Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fast responsive service center. Never had a problem booking in at late notice and getting attended. I recommend Nissan vehicles and this service center Never had a problem booking in at late notice and getting attended. I recommend Nissan vehicles and this service center More
I always have the best service. Making an appointment online is very easy and convenient. Customer service from the adjuster was great!! Samantha is very professional and caring Making an appointment online is very easy and convenient. Customer service from the adjuster was great!! Samantha is very professional and caring More
Great communication, appointment was easy to make, technology worked well getting checked in and communicating during the service, and the service representative was clear and thorough. technology worked well getting checked in and communicating during the service, and the service representative was clear and thorough. More
I paid $130 for an oil change and tire rotation and I'm 99.9% sure they didn't even rotate my tires. Also the service advisor recommended a 'cvt transmission service' for $329 on a 2022 Nissan Pathfinder w 99.9% sure they didn't even rotate my tires. Also the service advisor recommended a 'cvt transmission service' for $329 on a 2022 Nissan Pathfinder with 35k miles and the worst part is my vehicle doesn't even have a cvt transmission. I will not be returning to this dealership for service, I felt ripped off and the advisor wasn't knowledgeable of my vehicle . . . More
Another wonderful service from Leo. He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you Leo. More
I was immediately greeted when I walked in. When I mentioned which car I was interested in, I wasn't pressured to buy a different car out of my price range. Jerrel was very kind and informative When I mentioned which car I was interested in, I wasn't pressured to buy a different car out of my price range. Jerrel was very kind and informative. More
I hate to say it, but this place has really lost its touch. The sales team is great, and I love shopping here, but the service area is another story. It used to be great. I'm not sure what happened o touch. The sales team is great, and I love shopping here, but the service area is another story. It used to be great. I'm not sure what happened over the past couple of years. They failed to rotate my tires, and I had to drive back to get it done, and they left my vehicle sitting for almost an hour before they told me it was ready. More
Service advisors are very friendly and knowledgeable. Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed More



