Texas Nissan of Grapevine

I would NOT even give a 1/16 star rating! THIS DEALERSHIP IS A SCAM!!!!!!!! I went on Wednesday to test drive 2018 Frontier, and everything went really well. No issues, and I really liked the car. QB my sal IS A SCAM!!!!!!!! I went on Wednesday to test drive 2018 Frontier, and everything went really well. No issues, and I really liked the car. QB my salesperson was really helpful, UNTIL I visited Isaias or whatever his name is in the financing office. He tried to fool me by adding 6 more months to my contract for absolutely no reason. He said that the system didn't allow him to add the 60 months, when I was ALREADY APPROVED for. HE IS A SNAKE!!!!! He insisted to take the extended warranty again and again, and I firmly said no, he got upset and gave me the papers to sign with attitude. I know you don't have a car, but you have two legs to run away as fast as possible. DO NOT BUY FROM THESE PEOPLE!!!!! More

I’d give half a star if I could. I am deeply disappointed by my experience with Texas Nissan in Grapevine. They are exactly why car dealerships have the reputation they do. First, there are bogus “non-negoti by my experience with Texas Nissan in Grapevine. They are exactly why car dealerships have the reputation they do. First, there are bogus “non-negotiable” restoration fees tacked on to the advertised price of the car. I was upfront and honest from the get-go and got nothing but smoke and mirrors in return. Isaiah in the finance department was snakey. I asked questions on every document I was asked to sign, was thorough in reading, (ya know, because this is a big decision and a considerable amount of money), and he brushed each of my questions and acted like I shouldn’t be taking the time to read the documents. I ended up catching mistakes on 2 documents that he had to fix and reprint. At this point, I’m not sure if they were actually mistakes or if he was trying to slip something by me. When it came to warranty, I told him no 3 times. He kept pushing me, talking about how german cars are expensive to fix and how my car would be prone to break down during the warranty time period, definitely pressing me to the point to where I was second guessing my decision to not go with the warranty. He asked if he took some off the price, if I would say yes. At this point, I knew I was going to be very upset with myself if I said no to warranty and something went wrong. I told him that getting up to the 16,000s in price scared me (I was paying for this car in cash and didn’t want to stretch my budget too thin). He said “okay, what if your all-in price was $15,900? Would you do it then?” And I said yes. I financed the car to allow time for the money to move from my savings to my checking, and by the time my account was open and I was able to pay off the principal amount, I paid it off completely aside from the $100 deposit & $650 downpayment I had given the dealership. After waiting almost a month for the $750 to be applied to my account so that I can close it out, I text Isaiah to get an update on what’s going on. He responds with a photo of paperwork (not signed by me) that says the all-in total price was $16,650. I was initially encouraged by the sales person James, who worked with me and seemed awesome. However, after feeling like I’ve had one pulled over on me, I can firmly say I will not be doing business with Texas Nissan ever again. This has been an extremely upsetting experience, and I strongly recommend that everyone else stay away as well. More

Great management and staff. They have the knowledge enough to cover all your concerns and questions enough to cover all your concerns and questions More

Unethical Dealer. Avoid at all costs. Dealer charges thousands in "safety reconditioning fees" on used vehicles. This is a lie. When a safety defect was pointed out on the vehicle, the dealer attempted thousands in "safety reconditioning fees" on used vehicles. This is a lie. When a safety defect was pointed out on the vehicle, the dealer attempted to strong arm me during negotiations by increasing the price of the vehicle. Charging %15 in fees on top of the increasing the asking price for a service that does not exist is clearly deceptive and unethical. More

I gave it two stars because the salesman was nice enough. The pictures on the internet didn’t show the many flaws this vehicle had. It was for my husbands company. He has a new salesman that needs a vehicle. The pictures on the internet didn’t show the many flaws this vehicle had. It was for my husbands company. He has a new salesman that needs a vehicle. This truck we looked at was missing a tailgate, missing all of the seat controls/handles and wires were hanging out from under the dashboard. I get that the price was cheap, but they should’ve put pictures of the issues. Then, we wouldn’t have wasted our time driving an hour. We found a truck newer year and lower miles for 6K more. Worth it because it’s in great shape and can tell it was taken care of. The truck at this dealer was beat up!! More

Good service is hard to find these days.But I have had Good service is hard to find these days. But I have had great service At Texas Nissan for over 10 years they are exceptional. Great people Thanks Good service is hard to find these days. But I have had great service At Texas Nissan for over 10 years they are exceptional. Great people Thanks Randy Mcabee More

Got the car I wanted and took a short amount of time. They will work with your situation They will work with your situation More

Texas Nissan of Grapvine services department a scam/fraud . Literally shady people working.. I had bought their oil change special buy 5 and get 2 free. after 2 oils changes, they have cancelled rest of . Literally shady people working.. I had bought their oil change special buy 5 and get 2 free. after 2 oils changes, they have cancelled rest of the oil changes and come up with the excuse that I had to sign contract. When I asked them why after 2 changes I had to sign contract they had no answer. When I spoke to the supervisor, he was no different than his sales rep. If I had seen reviews I would not have gone there. More

Terrible rip-off.On the Texas Nissan of Grapevine Terrible rip-off. On the Texas Nissan of Grapevine website, they state "Remember, the price you see online is the price you'll pay when you visit us Terrible rip-off. On the Texas Nissan of Grapevine website, they state "Remember, the price you see online is the price you'll pay when you visit us in person - you can count on it!" That is a lie. $1,341.00 was added to the $9,000.00 advertised price of our used car for an "160-something-point" inspection (called "Dealer-Added Accessories: Reconditioning" on our invoice). We found out after several weeks of getting the runaround from our sales guy that this inspection was never completed. After repeatedly requesting paperwork from our salesperson, and him finally admitting that the inspection was not done, he lied again and claimed that receiving our title and plates was dependent on the inspection, but "miraculously" we received both without it! After this kind of dishonesty, we are not willing to bring our car back there for anything, and we just want the $1341.00 back for the inspection that was never completed. More

Scheduled a test drive but was sold the day before. Drove an hour. Test drive was confirmed. "Upfront" price will add 1400 for reconditioning. Price advertised will go up. an hour. Test drive was confirmed. "Upfront" price will add 1400 for reconditioning. Price advertised will go up. More