Texas Nissan of Grapevine

This was an excellent car buying experience from start to finish. Nathan was incredibly friendly from the get go. He asked what I was looking for then went around his whole inventory. He picked a vehicle finish. Nathan was incredibly friendly from the get go. He asked what I was looking for then went around his whole inventory. He picked a vehicle he felt matched our description and before I told him i thought it was perfect, he guaranteed me that if this did not meet my needs he would be more than happy to show me every car on the lot. When we decided on the vehicle he showed me and we started talking financing he was very respectful of the fact that i had my financing lined up with my bank and politely asked me if they could beat the terms if I would give them my business. They were able to make the numbers work and we were able to drive home with the new Versa that night. Because we arrived at the dealer so late, we ended up finishing up all the paperwork for the financing well after close and while he wasn't the one doing the paperwork with me, Nathan stayed until everything was done so he could hand me the keys and ensure that everything met our expectations. I have bought a few used vehicles in the past from other dealers and this was a completely different experience. No one was pushy and I didn't feel like I was just being put into something so someone could make a sale. I felt completely taken care of and even though it was used the experience was more similar to buying a new car. What more could you ask for. More

Although the vehicle that was listed on the internet was not avaliable when we arrived, Nathan did an exceptional job at trying to meet my needs for a vehicle. He and PJ talked to my husband on the phone a not avaliable when we arrived, Nathan did an exceptional job at trying to meet my needs for a vehicle. He and PJ talked to my husband on the phone and help negotiate a deal that we could afford. Garrent in finance helped me to understand the entire financing process. I will be going back to Grapevine Nissan for my cars in the future. Awesome Job Guys... Thanks. More

I had great experience at Texas Nissan of Grapevine. Jamal Dean was MORE than helpful, easy to talk to, and had a heart of willingness. My family and I could tell he puts in more than 100% to satisfy hi Jamal Dean was MORE than helpful, easy to talk to, and had a heart of willingness. My family and I could tell he puts in more than 100% to satisfy his customers. He is a great car sales man. When dealing with the financial part of my Nissan Elliot Holmquist was the man to go to, he did a great jod in assisting us and assuring us with great deals and rates. He gets straight to the point without cutting corners he makes sure the customer understands all of Nissans policy's before the deal is finalized. Jamal Dean and Elliot Holmquist where AWESOME and I diffentely recommend them. More

I went in just looking to find info on trading my gas eating Pathfinder in for a smaller vehicle. I looked at an altima but the car fax just info did not work for me. The employee disclosed the info righ eating Pathfinder in for a smaller vehicle. I looked at an altima but the car fax just info did not work for me. The employee disclosed the info right away to make sure we did not waste time. After I went over the yes's of what I wanted in a car. They (Josh, PJ, and Dewitt) went to work finding the car. After a few hours I needed to leave and they found an Infinity that was GREAT... but paperwork was taking long so they let us leave and come back... When we returned everything was ready and they even gave my kids drinks and footballs to keep them busy. I was a little long due to the dealership having plenty of business that day but Josh and Dewitt made it all worth it when we drove off the lot in an affordable, gas effecient sporty vehicle. Thanks Guys for all you did!!!! More

Used car dealership specializes in high velocity sales, originally we went to this dealership to look at two models that were listed as available and confirmed via phone as on the lot. When we arrived both originally we went to this dealership to look at two models that were listed as available and confirmed via phone as on the lot. When we arrived both were nowhere to be found. Regardless they had a great selection of other vehicles, again big plus when dealing with a high velocity lot like this one. Ended up test driving two cars, first was mechanically flawed (not really sure how it passed inspection, it needed some work), second was a true gem. After deciding this was something worth pursuing we started talking numbers. I was blown away at the marketing tactics of this dealership to low ball customers in with an amazing internet rate only to jack it up by 18% with so called “options”. The internet rate will be significantly lower than KBB. They get back to the KBB number and more via “options” watch out for this! This seemed rather unethical and somewhat reminiscent of bait and switch tactics. In the end they were able to remove the bulk of these “options” and give me a more than fair trade in value to make up for it. If you are not prepared to invest some time researching what you’ve got, what the fair market prices are and even more time talking through the options with their sales team I would avoid this place, it simply will not be a good fit for you. However if you are an educated consumer this dealership does have a lot to offer via selection and customer service. Despite my disgust of how the deal began at no time did I feel the sales team wasn’t willing to deal with me. More

We initially were not sure what we wanted to do or what our options were when we arrived. We needed to replace our 2003 Kia but we were still making payments on our 2009 Altima, we knew we could not affor our options were when we arrived. We needed to replace our 2003 Kia but we were still making payments on our 2009 Altima, we knew we could not afford two car payments per month. We had been thinking about getting a cross-over eventually anyway so we looked at a couple of used Muranos but quickly moved on to the new vehicles. Nathan showed us the package options and color choices and we immediately liked the 2011 Murano SV so he made arrangements for one to be brought in from another location. Steven set up the financing at a lower interest rate and made arrangements for the majority of the payoff value for our Altima to be added to the new loan so we still have only one car payment that we can afford. Calculating in the promotional discounts they offered and the trade-in value from the Kia, we left with the contract we wanted and are happy to be driving a 2012 Altima loaner vehicle until our new Murano arrives later in the week. More

I was a very harded customer and they worked with me until we agreed on everything. Both were very respectful I would recommend them to anyone. until we agreed on everything. Both were very respectful I would recommend them to anyone. More

We were very pleased with your dealership. We were greeted as soon as we exited our car, unlike other dealerships where you have to look for a salesman. James was very friendly and asked all of the r greeted as soon as we exited our car, unlike other dealerships where you have to look for a salesman. James was very friendly and asked all of the right questions to choose the best car for us. We will tell all of our friends that are in the market for a car, to consider your dealership. More

Nathanael Glass is a GREAT salesman!!! I would suggest anyone to go to him when looking to purchase a vehicle. He took the time to really understand what i was looking for and made sure i left happy. He w anyone to go to him when looking to purchase a vehicle. He took the time to really understand what i was looking for and made sure i left happy. He went over and beyond to help with my trade in as well. I am so happy he assisted me. His overall performance A++ More

Deceptive to say the least. My family and I visited this dealership because we thought they had some extremely good used car price deals. It turned out that they apparently place "leader" ads in Autotrader dealership because we thought they had some extremely good used car price deals. It turned out that they apparently place "leader" ads in Autotrader and on their website with bottom rock prices. Prices that do not include Nissan's "certification". When we finally came down to making a deal, this amazing price suddenly bumped from $3999 to $12k. BEWARE!!! Don't get screwed. I asked for prices on at least five cars, and the salesmen could never give me a straight answer. More