan! More

This dealership is awesome. They are willing to work with you regarding purchasing your vehicle(s). The vehicles are reasonably priced. I definitely recommend that you purchase your next vehicle at th with you regarding purchasing your vehicle(s). The vehicles are reasonably priced. I definitely recommend that you purchase your next vehicle at this dealership. The employees are willing to work with you and provide you with the best service available. More

BAIT AND SWITCH LIARS! KEEP AWAY!! These people falsely advertise cars online, then when you get to the dealership, they DO NOT have them, even if they say they do when you call ahead. The salespeople are advertise cars online, then when you get to the dealership, they DO NOT have them, even if they say they do when you call ahead. The salespeople are rude and con-artists. This was a horrible dealership exerpience for us. More

We are very satisfied with the service and the way we were greeted and everything ...when we weren't satisfied with a certain vehicle they worked hard until they found the right one that was perfect for were greeted and everything ...when we weren't satisfied with a certain vehicle they worked hard until they found the right one that was perfect for us! Also they helped us out until we were satisfied with our montly payment! Thank you very much PJ and Garret : ) More

Just purchased a certified pre-owned Nissan from Dwight. Very helpful, the price was great when I saw it online and was still very good after the certification was added to the price. We received almost a Very helpful, the price was great when I saw it online and was still very good after the certification was added to the price. We received almost a new car warranty with the added Certified charge. Dwight made it all make sense....other dealers had the same prices without certification. More